HelpDesk Information
Promise
With our Lasallian commitment, the HelpDesk staff work to provide a positive customer experience to active and collaborative members of the Saint Mary’s University community.
Promoting the mission of Saint Mary’s University, the HelpDesk along with the greater Information Technology Department, strives to provide a professional environment while offering support in a respectful, ethical, and timely manner.
Contact Us
|
Online Graduate Programs |
Call: 1-833-345-1796 |
|
Twin Cities Campus: |
Call: 612-728-5100; Ext. 7800 or 1-866-437-2788 Email: tchelpdesk@smumn.edu |
| Winona Campus: |
Call: 507-457-7800 or 1-800-635-5987 Email: helpdesk@smumn.edu |
Open a support ticket using the "Report an Issue" button
in the Service Desk Self-Service "portal".
Hours
Fall and Spring Terms
| Campus | Monday-Thursday | Friday | Saturday | Sunday |
|
Winona Campus Twin Cities Campus |
7:30am-11:00pm 8:00am-7:00pm |
7:30am-8:00pm 8:00am-5:00pm |
9:00am-5:00pm 8:00am-12:00pm |
2:00pm-11:00pm Closed |
Summer Term
| Campus | Monday-Thursday | Friday | Saturday | Sunday |
|
Winona Campus Twin Cities Campus |
8:00am-8:00pm 8:00am-7:00pm |
8:00am-8:00pm 8:00am-5:00pm |
Closed 8:00am-12:00pm |
Closed |
Breaks
| Campus | Monday-Thursday | Friday | Saturday | Sunday |
|
Winona Campus Twin Cities Campus |
8:00am-5:00pm 8:00am-5:00pm |
8:00am-5:00pm 8:00am-5:00pm |
Closed | Closed |
Note: The HelpDesk is closed on all official University holidays and campus closures.