Saint Mary's University of Minnesota HelpDesk


Promise
With our Lasallian commitment, the HelpDesk staff work to provide a positive customer experience to active and collaborative members of the Saint Mary’s University community.
Promoting the mission of Saint Mary’s University, the HelpDesk along with the greater Information Technology Department, strives to provide a professional environment while offering support in a respectful, ethical, and timely manner.
Contact Us
Online Graduate Programs
Personal Support Center		 Toll Free: 1-833-345-1796, option 2
Email: SaintMarysMN@support.edu.help
24x7 Canvas Support Hotline Toll Free: 1-877-601-4784
Winona Campus HelpDesk
700 Terrace Heights
Hendrickson Center, HC 18
Winona, MN 55987		 Call: 507-457-7800
Toll Free: 1-800-635-5987, option 1, option 4
Campus Phone: extension 7800
Email: helpdesk@smumn.edu
Minneapolis Campus HelpDesk
2500 Park Avenue
LaSalle Hall, LSH 226
Minneapolis, MN 55404		 Call: 612-728-5100, option 4
Toll Free: 1-866-437-2788, option 4
Campus Phone: extension 7800
Email: tchelpdesk@smumn.edu

Fall and Spring Term Office Hours
Campus Monday-Thursday Friday Saturday Sunday
Winona Campus
Minneapolis Campus		 7:30a-11:00p
8:00a-7:00p		 7:30a-8:00p
8:00a-5:00p		 9:00a-5:00p
8:00a-12:00p		 2:00p-11:00p
Closed

Summer Term Office Hours
Campus Monday-Thursday Friday Saturday Sunday
Winona Campus
Minneapolis Campus		 8:00a-8:00p
8:00a-7:00p		 8:00a-8:00p
8:00a-5:00p		 Closed
8:00a-12:00p		 Closed

Break Office Hours
Campus Monday-Thursday Friday Saturday Sunday
Winona Campus
Minneapolis Campus		 8:00a-5:00p
8:00a-5:00p		 8:00a-5:00p
8:00a-5:00p		 Closed Closed

Note: The HelpDesk is closed during all official University holidays and campus closures.

Sticky FAQs
Most popular FAQs
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  5. Respondus LockDown Browser Installation and Requirements (students) (161778 views)
  6. 1) How do I find and login to ... (156584 views)
  7. What is SMUMN's Appropriate Use of Technology Policy? (151985 views)
  8. Where can I store my data? (148305 views)
  9. How do I fax a document? (143623 views)
  10. How to connect to network storage from a ... (136716 views)
Latest FAQs
  1. How do I reset my password for my ... (2024-01-23 18:08)
  2. Remote Access and Personal Device Policy (2023-10-17 21:22)
  3. What Gmail mailing lists are available? (2023-09-08 21:46)
  4. How do I Sign up for a Payment ... (2023-09-06 19:15)
  5. Where can I store my data? (2023-08-31 18:07)