Saint Mary's University of Minnesota HelpDesk

Sticky FAQs

• Making your Course Available
• Students: Can't find course in Blackboard?
• What are the requirements for students bringing a computer to campus?
• Blackboard Enhancements 2015
• How do I authenticate and finish configuring my Blackboard profile?
• Getting Started with Blackboard - Instructors
• Getting Started with Blackboard - Students
• Can I bring my own wireless printer to use in my room?
• How do I access my 1098T information?
• Entering Grades in the Faculty Portal
• What is SMUMN online meeting software or resource?
• How do I reset my password for my SMUMN accounts
• How do I reset my password for my SMUMN accounts

Most popular FAQs

1. Making your Course Available (299991 views)
2. Students: Can't find course in Blackboard? (289118 views)
3. What are the requirements for students bringing a ... (270953 views)
4. Who do I contact for graduate level online ... (250524 views)
5. What Internet browser or mobile apps work best ... (232212 views)
6. Guest Access to SMUMN Wireless Networks - Procedures (231558 views)
7. 1) Faculty/Staff: Technology Systems Introduction (228777 views)
8. Copy Course Materials into a New Course (214138 views)
9. Blackboard Enhancements 2015 (210560 views)
10. SafeAssign (207283 views)

There are 249 FAQs online

Latest FAQs

1. Tips and Tricks for Exporting Email (2021-02-11 16:09)
2. How can I increase the speed of the ... (2020-11-12 00:13)
3. Panopto Faculty Instructions (2020-10-20 08:04)
4. Respondus LockDown Browser Installation and Requirements (students) (2020-10-16 20:40)
5. Who do I contact for graduate level online ... (2020-09-21 22:01)

FAQ News

HelpDesk Information

Promise

With our Lasallian commitment, the HelpDesk staff work to provide a positive customer experience to active and collaborative members of the Saint Mary’s University community.

Promoting the mission of Saint Mary’s University, the HelpDesk along with the greater Information Technology Department, strives to provide a professional environment while offering support in a respectful, ethical, and timely manner.

Contact Us

 Open a support ticket using the "Report an Issue" button

in the Service Desk Self-Service "portal".

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Summer Term

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Note: The HelpDesk is closed on all official University holidays and campus closures.

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