What Internet browser or mobile apps work best with SMUMN online applications?


For most applications, any browser will be just fine, however, Chrome and Firefox do tend to be a little bit faster than Internet Explorer or Safari. See below for some specific applications. 

 

Tegrity:

 

Windows/PC: 

Internet Explorer 11 
  • This is the preffered browser for using Tegrity. You will want to make sure IE is up to date. 
Chrome
  •  If using Chrome, go to chrome://plugins and make sure TegRunnerPlugin, Window Media Player, Adobe Flash Player are checked to Always allowed to run.

Firefox

  • If using Firefox, go to the Open Menu icon, click Add-ons and for TegRunnerPlugin, Shockwave Flash, Video Codec should be set to Always Activate
 
MacOS

To view downloaded Tegrity recordings, Firefox must be used. Safari adds a quarantine flag to downloaded files and  will not play classes once downloadedto the computer. Chrome also honors this flag and will not work. 
 
Mobile
 
iOS and Android (iPhone, iPad, Samsung Galaxy, etc)
For Blackboard or Tegrity, The apps from the Play Store or iTunes work best. 
The Tegrity app does allow recording, but does NOT work with all phones\tablets.
 

Windows 8 / 8.1:

If the address bar (http text box) is at the bottom or the top of the screen will affect application function.

If at the bottom, change to use the desktop version of Internet  Explorer, Firefox or Chrome via the Desktop.

This is because two versions of Internet Explorer exist. One is "touch friendly" and has the address bar at the bottom and is opened from the start screen. This version has glitches with Blackboard and does not work at all with Tegrity.

The "Desktop" Internet Explorer has the address bar at the top and is opened from the desktop icon on the start screen and launched from the IE icon on the lower left of the desktop view. This is the version that works best with Blackboard and Tegrity.
(except edit mode\instructor view, see IE11 notes)
 
Blackboard Tests\Quizzes:
 
A wired network connection MUST be used for taking Blackboard assessments. If you do not have a device with an ethernet port, please use a computer lab if on campus. If not on campus a regular computer or laptop will need to be used. If using a wireless connected Android or iOS device, the app MUST be used (NOT the web browser).

If you, as a student, experience an issue during a test please contact your instructor immediately and take a screen shot of the issue.
 
Astra room scheduling:
In general, Internet Explorer will work the best with Astra. Astra does not support Safari (Mac), but seems to work alright with Chrome and Firefox. Astra does not support iOS\Android.
 
 
Last update:
2015-08-13 19:52
Author:
BBEHLING
Revision:
1.3
Average rating:0 (0 Votes)