Saint Mary's University of Minnesota HelpDesk FAQ News  RSS

HelpDesk Information HelpDesk Information


Promise

With our Lasallian commitment, the HelpDesk staff work to provide a positive customer experience to active and collaborative members of the Saint Mary’s University community.


Promoting the mission of Saint Mary’s University, the HelpDesk along with the greater Information Technology Department, strives to provide a professional environment while offering support in a respectful, ethical, and timely manner.

Contact Us

Online Graduate Programs

Call: 877-308-9954 

Email: SaintMarysMN@personalsupportcenter.com

Twin Cities Campus:  

Call: 612-728-5100; Ext. 7800 or 1-866-437-2788

Email: tchelpdesk@smumn.edu

Winona Campus:

Call: 507-457-7800 or 1-800-635-5987

Email: helpdesk@smumn.edu

 Open a support ticket using the "Report an Issue" button

in the Service Desk Self-Service "portal".

Hours

Fall and Spring Terms

Campus Monday-Thursday Friday Saturday Sunday

Winona Campus

Twin Cities Campus 

7:30am-11:00pm

8:00am-7:00pm

7:30am-8:00pm

8:00am-5:00pm

9:00am-5:00pm

8:00am-12:00pm

2:00pm-11:00pm

Closed

 

Summer Term

Campus Monday-Thursday Friday Saturday Sunday

Winona Campus 

Twin Cities Campus 

8:00am-8:00pm

8:00am-7:00pm

8:00am-8:00pm

8:00am-5:00pm

Closed

8:00am-12:00pm

Closed

 

Breaks

Campus Monday-Thursday Friday Saturday Sunday

Winona Campus

Twin Cities Campus 

8:00am-5:00pm

8:00am-5:00pm

8:00am-5:00pm

8:00am-5:00pm

Closed Closed

 

Note: The HelpDesk is closed on all official University holidays and campus closures.

 

2019-09-09 21:06

Show archived news.

There are 301 FAQs online

Most popular FAQs RSS

  1. Making your Course Available (284809 views)
  2. Students: Can't find course in Blackboard? (270727 views)
  3. What are the requirements for students bringing a computer ... (250419 views)
  4. Who do I contact for graduate level online course ... (241497 views)
  5. Guest Access to SMUMN Wireless Networks - Procedures (224572 views)
  6. 1) Faculty/Staff: Technology Systems Introduction (221718 views)
  7. What Internet browser or mobile apps work best with ... (217563 views)
  8. Copy Course Materials into a New Course (204902 views)
  9. How to Control Discussion Board Content (Moderating) (189524 views)
  10. Respondus LockDown Browser Configuration in Blackboard Course (faculty) (187050 views)

Latest FAQs RSS

  1. Hoonuit: Finding, Saving and Sharing Tutorials (2019-10-29 18:48)
  2. Accessing Hoonuit Learning (2019-10-29 18:48)
  3. How to assign Hoonuit videos in a Blackboard Course ... (2019-10-29 18:46)
  4. How do I turn on Hoonuit in my Blackboard ... (2019-10-29 18:45)
  5. Windows 10 (2019-10-24 17:42)

Sticky FAQs