Saint Mary's University of Minnesota HelpDesk FAQ News  RSS

    What’s new in PowerPoint for Mac 2011

    Tue, Mar 05, 2013

    There are several new tools in Powerpoint for Mac 2011
    Learn more about the Ribbon, make professional looking presentations, new animations, and more.

    See more by Clicking here 

    VLC Media Player

    Tue, Feb 12, 2013
    You may notice a new icon on SMU computers.  This is the icon for the VLC media player.  It is a program much like Windows Media Player or Quicktime, but in testing it has performed very well with video formats that the aforementioned programs couldn't handle.  It will be rolled out to all SMU computers as time goes on.  Try it today!

    Compressing Photos in Powerpoint

    Tue, Mar 05, 2013

    You often need to compress PowerPoint presentations when sharing it via emai or saving space on your personal network drive, U Drive.

     If your presentation is full of images, you can try compressing these images to reduce the overall size of the presentation.
    Once the picture is inserted in the Presentation then click the Compress Pictures option under Format > Picture Tools.
    compress Pic PowerPoint 2010


    Now be sure to check the Delete cropped areas of pictures option to reduce the overall size of the presentation. Also select the appropriate target output.
    Compress PowerPoint 2010
    Click OK to complete the configuration.

    February 2013 HelpDesk Stats...

    Wed, Mar 06, 2013
    The iT HelpDesk February Results
     
    Tickets created: 447
    Closed on First Contact: 257
    CoFC percentage:  57.5%
    HelpDesk Goal: 58%
     
    Winona HelpDesk Results:
    Tickets: 389
    CoFC: 202
    CoFC %: 52%
     
    Winona HelpDesk Staff that achieved 58% goal:
    Brian Behling(iT), Prescilla Ramirez (TA), Owen Kuemerle (TA), Tom Plante (TA),
    Heather Ludwig(TA), Stephanie Delveaux(TA), Camden Webster(TA)
     
    Minneapolis HelpDesk Staff Results:
    Tickets: 58
    CoFC: 55
    CoFC %: 95%
    All staff made CoFC goal.
    Thanks Mike Montgomery, Doug Waller, Alex Ajaluwa, and Lincoln Scully.



     

    Classrooms and Tegrity

    Tue, Mar 05, 2013

    Tegrity is set up in classrooms for desktop and laptop users.

    Laptop users, be sure to plug the cords back into the desktop machine after use.  
    We have had several Helpdesk calls regarding Tegrity not working due to the cords not returned to the desktop.

    Desktop users, be sure to check that the cords are plugged into the desktop when starting up Tegrity.  
    If you don't see the camera, elmo or no sound, its probably due to the cords not plugged in.




    Here is a picture of what cables and where they should be plugged in to.  The USB cable can be in any of the 4 USB ports on the front of the classroom PC and the cord for audio has to be in the one shown.


    Mon, Feb 18, 2013


    Cool Information Found by SMU Director of Instructional Technology Jason Spartz.
     
    Students this is directed specfically to you to assist you with various research searches using Google specifically but the basics can be use with other search engines as well.
     
    This is a fairly quick read that can save you a huge amount of time to gather information for papers, assignments, and other academic endeavors.
     
     
    Author Jimmy Daly posted to EdTech Magazine in July 2012



    A Visual Guide To Twitter For Beginners
    By Jeff Dunn Posted 2/12/13

    http://edudemic.com/2013/02/a-visual-guide-to-twitter-for-beginners/

    These are in a format called infographics.

     

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