In order to connect to the SMUMN network and obtain Internet
access, student-owned computers are required to meet or exceed minimum
performance guidelines and have certain software packages installed.
Windows Compatible Computer:
Operating System: Windows 10, Windows 8.x, Windows 7
HelpDesk does not support other operating systems
Processor Speed: Dual Core Pentium or equivalent processors.
RAM: Minimum of 3GB but having more is recommended.
Apple compatible computer:
Operating system: Mac OS 10.7 or newer
RAM: Minimum 4GB but having more is recommended.
Wireless network hardware is recommended but not required.
Chromebooks will work with our network.
Wireless network devices should have 802.11a, 802.11b, 802.11g, or 802.11n Wi-Ficompatibility.
Personal network devices (routers) are not allowed on campus. They tend to cause issues with SMU provided wireless. Turn off wireless on personal printers. This is to protect your resource from beingused by third party users on the network. iT HelpDesk does not connect personal printers to the network.
Prepping your computer before coming to campus:
Run the SMU Winona Campus Computer Readiness Check on the Blackboard login page to see if the computer being brought to campus meets the specified requirements.
Guidelines for Computer Maintenance:
Computer operating systems (OS), especially Windows-based OS’s, must be maintained while connected to the SMU network. As part of this SMU provides the required Network Access Control (NAC) client software. When you initially connect to the SMU network, you are prompted to install this software. The software scans your system to ensure that it meets network access requirements: operating system up-to-date, active and up-to-date virus-scanning software, and current virus definition files (DATs). It does not scan your data.
Maintenance items include the following:
Running Windows Update (Microsoft) or Software Update (Apple Mac OS’s) to have current security patches, service packs, application updates, and driver updates.
Running an allowed virus-scanning program, definition files (DAT’s) must be up-to-date (current).
Running an active and up-to-date spyware detection program, such as Ad-aware, Spy-bot Search and Destroy, or Malwarebytes, etc. to detect adware installed on the computer system.
- Purchase of extended warranties, for all computers.
- Purchase of accidental damage coverage for portable computing devices (laptops). You may want to check with your home owner’s insurance agent for accidental damage coverage.
The iT Department does not recommend the installation or use of peer-to-peer (P2P) file sharing programs, such as Ares, iMesh, KaZaa, Morpheus, Limewire, etc. The HelpDesk does not support computer issues caused or potentially caused by P2P file sharing programs. Please uninstall these programs before coming to campus.
* Computer maintenance is an ongoing process and the responsibility of the computer user. Updates and virus scanning should be done, at minimum, once a week. Adware and spyware scans should be done, at least, monthly.
** Contact your computer manufacturer tech support line for assistance with your computer. **
Please refer to the Getting Started Guides in "Information for New Users" to the left.