What Internet browser or moble apps work best with SMU online applications?


1. Firefox or Internet Explorer work best with Tegrity on Windows since Chrome blocks the playback extension.
This is linked to a previously posted article about this issue.
2. Do not use with Tegrity on macOSX.

iOS and Android (iPhone, iPad, Samsung Galaxy, etc)
For Blackboard or Tegrity, The apps from the Play store \ iTunes work best. 
The Tegrity app does allow recording, but does NOT work with all phones\tablets.

To view downloaded Tegrity recordings, Firefox must be used. Safari adds a quarantine flag to downloaded files and  will not play classes once downloadedto the computer. Chrome also honors this flag and will not work.

Windows 8 / 8.1

If the address bar (http text box) is at the bottom or the top of the screen will affect application function.

If at the bottom, change to use the desktop version of Internet  Explorer, Firefox or Chrome via the Desktop.

This is because two versions of Internet Explorer exist. One is "touch friendly" and has the address bar at the bottom and is opened from the start screen. This version has glitches with Blackboard and does not work at all with Tegrity.

The "Desktop" Internet Explorer has the address bar at the top and is opened from the desktop icon on the start screen and launched from the IE icon on the lower left of the desktop view. This is the version that works best with Blackboard and Tegrity.
(except edit mode\instructor view, see IE11 notes)
Blackboard Tests\Quizzes:
A wired network connection MUST be used for taking Blackboard assessments. If you do not have a device with an ethernet port, please use a computer lab if on campus. If not on campus a regular computer or laptop will need to be used. If using a wireless connected Android or iOS device, the app MUST be used (NOT the web browser).

If you, as a student, experience an issue during a test please contact your instructor immediately and take a screen shot of the issue.
Astra room scheduling:
In general, Internet Explorer will work the best with Astra. Astra does not support MACs but seems to work alright. If anyone has issues on MACs, have them try Chrome or Firefox. Astra does not support iOS\Android.
Last update:
2015-06-30 23:09
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