FAQ Overview

Blackboard » Blackboard for Instructors

Blackboard Course ID

What Is the Course ID and why is this important in Blackboard?

A: The Course ID is the identifier that the system uses to refer to your course.  For all official courses we have a specific breakdown of the Course ID.  The format at SMU is:

 

  • Academic School year
  • M = Minneapolis & W = Winona
  • Semester (1=Fall, 2=Spring, 3=Summer)
  • Course ID w/Section (A-Z)

 

and this will typically look like this 2010W1_TA101A .

 

 

Author: My FAQ Data entry
Last update: 2015-08-17 20:05


Making your Course Available

As an instructor you need to make your Blackboard course available before students can access the course content online.  The steps to activate a course include:

 

STEP 1:  Log into your Blackboard course and then find the "Control Panel" section under course management (lower left of your screen). 

STEP 2Select "Customization".

STEP 3:  Next select "Properties" and then scroll down you screen until you see an area maked as "Set Availability" and make sure that the option for "Make Course Available" is set to "Yes". Also make sure that course duration is set to "Continuous".

Control Panel, Customization, Properties

STEP 4:  Click "submit" at the bottom of the page for the action to take effect.  This will need to be done for each of your courses. 

 

Here is a Blackboard created .PDF guided on "Making your Course Available"

 

Author: JSPARTZ
Last update: 2020-08-21 22:43


Getting Started with Discussion Boards

 

Discussion boards can be a great way to gather thoughtful reflection and input.  The discussion board forum is the overarching topic for discussion.   As an example:

John Baptist De La Salle could be the “forum” topic and then His Life, His Instructional Methods, and His Overall Impact could be separate "threads" (conversations) under the overarching topic of John Baptist De La Salle - Patron Saint of Teachers. 


The links below will take you to short instructional videos that will help guide you.

- Creating a Discussion Board Forum

- Creating a Discussion Board Thread

- Replying to a Discussion Board Thread

 

- Searching the Discussion Board and Collecting Posts (very helpful!)

- Tagging Discussion Board Posts

 

- Grading a Discusion Board Forum

- Grading a Discussion Board Thread

- Rating Discussion Board Threads

 

- Managing Discussion Board Roles

- Changing Discussion Board Forum Settings

- Moderating Discussion Board Forums

 

NOTE: New Discusion Board Features (2014)  Discussion Feature Updates

 

 


Author: JSPARTZ
Last update: 2013-12-31 22:24


Getting Started with Groups

 

Creating groups within your Blackboard course (or organization) can provide flexibility in a blended or online course.  It extends group work opportunities to function outside of the classroom environment.  Groups can also have access to dedicated tools like discussion boards, blogs, wikis, and communication tools.  The links below will help you to get started with groups.

 

Getting Started with Groups (.pdf)

Creating a Group (video)

Creating Group Sets (video)

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:58


Getting Started with Journals

Author: JSPARTZ
Last update: 2013-01-23 16:16


Getting Started with a Blog

Author: JSPARTZ
Last update: 2011-06-28 18:58


Getting Started with a Wiki

Author: JSPARTZ
Last update: 2011-07-25 22:21


Creating Announcements

Announcements post timely information critical to Course success. The Instructor can add, edit, and delete announcements from the Announcements page. This is an ideal place to post time-sensitive material including:

  • When Assignments are due
  • Changes in the syllabus
  • Corrections/clarifications of materials
  • Exam schedules

When adding an Announcement, Instructors can also send the Announcement as an email to students in the course. This ensures that students receive the announcement even if they do not login to the course.  To email an announcement, make sure you check the box titled "Email Announcement."

 


Creating Announcements

Announcements will appear in the order posted with the most recent Announcements appearing first.

  1. From the Control Panel under Course Tools, click Announcements.
  2. From the action bar, click Create Announcement.
  3. Provide a Subject and Message.
  4. Set the Duration and Date Restrictions.
  5. There is an option to link to a course area, tool, or item.
  6. Click Submit.

 

Editing Announcements

Click Edit from the contextual menu of the Announcement you wish to edit. Make your changes and Submit.

 

Deleting Announcements

To delete an Announcement, click Delete from the contextual menu of the Announcement. Confirm the deletion. This action is final and cannot be undone.

 

Instructional Video

Click on this link to view a short instructional video about "Creating Announcements". This video will cover the following information:

- Creating an Announcement

- Setting Announcement Options

- Reorder the Announcement List

 

 


Author: JSPARTZ
Last update: 2013-08-28 22:47


Sending an Email from within Blackboard

 

Each course and organization in Blackboard has the ability to send emails to the course participants. Click on this link to learn about "Sending Email". This short instructional video will cover the following information:

- Send an email

- Set email details

 

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:25


Getting Started with Grade Center

 

Students appreciate it when the instructor uses Grade Center to post grades and document the progress students are making within a course.  This resource page provides a number of short instructional videos to help you get started with Grade Center in your Blackboard course. 

 

Getting Started with Grade Center (.pdf) - Updated Item

Getting Started with Needs Grading (.pdf) - Updated Item

 

Short Instructional Videos:

 

Customizing the Grade Center View

Needs Grading

Creating Smart Views

Creating a Grade Rule

Viewing Grade Details

Anonymous Grading

Creating Grade Notes

Creating a Grade Center Report

Creating a Grading Rubric

Associating a Rubric with a Gradable Item

Grading with Rubrics

 

Grading Assessments Question by Question

Viewing and Downloading Grade History

Color Code the Grade Center

Working Offline with the Grade Center

Organize Grade Center Columns

 

 

Author: JSPARTZ
Last update: 2013-01-23 16:56


Getting Started with Assignments

 

The assisgments function is not new to Blackboard but it has been improved and it's now used in place of the digital drop box function (to submit assigments online).  The links below will help you as you integrate assignments into your instruction. 

 

Getting Started with Assignments (.pdf) - Updated Item

Create an Assignment in Blackboard

Downloading Assignments (to work offline)

Viewing Assignments after Grading

Clean Out Graded Assignments File

SafeAssign

Accessing a SafeAssign Assignment

 

 


Author: JSPARTZ
Last update: 2013-01-23 16:53


Getting Started with Tests and Surveys

 

Each course and organization in Blackboard has the ability to give tests and surveys to the course participants. The  resources below include .pdf documents and short instructional video that will help get you started. 

 

 

 

Tests:

Getting Started with Building a Test (.pdf)

Creating a Test

Setting Test Options (includes setting the itmer for a test)

Automatic Regrading- New Item

Getting Started with Automatic Regrading (.pdf) - New Item

Tour the Question Finder Feature

Uploading Test Questions from Microsoft Excel

Adding Existing Questions to a Test

Awarding Negative Points for Incorrect Answers to Test Questions - New Item

 

Test tips for students - Please share this with your students.

 

Surveys:

How to Create, Deploy, and Review Survey Results in Blackboard 9.1 (.pdf)

Exporting and Importing a Test or Survey

Reading Survey Results

Reading Survey Submissions

 

 

Click the following link and then scroll down the page to find more instructional videos about creating "Tests, Surveys, and Pools".

 

 

 


Author: JSPARTZ
Last update: 2013-04-24 20:45


Performance Dashboard

 

Click the following link to view a short instructional video about the "Performance Dashboard".  The video will explain how the performance dashboard can be used to monitor student activities and access other subsystems through links. 

 

Author: JSPARTZ
Last update: 2011-06-28 18:27


Sending Notifications

 

You can use the Early Warning System to communicate performance concerns to your students.  This "Sending Notifications" instructional video will cover the following points.

 

- Creating a Grade Rule

- Run status checks

- Senf notifications to students

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:27


Adding a Banner to Your Course

 

Adding a banner image to your course is one way you can customize the style of your course.  Banner images are best if they have been cropped to be wider (across the screen) and not very deep (up and down the screen).  Banners can be used as a billboard for your course or as a way to enhance the style and personalization of the course.

 

Click the link to view a short instructional video on "Adding a Banner to Your Course".  In this video you will learn the following.

- How to attach a banner image

- How to add the banner

 

 

 

 

Author: JSPARTZ
Last update: 2011-06-28 18:28


Creating a Blank Page (for displaying content) on the Course Menu

 

When working in the course environment you might have the need to add a single page of content as a clickable link.  Adding blank page to a content area limits scrolling and streamlines the content area.  Click on the following links for a short instructional video will cover the following information.


" Creating Content Using a Blank Page ".

"Creating a Blank Page (for displaying content) on the Course Menu".


- Create a blank page

- Set blank page options

 

- Set page availablility

 

 

 


Author: JSPARTZ
Last update: 2011-08-31 18:56


Adding Files to Your Course

Blackboard courses and organizations have the ability to add files to your course content area.  Click on this link to learn about "Adding Files to Your Course ". This short instructional video will cover the following information:

 

- Upload a single file (browse function)

- upload multiple files (drag and drop function)

 

Author: JSPARTZ
Last update: 2011-06-28 18:29


Getting Started with Course Content

The "Getting Started with Your Course Content" document (PDF) covers new features and the layout of Bb 9.1  Clicking on the link above will cover the following:

  • Create a Content Item
  • Attach a File to an Item
  • Add a Course Link
  • Display Content as Items or Text
  • Reorder Content
  • Track Usage
  • Apply Metadata

 

 

Author: JSPARTZ
Last update: 2011-06-28 19:00


Editing Your Course Home Page

When working in a Blackboard course or organization, you might have the need to edit the course home page.   Click on this link to learn about "Editing Your Course Home Page". This short instructional video will cover the following information.

- Add a module

- Remove a module

- Rename the Home Page

 

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:34


Building a Learning Module

When working in the course environment you might have the need to add a new learning module to your course.   Click on this link to learn about "Building a Learning Module". This short instructional video will cover the following information.

- Open learning modules

- Add a file

- Set options

- Organize the table of contents

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:34


Creating a Lesson Plan

When working in the course environment you might have to develop and impliment a lesson plan.  Click on this link to learn about "Creating a Lesson Plan". This short instructional video will cover the following information.

- View a completed Lesson Plan

- Create a Lesson Plan

- Add a new section

- Add curriculum resources

- Share the Lesson Plan with students

 

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:35


Adding Textbook Information to Your Course

When working in the course environment you might have the need to add textbook information.   Click on this link to learn about "Adding Textbook Information to Your Course". This short instructional video will cover the following information.

- Search textbook information

- Add textbook information

- Set options

 

 

 


Author: JSPARTZ
Last update: 2011-06-28 18:35


Creating a Tool Link

 

When working in the course environment you might have the need to add links to frequently used tools in your course.   Click on this link to learn about "Creating a Tool Link". This short instructional video will cover the following information.

- Create a tool link on the Course Menu

- Create a tool link in a Content Area

 

 

Author: JSPARTZ
Last update: 2011-06-28 18:36


Creating a Mashup

When working in the course environment you might have the need to add content from outside of Blackboard and bring it into your course (example: a YouTube video).   Click on this link to learn about "Creating a Mashup". This short instructional video will cover the following information.

- Add a mashup to an existing content area

- Search for outside content

- Add outside content to a content area

 

Other Mashup Examples include:

  Copy and Paste from Microsoft Word into Blackboard

 Adding a YouTube Video within a Blackboard Post

 

 

 

 

 

Author: JSPARTZ
Last update: 2013-02-26 17:59


Attaching Course Files to a Content Area

When working in the course environment you might have the need to attach files from the Course Files area to specific items in the course.   Click on this link to learn about "Attaching Course Files to a Content Area". This short instructional video will cover the following information.

- Create a new content item

- Attach a file from Course Files to a content area

 

Author: JSPARTZ
Last update: 2011-06-28 18:38


Tour the Course Files Feature

Course Files provides a centrally located repository for organizing and storing content in a single course.  Click on this link to "Tour the Course Files Feature".  This short instructional video will cover the following information.

 

- How to access the course files area

- Organize the Course Files

- Upload files

- Link content

Author: JSPARTZ
Last update: 2011-06-28 18:38


Making Tools Available

Author: JSPARTZ
Last update: 2011-06-28 18:40


Course Statistics and Tracking

Course statistics and tracking specific uses of content in your course can provide valuable feedback.  Blackboard has the ability to track course statistics and run reports on its use.  The links below will take to short instructional videos which will help you get started with Statistics tracking and running reports. 

 

"Turning On Statistics Tracking for a Content Area"

"Running a Report of All User Activity"

"Running a Report of User Activity by Forum"

"Running a Report of User Activity by Content Area"

"Running a Report of User Activity by Group"

"Saving a Course Report"

 

 

Author: JSPARTZ
Last update: 2011-06-28 18:40


Copy Course Materials into a New Course

 

A Course Copy can make an exact copy of the Blackboard course. Course Copy can also make a copy of some of the materials and create a new Course or add the materials to an existing Course.

 

STEP 1:  Log into the Blackboard course that contains the content you would like to move.  Select “Packages and Utilities” from the Control Panel area (located in the lower right of the Blackboard course page).  Next select “Course Copy” from the drop down list (see image below).

STEP 2:   Select Copy Type should be “Copy Course Materials into an Existing Course”.  Copying Course Materials into an Existing Course will add content to a new Course, but it will not remove existing content.

 

STEP 3:   Select “Browse” to find your Destination Course ID.  This would be the new location for the course content.    

 

STEP 4:  Select the course material content areas that you would like to move into the new course.  See “Behavior of Copied Materials” at the bottom of this page for more information about each section.

 

STEP 5:  Select Package Size if your course content might be more than 500 MB (this is the default maximum storage space allowed for a course).  Select Enrollments only if you want to move the student list into the new course.  Most of the time you do NOT need to do this.  If you do choose to combine or merge two course sections together, we suggest setting up a Smart View in Grade Center for quick viewing of the sections independently.  View Merge Multiple Sections into a Master Course Site for more directions with this process.

 

 

Step 6:  Click “Submit” so Blackboard can begin the course copy process. 

 

 

 

Behavior of Copied Materials

  • Content: Course materials, including uploaded files, Learning Modules, and links are copied. Course Information, Course documents, Assignments and URLs are optional. Note: Assignments created inside Lesson Plans will not copy properly. Be sure to copy your assignments separately to ensure that everything is correct.  * When trying to copy Assignments, Grade Center Settings must be included in copy selections in order for assignments and other items with links to the Grade Center to copy properly.
  • Announcements: All Announcements are copied.
  • Tests, Surveys, and Pools: All Assessments and Surveys, including questions and options for deploying them are copied. All Pools are copied.
  • Calendar: All Calendar items are copied to the new Course.
  • Discussion Board: Discussion Board Forums, including the initial message in the forum, are copied.
  • Grade Center Items and Settings: Items in the Grade Center, and their settings, such as type, categories, and display options, are copied.
  • Group Settings: Settings include the names of the Groups, the settings for tool availability, and the Discussion Board Forum names.
  • Contacts: All Contacts are copied.
  • Course Settings: When Settings is selected, the following settings are copied: 
    •   Course Name
    •   Course Description
    •   Course Entry Point
    •   Course Design
    •   Course Banner
    •   Blackboard Tools
    •   Building Block Tools
    •   Content Tools
    •   Course ID
    •   Course Availability
    •   Guest Access
    •   Observer Access
    •   Course Duration
    •   Enrollment Options
  • Links: Links to parts of a Course that are not included in the copy will break when the links appear in the destination Course. For example, if there is a link to a Test in a Course area and Assessments are not copied, the link to the test will break.
  • Course Cartridge Materials: The Course Cartridge Materials option is only successful if the source Course includes Copy Protected cartridge content and the destination Course does not have a Cartridge ID.
  • Content Areas: Content from Course Menu content areas that have the same name in each course will be added in the same content area. Nothing will be removed from the destination course and replaced with content from the source course.
  • Enrollments: If Enrollment is selected, the list of users in the Course will be copied. User records, such as discussion board posts, grades, and assessment attempts will not be copied. Note: User records are only copied if the Copy Course with Users (Exact Copy) option is selected.

 

 

 

Author: JSPARTZ
Last update: 2014-01-14 17:43


Course Retention Policy

Why remove old courses?

  • Easier to find and access relevant course content
  • Speeds up the response time of Blackboard when accessing content
  • Provides effective and routine data management processes

When will courses be removed?

  • Old courses will be unavailable for students 10 days after the start of a new term
  • Courses that are 2 years old will be removed from the system.  Faculty will receive an email notice identifying a 3 week window to transfer or archive course content. (This is similar to our process for Tegrity course recordings)

 

Specific course term IDs and scheduled date of removal:

Term Course Offered Date Course Removed
Summer 2017 September 2019
Fall 2017 December 2019
Spring 2018 May 2020
Summer 2018 September 2020
Fall 2018 December 2020
Spring 2019 May 2021

 

 

 

 

 

 

 

 

What can I do if I want to keep a course that is scheduled for removal?

  • Archive the course and keep a copy on your computer, or network folder (U: Drive) for later use
  • Copy Course Materials into a New Course
  • Contact the HelpDesk and request that your course is not deleted

Author: RNBALL06
Last update: 2020-02-27 23:48


Activate a Building Block Tool in your Bb Course.

 

McGraw-Hill now has a building block available in Blackboard.  To activate this feature in a Blackboard course you need to find "Control Panel" (lower left of the Blackboard course screen), select "Customization", and then select "Tool Availability". 

 

Next you should scroll through the list to find and activate the McGraw-Hill Higher Education tools by checking the appropriate boxes and clicking “submit” at the bottom of the page. 

 

 


Author: JSPARTZ
Last update: 2011-07-06 17:07


Blackboard Learn Instructor Guide

 

The Blackboard Learn Instructor Guide provides detailed information about creating and managing Courses. The community engagement capabilities of Blackboard Learn offer the same set of functions and features for managing an Organization.

 

Click on the following link to access the web based "Blackboard Learn Instructor Guide"

 

 

Author: JSPARTZ
Last update: 2011-07-06 17:35


Viewing Assignments after Grading

 

It seems reasonable that instructors should be able to access an "archive" or something similar to review graded assignments.  This is true but it is not as easy to find as you might think it should be.  

STEP 1:  Log into your Blackboard course and from the Control Panel (lower left of your screen) open up Grade Center and can select the downward facing arrows in the column for the assignment and that lines up with the students name (like the image below).

STEP 2: Then select view attempt (or view details and view the attempt you wish to see).

STEP 3:  After clicking on the attempt (view image above), the next page you see will have a link to the students submitted work or document. 

 

 

 

 

 

 

Author: JSPARTZ
Last update: 2012-02-16 20:46


Change the Order of Grade Center Columns

 

In Grade Center you might want to organize the columns into a different order.  You can use the following steps to complete that task. 

STEP 1:         Log into the Blackboard course you wish to modify and and go into “Control Panel”

STEP 2:         Select “Grade Center”  

STEP 3:         Select “Manage” and then select “Organize Grade Center”

 

 

Moving columns in the Grade Center

STEP 4:         Click and drag the arrow cross (next to the name) up or down in the list and then click submit when finished. 

 

 

 

 

Author: JSPARTZ
Last update: 2011-07-27 21:42


How to Show, Hide, or Delete a Grade Center Column

 

"Hide Column"  in Grade Center only hides it from the instructor's view.  Students will still see it listed. 

"Show/Hide to Users" allows you to hide the column from your student's view.  The instructor can see and edit the column information but students will not be able to view it.  This can be helpful when adding comments during the grading process and then releasing them to all students at the same time. 

"Delete Column" is available when a column does not have an assignment linked to it. When the instructor removes the assignment, then the associated grade center column will have a "delete" option and can be removed, no matter how the name was changed or if there's another assignment with the same name. 

* If you're not seeing a "Delete Column" option on the contextual menu, it means that there's still an existing assignment associated with the column.  Hint:  Look for hidden columns, or a column with the name that was originally on the assignment.

 

NOTE:  The one caveat there is that if, instead of deleting the assignment itself, the instructor deleted the folder where the assignment was deployed, then there's no way to delete the column.

Author: JSPARTZ
Last update: 2011-12-21 21:12


Comparison of Wikis, Blogs, and Journals

 

The Blackboard offers you additional options for using social communication via wikis, blogs, and journals. The objectives of the Wikis, Blogs, and Journals documents will help you:

• Identify similarities and differences between blogs, wikis and journals   

• Identify potential uses of blogs, wikis and journals

• Practice creating, participating in and grading blogs, wikis and journals

 

Getting Started with Blackboard Interactive Tools (pdf)

 

A comparison of Blogs, Wikis, and Journals in Bb 9.1

 

 

Wiki Resources

Wiki Overview - Vanderbuilt University Center for Teaching

Wikis in Higher Education - University of Delaware

Video: Create and Manage Wikis in Blackboard (4:14)

 

 

Journal Resources:

Getting Started with Writing Journal Prompts (pdf)

 

 

Discussion Board Resources:

Video: Interacting with the Discussion Board (4:05)


Author: JSPARTZ
Last update: 2014-01-29 17:27


How do I change the Menu Display View?

As the instructor you may choose how the Menu is displayed initially (Buttons/List) for students.

To Change the View

  • Within the course, click on the Customization drop down arrow.
  • Select Style from the list
  • On the right hand pane, select either button or list depending on which view you'd like the students to see.
  • Click Submit to save your settings.


Author: Sarah Bearbower
Last update: 2011-08-17 17:42


Remove “Total” Column from Student View in Grade Center

A request to prevent students from seeing the Total (point’s) column in Grade Center has come from a few faculty members.   You can easily “Hide” the grade center column so you (the instructor or organization leader) don’t see it when you are grading but students will still be able to view it.  To remove the column from the student view you can use the following steps. 

 

STEP 1:

  Log into Blackboard and access Grade Center in the course you wish to remove the total column from.  Then click on the contextual menu for the Total column (see image below).

 

 

STEP 2:                 

Select “Edit Column Information” (see image below)

STEP 3:                 

Scroll down the page to #3 – Options (as seen below).  Click No for the line that says “Show this Column to Students”. 

 

STEP 4:                 

Scroll down the page and click “Submit” to apply this action to the course. 

 

 


Author: JSPARTZ
Last update: 2011-08-17 20:44


SafeAssign

 

Click the following link to view a short video to help you setup a safe assignment in Blackboard... Using SafeAssign

  

 

How to Use SafeAssign in Your Assignments

 

You can now use SafeAssign plagiarism checking for any of your assignments.

 

  1. On the Create Assignment page, expand Submission Details.

SafeAssign Setup in Assignment

  1. Select Check submissions for plagiarism using SafeAssign.
  2. Optionally, select one or both options:
    1. Allow students to view the SafeAssign originality reports on their submissions.
    2. Exclude all student submissions for this assignment from the institutional or global reference databases.
  3. Complete the Create Assignment page.
  4. Click Submit.

 

Supported file types include:  DOCX, DOC, PPT, PPTX, PDF, TXT, ODT, RTF, HTML, and HTM. Spreadsheet files are not supported. 

 

 

**SafeAssign does not work well in Safari.

We generally suggest using firefox or chrome instead.  If you want to continue using Safari, try these steps:

Follow these steps to allow the Safari browser (5.1 and higher) to accept cookies.

  1. With the Safari browser open, go up to the Finder bar and select "Safari."
  2. Select the Preferences option from the drop down menu.
  3. Select the Privacy tab.
  4. Set "Block Cookies" to Never.
  5. Close the Preference window.

 

How Does it Work?

SafeAssign can be used in two ways. 

  1. Instructors can set up SafeAssignments in their Blackboard courses and let students submit papers to these assignments, in a way very similar to the one provided currently by Blackboard Learning System.  As students submit papers, they are checked against SafeAssign's comprehensive databases of source material.  The papers will then be delivered to instructors through the Blackboard Learning System together with the originality reports, with the results of the matching process, attached to them.  >>More on Creating SafeAssignments
  2. Instructors may upload papers directly with the Direct Submit feature, without student involvement.  >>More on Direct Submit

 

Matching Process

SafeAssign checks all submitted papers against the following databases:

  • Internet - comprehensive index of documents available for public access on the Internet
  • ProQuest ABI/Inform database with over 1,100 publication titles and about 2.6 million articles from '90s to present time, updated weekly (exclusive access)
  • Institutional document archives containing all papers submitted to SafeAssign by users in their respective institutions
  • Global Reference Database containing papers that were volunteered by students from Blackboard client institutions to help prevent cross-institutional plagiarism.

 

SafeAssign Originality Report

SafeAssign generates an Originality Report with the results of the Matching process.

>>View Sample Report

>>How to Interpret SafeAssign Reports

 

 

How to find the results of a SafeAssign Assignment in Blackboard.

 

Accessing a SafeAssign Assignment

 

 

 

 

 

Author: JSPARTZ
Last update: 2015-08-04 15:45


Have Documents Open in New Window

STEP 1: Click on the contextual menu (dual arrows shown below) to find and click on the "Edit" option. 


STEP 2:  Under "File Information" you will see the option to select the file so it opens in a new window.  Make sure this is marked "yes". 

Author: JSPARTZ
Last update: 2011-08-31 18:30


Hide Student Names in Grade Center

 

Cleaning up the student list in Blackboard’s Grade Center allows the instructor to hide the names (rows) of students who have dropped the course.  In Grade Center you might have student names with a symbol that shows a line through a circle.  Also the availability is listed as ”Unavailable”.  This indicates that a student at one point enrolled in your course but then has dropped it.  See the image below for a visual reference.

STEP 1: To hide unwanted rows (student names) you should click on the dual arrow/contextual menu (1) on the Manage button and next click on “Row Visibility” (2). 

STEP 2:  Check the box (1) next to the names you wish to hide.  Then click the “Hide Rows” button (2).

STEP 3:  Click the “Submit” button to apply the changes to your course.

 

 

Author: JSPARTZ
Last update: 2011-09-02 21:23


Download Grade Center Information into Excel

As a faculty member you might have the need to export the Grade Center information into Excel.  Here are the steps for this process...

 

STEP 1: Log into your Blackboard course and select "Full Grade Center" from the Control Panel area. 

STEP 2:  From the action bar in Grade Center, point to "Work Offline" and then select Download.

 

 

 

 

Author: JSPARTZ
Last update: 2011-09-19 16:19


Reorder Content Listed in Blackboard

Arranging content in Bb should be a "drag and drop" situation. In the image below you will see that you can “click and drag” an item to relocate its position in the list of items. In the image below, either the Course Menu or the Course Materials can be reordered.

Some people have experienced trouble with this in Internet Explorer but it usually works correctly in Firefox.  However Blackboard has another approach that should also help you out...  In your course content area (Assignments, Course Materials…) should have two arrows (one up and one down) in the upper right of that page (see the arrows circled in red on the image below).  Click on those two arrows and a new box will appear (see the second image below).  This will allow you to highlight an item on the list move it up and down with the arrows to reorder the content on the page as well.

Don’t forget to click on “submit” to apply your changes to the course.

 

 


Author: JSPARTZ
Last update: 2011-09-21 16:25


Accessing a SafeAssign Assignment

 

**SafeAssign does not work well in Safari. We generally suggest using firefox or chrome instead.  If you want to continue using Safari, try these steps:

 Follow these steps to allow the Safari browser (5.1 and higher) to accept cookies.

  1. With the Safari browser open, go up to the Finder bar and select "Safari."
  2. Select the Preferences option from the drop down menu.
  3. Select the Privacy tab.
  4. Set "Block Cookies" to Never.
  5. Close the Preference window.

 

How Student Submit a SafeAssign Assignment: You have created a SafeAssgin assignment in your course but how do your students submit their homework to it?  Your students will access the SafeAssign assignment by clicking on the "View/Complete" link as shown in the image below.

You will find that as the instructor in the course that you are not able to see the SafeAssign assignment like you typically do with a standard Blackboard assignment.  If you try to access it you will get a message like the one seen below…

 

How Instructors Access SafeAssignments from Students: As the course instructor, you will have to use the SafeAssign Course Tool in the Control Panel to view or edit the assignment.  See image below as a guide...

This is also how you can access the function to directly submit an individual student paper that you suspect might be plagiarized.   


 

 

Author: JSPARTZ
Last update: 2014-10-23 16:25


Download Multiple Assignments from Grade Center

To download all submitted assignment files in a course at once as a single .zip file:

 

Step 1. In the Grade Center, click on the menu button next to the desired assignment’s column header.

Step 2. Click Assignment File Download in the drop?down menu.


Step 3. Select students’ names to download their files.

Step 4. Click Submit.

Step 5. Click the Download assignments now link.

Step 6. Select the location on your computer where you would like to save the file.

 

 


Author: JSPARTZ
Last update: 2011-10-10 21:17


Clear Assignment Attempt in Grade Center

Blackboard Grade Center will always score the quiz or assignment based on the Score of Last Attempt (if you don't change that setting). Another situation might be if the student didn't finish his/her last attempt during a quiz, both the Faculty Member and the student will see "!" or a lock instead of the score. So even though you expect to see the calculated grade for a calculated quiz, because the last attempt was not finished, Blackboard Grade Center didn't assign a grade.

To override the student grade where you see "!" or a lock if a quiz was a multiple attempt quiz, please first clear the attempt that was not finished. To clear an attempt:

 

Step 1: Go to the Grade Center

Step 2: Click the contextual menu icon next to the lock or "!" icon

Step 3: Click the View Grade Details link in the menu

Step 4: Click the Clear Attempt button for the attempt that was not finished

If it was the student's only attempt, you will have to ask the student to resubmit the test. Sometimes students, instead of clicking the Submit button, choose the Save button inadvertently. Save will generate that lock, and the student will have to go back and finish the quiz by clicking the "Submit" button.

 

 


Author: JSPARTZ
Last update: 2011-10-10 21:18


When should I expect to see my next semester courses?

Blackboard courses for the next semester offerings will be created on the Blackboard system 3 days prior to course registration start date.

Instructors will see the courses immediatly, assuming they have been assigned to teach the course and are listed as the instructor in Webtools.

Students will not see the course appear until the instructor makes the course available in the Blackboard System.

 

 

 

 

 

 

Author: SBEARBOW
Last update: 2015-08-17 20:05


Integrate Web 2.0 Tools into Blackboard

 

Engage your students by adding new ways to communicate and collaborate to your course. This summary guide describes and rates the ease of use for 14 free Web 2.0 tools.

http://ondemand.blackboard.com/r91/documents/Blackboard_Learn_Integrate_Web_Tools.pdf

 

 

 

This brief instructional video highlights the advantages of including Web 2.0 tools in your Blackboard Course. Best practices for using Web 2.0 tools (Jing, Prezi, Google Docs...) is covered as well as how to add them to a course.

http://ondemand.blackboard.com/r91/movies/bb91_course_content_web_2_0_tools_tour.htm

 

 

 

 

Author: JSPARTZ
Last update: 2012-01-31 18:31


Using a Rubric in Blackboard

Blackboard Rubrics

 

A rubric is an assessment tool listing evaluation criteria for an assignment or gradable Discussion Board posting, Wiki page, Journal, or Blog entry.  Rubrics provide a means to convey to students your expectations for the quality of completed assignments. Rubrics can help students organize their efforts to meet the requirements of an assignment, and faculty can use them to explain their evaluations to students. When rubrics are used during grading the scores and feedback are automatically reflected in Grade Center and available to students through My Grades.  Using rubrics can save a considerable amount of time.  

 

Video (3:07): https://www.youtube.com/watch?v=ReR0icb-4Vk&index=10&list=PLontYaReEU1tzu1T5gfiX-JQA5nBc3isN

 

How to Create a Rubric

New rubrics default to three rows and three columns.

1.       On the Control Panel, expand the Course Tools section and select Rubrics.

2.       On the Rubrics page, click Create Rubric.

3.       Type a Name for the rubric. The name is the title text that identifies the rubric.

4.       Optionally, provide a description of the rubric to make it easier to associate it to relevant assignments.

5.       Edit the rubric grid.

6.       Click Submit.

 

How to Edit the Rubric Grid

Edit the rubric grid so it corresponds to the type of feedback and scoring appropriate for the assignment.  

1.       Click Add Row to add a new criterion at the bottom of the grid.

2.       Click Add Column to add a new level of achievement to the grid.

3.       Choose a Rubric Type from the drop-down list:

·         No Points: Feedback only.

·         Points: Single point value for each Level of Achievement.

·         Point Range: Range of values for each Level of Achievement.

·         Percent: Flexible depending on each assignment's possible points.

·         Percent Range: Range of values for each Level of Achievement. During the grading process, you select the appropriate percentage level for a particular Level of Achievement and the system calculates the points earned by multiplying the weight x achievement percentage x item points.

4.       Click Edit from a label's contextual menu to change their names. A label identifies the rows and columns with heading names.

5.       Type a point or percentage value for each row.

6.       Type a description defining the criteria and the associated Level of Achievement.

7.       Click Submit.

Each cell has a 1,000-character limit. You can reorder rows and columns by clicking the reordering functions located above the labels.

After you use a rubric for grading, you cannot edit it. You can copy the rubric to create a duplicate rubric that you can edit.

 Rubric in Edit Mode

 

Associated rubrics are visible in the grading and rubrics sections for:

·         Assignments

·         Essay, Short Answer, and File Response test questions

·         Blogs and journals

·         Wikis

·         Discussion board forums and threads

A rubric can be connect to an assignment when you create the assignment in Blackboard or you can also associate a rubric in the Grade Center by selecting Edit Column Information from the column's contextual menu.

 

Connecting a Rubric to a Test:

When adding a rubric to a text or quiz, please be aware that adding a rubric to a Grade Center column is not enough. The rubric has to be added to the individual test questions. This is so the instructor can attach a different rubric to different question types instead of having one rubric that applies to everything.

To associate a rubric with a question, please have the instructor do the following:
1) Go to the Grade Center Grade Column for the desired item
2) Click the dropdown menu
3) Select Edit Test
4) Edit one of the Test questions
5) Add a rubric
6) Save

How to Grade With Rubrics

Video (3:23):  https://www.youtube.com/watch?v=fvN0Q4jPd-c

 

Use the following steps to grade using rubrics.  The Raw Total displays the score rounded to two decimal places.

1.       Access the gradable item in the Grade Center, on the Needs Grading page, or from the tool.

2.       Click View Rubric to review or begin grading with the associated rubric.

3.       In Grid View, click a cell to apply that point value to the grade. If a rubric with point ranges is used, select the appropriate value from the drop-down list. To change the selection, click another cell in the same row. Optionally, type Feedback to the student in the text box that appears when a cell is selected.

4.       Optionally, click List View to switch displays and select an option for each criterion to apply that point value to the grade. Optionally, select the check boxes to Show Descriptions for criteria and to Show Feedback text boxes.

5.       A running Raw Total score appears as you make point selections. Optionally, type a score in the Change the number of points box to override the selected score, and type overall Feedback to the student using the full features of the content editor.

6.       When grading is complete, click Exit to leave the rubric without saving your selections, or click Save to save the score and feedback and return to the attempt. Click Save and Next to use another associated rubric for evaluation.

Grade by Rubric

  

How to View Associated Content

You can associate a single rubric with multiple assignments. A report listing all items associated to the rubric is available from the rubrics tool.

1.       On the Control Panel, expand the Course Tools section and select Rubrics.

2.       Access the rubric's contextual menu and select View Associated Content.

3.       On the View All Items page, click an item name to edit the association or click OK to return to the main Rubrics page. If you already used an item for grading, a rubric evaluation report is available in the item's contextual menu. This report provides statistics for an item that you graded with a rubric.

 

 

More details on rubrics can be found at http://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Instructor/120_Student_Performance/040_Rubrics

 

 

 

 

Author: JSPARTZ
Last update: 2014-06-25 22:48


Create an Assignment in Blackboard

The Assignments Tool:

The Assignments tool has been designed to replace the digital dropbox. This tool will provide the students with a single location to review the instructions for their assignments as well as submit their finished work.

 Creating an assignment automatically creates a column in Grade Center and a dropbox situation for students to electronically submit their assignment in Blackboard.  This simplifies the setup process in your course. 

 

When students click on an assignment link that you created, they will receive further information about the assignment (e.g. due date, points, etc.) and a “browse button” to select their document to submit for grading. They will also be presented with a text box that can be used to provide comments or submit other text directly into Blackboard for their instructor. After submission the students will receive a positive confirmation their submitted assignment has been accepted.  When students submit their work for the assignment, the student submissions will be located in the instructor’s Grade Center and the Needs Grading area. 


Here is a short instructional video to see how students submit papers for assignments in Blackboard. 

 

Author: JSPARTZ
Last update: 2012-01-03 21:10


Extend Time on Test for Select Students

When giving a test online, some of the student participants may require extended time on the test.  The steps below identify the process in setting up those accomodations in your Blackboard course. 

 

STEP 1:  Edit test options for each test/quiz that require extended time from select students.  (1) Select the contextual menu icon.  (2) Select Edit the Test Options.  Edit the Test Options

 

STEP 2:  (1) Add the student or group (groups can include multiple students to help save setup time) and then select the (2) availability criteria for the situation.   

Add User or Group

 

STEP 3:  Select “Submit” at the bottom of the page to apply the changes to the test/quiz. 


 

 


Author: JSPARTZ
Last update: 2013-12-31 21:58


Manage Grade Center for Adaptive Release Quizzes and Tests

When using adaptive release to offer specific students extended time on quizzes and tests the Grade Center totals and the students My Grades are shows points possible for all quizzes and test (Quiz and Quiz (B) which is the adaptive release quiz for extended time). So the student’s total points are not adding up or appropriate for the total points within the course.  Here is the suggested solution...

 

STEP 1:  Created a new “Calculated – Total Column” or edit the original Total column in Grade Center.

 

STEP 2:  In item 3, select:  "Selected Columns and Categories"

 

STEP 3:  In the new box that appears, select “Test” from the "Categories to Select" area and add to “Selected Columns” area. 

 

STEP 4:  On the right, an option to "Drop Grades" appears; add the appropriate value for the number of grouped quiz and test “sets” (setup with adaptive release to accommodate students who need extended time) in the blank where it says "drop___lowest grades".

 

NOTE A quiz or test “set” is a testing item that has been duplicated and applied to Group A (majority of the students in your class) and Group B (select students needing extended time). 

 

STEP 5:  Select “No” for the "Calculate as Running Total".  By selecting a non-running total, the students will receive a 0 (zero) for every test they don't attempt.

 

STEP 6:  Click “Submit” to apply the process to your course. 

 

 

 

 

NOTE:  If you test this idea and create a second Total column, you have the option to hide the original column from students.  As noted in Step 1, you can also edit the original total column, with the steps above, instead of creating a new column. 

 

 

 

 

 

Author: JSPARTZ
Last update: 2012-06-06 17:47


Create a Test for Mobile Blackboard Users

A Blackboard Mobile Compatible Test is basically a regular test created with a special test editor.  Many instructors might like the simplicity of the Mobile Compatible Test editor enough to use it even if they aren't particularly concerned about letting students take the test on a mobile device.  Here are some key points to be aware of...

    

  • Mobile Compatible Tests have fewer question types, with only Multiple Choice, True/False, Calculated Numeric, File Response, Hot Spot, Fill in Multiple Blanks, and Short Answer available. Also missing are options to randomize answer order for multiple choice questions, force completion, display one or many per page, and re-use questions

 

  • Once you've created a Mobile Compatible Test, it's saved under Course Tools > Tests, Surveys and Pools > Tests, just like any other test is.  Mobile Compatible Tests can be edited there just like any other test, with the full test canvas functionality to pull in questions from other tests or pools--and to include question types that are unworkable for mobile device users, as well.

 

  • Mobile tests are fully integrated into the Grade Center just like any other assessment tool in Blackboard.

 

  • There aren't options for pulling in questions from other tests/pools, or for creating questions like essays or calculated formula that aren't really very usable on a mobile device.

  

  • Students can still take a mobile test on a mobile device or a traditional laptop/desktop computer.

 

Creating a Mobile Compatible Test in Blackboard

 

Click HERE is a short instructional video or you can follow the steps identified below... 

 

For step by step instructions with images, click on the link below.

http://www.blackboard.com/CMSPages/GetFile.aspx?guid=b62fd455-69fb-4b3c-86ef-42a61b20be25

 

 

 

 


Author: JSPARTZ
Last update: 2013-09-18 23:11


Respondus LockDown Browser Configuration in Blackboard Course (faculty)

Saint Mary's University of Minnesota has obtained a campus-wide license for Respondus LockDown Browser. Respondus LockDown Browser™ is a customized browser that increases the security of test delivery in Blackboard. When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. Once an assessment is started, students are locked into it until it’s submitted for grading.  

 

Click HERE to view a short instructional video overview of Respondus LockDown Browser.

 

 

To Activate Respondus LockDown Browser in your Blackboard Course:

  1. Login to your course and expand the Control Panel menu.
  2. Click on the Customization section.
  3. Click Tool Availability to open the Tool Availability page.
  4. Click the checkbox in the Available column beside the Respondus LockDown Browser row.
  5. Click Submit to enable this tool for your course.

 

Requiring Respondus LockDown Browser for an Assessment

To require the Respondus LockDown Browser for an assessment that has already been deployed in your Blackboard course, go to the Control Panel menu, locate the Course Tools section, and click the link for Respondus LockDown Browser. The Respondus LockDown Browser Dashboard will display a list of Blackboard tests that have been deployed in your course. 

 

Tests that currently require the use of Respondus LockDown Browser will have their title appended with “- Requires Respondus LockDown Browser” and show Required. Tests in the course that don’t currently require students to use Respondus LockDown Browser will show Not Required. Follow these steps to enable Respondus LockDown Browser for a test:

 

   1.  Click the context menu button to the left of the test title and select “Modify Settings”.  

 

   2.  Select the option for Require Respondus LockDown Browser for this exam (you can turn off this requirement by selecting the option Don't require Respondus LockDown Browser for this exam).

   

  3.  Optionally you may enter an exam password that students must enter to start the exam or test. The Respondus LockDown Browser will prompt students to enter the instructor-provided password before proceeding with the exam or test.

 

  4.  You may also enter an optional exit password that can be used to close the LockDown Browser while an exam or test is being administered. This feature is only intended for situations where an instructor wants to allow a student to exit the browser in the middle of taking the test. If an exit password isn’t entered for a test, the default exit password (set by the administrator of the LockDown Browser license) will be used.

 

  5.  Click Submit to require students to use Respondus LockDown Browser for this test.

 

 

 

The “Instructor Quick Start Guide” for Respondus LockDown Browser is available at:

http://www.respondus.com/downloads/RLDB%20Quick%20Start%20Guide-Bb-Enterprise-Instructor.pdf

 

 

 

Author: JSPARTZ
Last update: 2012-09-10 21:12


Making a Student Unavailable in Your Course

Hiding a user in your Blackboard course does not prevent that person from receiving course communications.  If a student has dropped the course you can change the users setting to be unavailable in that course.   This will prevent Blackboard course email from being sent to the student who is no longer participating in the course. 

 

STEP 1:      Log into your Blackboard course and access the Control Panel area (lower right hand corner of the screen).   Access “Users and Groups” in the Control Panel area and select “Users”.

 Selection Users and Groups from Control Panel

STEP 2:      Click the contextual menu icon and select “Change User’s Availability in Course”. 

Select Contextual Menu

 

STEP 3:                  Under Role and Availability, change the Available (this course only) to display “No” and then click “Submit”.   

Make available or unavailable

 

 

STEP 4:      To clean up your course a little more, you can hide the student’s names in Grade Center.  Please refer to this TechFAQ article for guidance with that process.  http://techfaq.smumn.edu/index.php?action=artikel&cat=3&id=239&artlang=en&highlight=hide

 

 

 

 

 

 

Author: JSPARTZ
Last update: 2012-10-30 16:02


Match Course Menu to Banner Color in Blackboard

 

To better match the color of the course menu with the banner you can apply the following steps. 


STEP 1:  Select Control Panel within your course, next select Customization and then Teaching Style.

 

Control Panel, Customization, Teaching Style


 

STEP 2: Scroll down the page to section 4.  In section 4 you can select the “Text” option and change the background color (to #800C0C) by selecting the drop down arrow (menu).  Select Apply on the color swatch after changing the color. 

 

NOTE:  Feel free to explore the other design options in section 3 as well.

 

Color Change Style Menu

 

Color Change Swatch

 

 

 

STEP 3:  Scroll down the page to select Submit.

 

Click Submit to Finish

Author: JSPARTZ
Last update: 2013-01-04 15:13


Change Score Attempt Process for Test / Quiz in Grade Center

 

The default setting for test and quiz scores in Grade Center is "highest score" when the assessment can be taken multiple times.  This setting can be changed in Grade Center when using the following steps:

 

STEP 1:   Click on the contextual menu icon to access the menu options for that specific Grade Center column. 

Select Contextual Menu

 

STEP 2:   Next select "Edit Column Information" from the displayed menu options. 

Menu Options - Edit Column Information


STEP 3   After the screen refreshes you will be able to scroll down and find the section listed as "Score Attempts Using".  This area will allow you to select one of the options from the drop down menu. 

Score Attempt Using - Select New Option

 

STEP 4   Click "Submit" to apply the changes to your course. 

 

 

 

 

Author: JSPARTZ
Last update: 2013-01-22 22:13


How can I drag and drop files into Blackboard?

Blackboard provides a very easy way to upload many files at once to your course or organization.

 

Step 1:  Once in the course or organization as an instructor, locate the control panel.  Expand course files, and then click the name of the course.

description

 

Step 2: Press "Set Up Web Folder" and follow the on screen directions to map the course files folder to a network drive or mount point on your computer.

 

Step 3: You will either find the shortcut to the file on your desktop on Apple OSX or inside of Computer on Windows. You can open this folder and copy any files into it, which will automatically upload them into your Blackboard course or organization.

 

 


Author: RNBALL06
Last update: 2013-12-06 23:01


Adding a YouTube Video within a Blackboard Post

 

Add a direct link to a YouTube video can help enhance a post or relate additional information with easy access for other people reading your contribution.  Outlined below are the steps to create a Mashup in Blackboard allowing you to post a YouTube video.  

 

Mashups are displayed in the following ways:

  • Embed: The mashup displays directly on the page.
  • Thumbnail: A small picture of the mashup displays on the page with controls to launch it.
  • Text Link with Player: A link to the mashup is displayed on the page. Click the link to launch the mashup.

Mashups are added through the content editor.

 

STEP 1 Locate the desired YouTube video and copy [control-C] the video title or better yet the username of the person or organization that posted the video.  This will help you find the correct video through the Blackboard Mashup system. 

 

Identify YouTube Video Title and posted Username

 

 

STEP 2:  Select the Mashup Tool when posting or replying in Blackboard (Discussion Board is the exampe below). 

 

Select Mashup Option in Blackboard Editor

 

 

STEP 3:  Search for the desired YouTube Video / Username using the Mashup Tool in Blackboard.

    •  Add search criteria (name of video or publisher username).

    •  Select “Go”

    •  Find the correct item and click “Select” under the image thumbnail.

Search for Video with Mashup Tool

 

 

STEP 4:  Adjust the display options if desired and click “Submit”

 

Adjust display options and click submit

 

 

 

 

Author: JSPARTZ
Last update: 2015-08-17 20:05


How to Control Discussion Board Content (Moderating)

 

As an online instructor, your role is to facilitate the conversation and exchange of ideas on the Discussion Board. You will need to ensure that students feel comfortable to share, while also monitoring responses and keeping everyone focused and on track. At the same time, you will want to be careful not to dominate or impede the flow of the discussion.

 

Occasionally, students may introduce material to the Discussion Board that is inappropriate for the class discussion. Depending on the maturity and the sensitivity of the students in your course, it can be important to review student posts for inappropriate content before sharing posts with the rest of the class.

 

In a discussion forum, you can assign a user the role of Moderator. A Moderator reviews posts before they are added to a thread and appear in the Discussion Board. The Moderator can be you or another responsible participant. To learn more, see How to Assign Discussion Forum Roles

 

When a moderated forum is created, all posts to the forum are added to a Moderation Queue. The Moderator reviews each post and does one of the following:

  • Publishes the post.
  • Returns the post to the sender without a message.
  • Returns the post to the sender with a message.

The Moderator can delete, edit, and lock posts in a forum, even if the forum does not use the Moderation Queue. To learn more, see How to Delete Discussion Forums and Threads, How to Edit Discussion Threads, and How to Change the Status of a Thread in a Discussion Forum

You can choose to moderate a forum when creating it or by editing an existing forum. Only posts added after enabling forum moderation are available for review in the Moderation Queue. To learn more, see Creating Forums in the Discussion Board.

 

Note:   If a Moderator is not assigned, the Manager must take responsibility for approving posts in a moderated forum.

Use the following steps to allow the moderation of posts in an existing forum.

 

  1. Access the Discussion Board and click a forum's Action Link ( Action Link icon ) to access the contextual menu.
  2. Select Edit.
  3. On the Edit Forum page, under Forum Settings, select the Force Moderation of Posts check box and click Submit.

    Tip:  When choosing a moderated forum, do not allow students to edit or delete posts. This ensures that the post approved is the one viewed by users.

    Image illustrating associated text

  4. After posts have been submitted, access the forum. In the Moderator view, no posts appear because the messages are waiting approval. On the Action Bar, click Moderate Forum.

    Note:  The Moderate Forum function appears only to those users who have a forum role of Manager or Moderator. In the student view, the author can see the post in Tree View with a reminder it is in the Moderation Queue.

    Image illustrating associated text

  5. On the Moderation Queue page, the posts appear in alphabetical order by title. Click the column title or caret to sort by post title, author, or date. To review a post, click Moderate.

    Image illustrating associated text

  6. On the Moderate Post page, read the post and select the Publish or Return option. Published messages are immediately posted to the thread.
  7. Optionally, type feedback in the text box. You can use the Text Editor functions to format the text, link to files in Course Files or the Content Collection, and include web links, multimedia, and Mashups.

    Note:  Though feedback is optional, this is an opportunity to provide guidance, ask questions, redirect a student's focus, and explain why a post was returned.

  8. Click Submit.

    Image illustrating associated text

 

Result

Returned posts no longer appear in the Moderation Queue. Students see their returned posts in the forum. When returned posts are opened, students see an explanation, if feedback was included, and they can create new threads as needed.

Image illustrating associated text

 

 

Content was retrieved from http://help-archives.blackboard.com/Blackboard-Learn/9.1/SP09/EN-US/NAHE/Instructor/index.htm

 

Navigate to:  Help for Instructors > Course Tools > Discussion Board > Managing Discussions

See Subheading:  How to Control Discussion Board Content (Moderating)

Navigate to:  Help for Instructors > Student Course Experience > Controlling the Release of Content > About Adaptive Release

 


Author: JSPARTZ
Last update: 2013-03-12 15:26


Smart Views in Grade Center

Smart Views are shortcut to viewing select content in Grade Center.  The examples below will help you view a single student in Grade Center which is helpful when holding office hours.  Also how to view Grade Center for one section of a merged course (two sections that are put together for easier management in Blackboard). 

 

Setting up a Smart View:

STEP 1 Access Grade Center from within the desired Blackboard course.

 

STEP 2:  Select "Manage" to display menu options. 

 

 

 

Create the Desired Smart View: 

 

STEP 3:  Name the Smart View and check the "Add as Favorite" box. 

 

STEP 4:  Select the criteria for this Smart View.  "Type of View" allows you to select options. 

 

NOTE

"Course Group" should be selected if the goal is to view each section independently in Grade Center.  A group will need to be created first which contains the select students from each section. 

 

STEP 5:  Select the title of the primary section (example: Section A or Group 1) for the course and click "Submit".  This action needs to be repeated but this time select the other section of the course (example: Section B or Group 2).  Then click "Submit" to apply the changes to your course. 

 

Scroll to the bottom of this image for "User" instructions!

 

OR

 

"User" should be selected if you want to display only one students information at a time.  However, setting up a "fake student" in the course as a


STEP 5: Select the "fake student" from the list of users.   This way that student is the default view and will not display other students grade information when meeting with students (this is a legal concern regarding FERPA).  Click "Submit" to apply the changes to your course.  

 

STEP 6:  When accessing the Control Panel Grade Center area you should now see options that look like this. 

 

NOTE:  When meeting with students you can:

  • Click on "Select Student View"
  • Click on "Manage"
  • Select "Smart Views"
  • Edit the "Select Student View" to pick the student you are meeting with. 

This is a few more clicks but it will prevent sharing Grade Center information about other students when you meet to dicuss a grade related student. 

 

 

 

 

 

Author: JSPARTZ
Last update: 2013-03-25 22:05


Enhanced Content Editor

At a Glance:

The content editor allows you to add and format text, insert equations and hyperlinks, tables, and attach different types of files to create content. The editor appears throughout the system as the default editor.

 

Content Editor Quick Hit Video Tutorial (1:44): http://www.youtube.com/watch?v=zMB365sPIEA&list=PLontYaReEU1uivbr7MFnCcdSgLgELAkRP&index=2

 

Overview

The editor appears throughout the system as the default editor. The content editor has two view modes: simple mode and advanced mode.

 

1) Click the show more function to access the advanced mode for more editor functions. Click the to for the simple mode.

2) The advanced mode includes every available formatting and object attachment function.

3) A new feature in the Content Editor is the Word Count.

4) The math editor automatically converts formulas and equations to images so that users do not need to download an applet to view them. The formulas and equations continue to remain fully editable for an author. The math editor supports copying and pasting of MathML formulas and equations directly in the editor.

5) Video Everywhere is a feature connecting feedback and recording in Blackboard with you SMU YouTube account. Click this link: Video Everywhere for more information on this media rich enhancement.

 

Resource Links:

 

Author: JSPARTZ
Last update: 2015-08-17 20:07


How do I authenticate and finish configuring my Blackboard profile?

At a Glance:

When you first log into the updated Blackboard system you will notice a prompt urging you to setup a profile.  Please take a few minutes to walk through this process.  The profile will help students connect with faculty while supporting the inclusive and relational elements which aid in building community and supporting the mission of Saint Mary's University (SMUMN). 

 

Profile Configuration Quick Hit Video Tutorial (2:46):

https://www.youtube.com/watch?v=LuUTg9LSGG4

 

Overview: User profiles are automatically created for users with the default privacy setting set to Private. This setting can be changed by the user. User profiles are stored in cloud. Users cannot delete a profile.  Profile cards show a summary of a user's profile. Profile Cards appear in the discussion board, wikis, blogs, roster, page header, and People tool.

 

Step-by-Step Instructions:

STEP 1:  After logging into Blackboard, you will be greeted with a screen similar to the one shown below.  Click on “Create My Profile” which is listed as item 2 on the welcome screen. 

Introduction Screen - Select Create My Profile

 

STEP 2:  Connect your Blackboard Profile with your SMUMN email address by typing in the email address in the desired box as indicated in the image below.  Then click “Submit” to move on to the next step.

add primary email address

 

STEP 3:  Locate the verification code which was sent to you via email.  Copy and paste the verification code and click “OK” to connect the profile. 

add verification code from Bb email

 

STEP 4:  Configure the profile by (1) uploading a photo of yourself, (2) adding your name, and (3) selecting “My Institution” for the privacy setting. Click "Submit" to apply the changes to Blackboard. 

configure profile information

 

Additional Resource:  https://help.blackboard.com/en-us/Learn/9.1_SP_10_and_SP_11/Administrator/150_User_Management/User_Profiles

 

 

Author:
Last update: 2015-08-17 20:08


Video Everywhere

At a Glance:

Video Everywhere is a feature enhancement of the Content Editor in Blackboard and is available for students as well as faculty.  This feature provides the ability to create short videos linked from your YouTube account.

 

Video Everywhere Quick Hit Video (1:34):  https://www.youtube.com/watch?v=glYGzdxw-mM&feature=player_embedded

 

Overview:

Title Message and Click Video Everywhere icon

 

(1) A new icon has been added to the content editor that controls a user’s webcam. Video Everywhere has been installed and made available for users to record video.

 

(2) Upload the recording directly to YouTube using your SMU email address and password.

 

(3) Video clips can be authored and added to most Blackboard tools where the Content Editor is used.  This includes discussion boards, blogs, wikis, journals content items, assessment questions, course announcements and other content items.

visual display of video everywhere feature

 

 

 

 

Author: JSPARTZ
Last update: 2015-08-17 20:08


Inline Assignment Grading

At a Glance:

Blackboard Learn eliminates the need to download files, so you never have to leave Blackboard. Simply review submitted assignments in your web browser, where you can view the document just as it was submitted – original formatting preserved. 

Using the new grading sidebar design and bringing it to all the other tools which support inline grading (Blogs, Journals, Wikis, and Discussion Boards). This creates a more consistent and user-friendly grading experience for you.

 

Inline Grading Quick Hit Video Tutorial (1:53)https://www.youtube.com/watch?v=3X9Rerz0VX0

 

Overview:

Inline Assignment Grading is an improvement to the workflow for grading Assignments in Blackboard Learn. Instead of requiring instructors to download student-submitted files to view or edit those submissions, instructors will now be able to view student-submitted files “inline,” i.e. in the web browser (Firefox, Chrome, Safari, and Internet Explorer).

Supported document types that can be converted are Word (.doc, .docx), PowerPoint (.ppt, .pptx), Excel (.xls, .xlsx), and PDF (.pdf) documents. Formatting and embedded images of the original document are preserved in the conversion.

 

Step-by-Step Instructions:

Key features to enhance inline grading are identified in the image below along with additional information for each feature. 

Inline Grade Feature View

 

(1)    Hide User Names allows the instructor to grade assignments anonymously. 

(2)    Maximize/restore view for full screen viewing of the document.  

(3)    Comment:  Click on the Comment button to access the Comment, Draw, Highlight, Strikeout functions as seen below.

Comment Feature

(4)    Grade Attempt with Feedback: Click on pencil tool to expand the window allowing the instructor to include additional feedback for the student regarding the assignment. 

Additional Feedback Feature

 

 

 

Author: JSPARTZ
Last update: 2013-12-31 20:21


Retention Center

At a Glance:

The Retention Center is an instructor-only tool that enables teachers to give focused attention to students who need it. It replaces the Early Warning System feature with easy workflows, while retaining all existing Early Warning System data and rules.

From the Retention Center, instructors can communicate with struggling students and help them take immediate action for improvement.  Begin using the Retention Center features immediately—no setup required.

Retention Center Quick Hit Video Tutorial (1:44)https://www.youtube.com/watch?v=_bnSHI3qLik

Overview:

The Retention Center is a new feature for educators who use Blackboard Learn. It quickly alerts educators to potential risks and allows them to take immediate action. Easy-to-understand views and pre-configured rules make it simple to identify at-risk students within a course, and it requires no setup on the part of the instructor. However, instructors can also modify these rules to suit their individual teaching methodologies and approaches.

1) Helps instructors detect problem areas for students

2) Automatically triggers alerts to student engagement and performance risk

3) Presented in easy to access table with customizable rules

 

Step-by-Step Instructions:

Access to the retention center viewing all courses I through the navigation menu located at the upper right of the Blackboard screen by clicking on the user’s name.   From within a specific course instructors can access the retention center by selecting Retention Center from the Control Panel menu options as seen in the image below.

STEP 1:  Access the Retention Center from a select course. 

Retention Center access from Control Panel

 

STEP 2:  Customize Retention Center to change the default settings (if desired). 

Retention Center Screen View

 

STEP 3: Create or edit rules in the courses Retention Center. 

Create rule in Retention Center

(1) Create Rule:  Allows the instructor to develop specific rules in support of course activity, grades, course access, and missed deadlines. 

(2) Actions: Allows the instructor to edit the action criteria in support of a rule.  This could be to change the number of days or percent difference in monitoring a specific rule. 

 

 

Author: JSPARTZ
Last update: 2013-12-31 21:10


Discussion Board Updates

At a Glance:

Discussion updates include:

  • All posts on one page: All of the posts in a thread are now visible at the same time on one page.
  • Instructor highlighting: Posts made by forum managers and moderators now contain the user’s course role and forum role.
  • Inline replies: When replying to a post, the content editor used to write a response appears on the same page, in the context of the discussion.
  • "Post First" Discussions: When creating a forum, instructors can use the Participants must create a thread in order to view other threads in this forum setting, which will require students to post to a discussion before seeing other students’ posts.

 

Discussion Quick Hit Video (1:19)https://www.youtube.com/watch?v=ObKS6_DB_nI

 

Overview:

The post first setting is available when creating or editing a Discussion Board Forum.  The default setting is "Standard View" but the new post first feature is an available option for viewing threads and replies (see image below). 

Discussion Board Post First Setting

 

Additional Features:

(Blackboard image and details)

(1)    The action bar (Grading, Moderation, Alignments, Subscribe/Unsubscribe, Search, and Refresh buttons) has been relocated to a new layer that appears when the user hovers over the body of the page. This change was made to increase the amount of vertical screen space available for viewing posts.

(2)    Two new functions are now available at the top of the page: Expand All and Collapse All.  These buttons help the user manage the visibility of the posts on the page with a single click.  Note that the existing batch actions are still available as well.

(3)    The number of unread messages is prominently displayed at the top right, along with the total number of posts.  Clicking on this takes the user to a collection (based on current functionality) that only contains the posts marked as unread in the current thread.

(4)    A larger version of the user’s avatar is displayed.

(5)    The user’s course role and forum role are displayed for users whose forum role is either manager or moderator.  If the institution has set up custom roles for instructors or TAs, for example, this information is displayed. This highlight is only available within the discussion board at this time., highlighting of discussion board posts within the Bb Stream will be available in a future Learn release.

(6)    The ability to reply in-line is available to all posts. See below for more information about this new user experience.

(7)    There is a new Marked as Read icon. When this icon is blue, this indicates that the post has not yet been read; conversely, when the icon is white, the post has been read. Posts are marked as read automatically as the user scrolls down the page. Only posts that are viewed on screen and expanded get automatically marked as read, and only after a slight delay (i.e. users will not automatically mark all posts as ‘read’ by quickly scrolling down the page). The user may choose to manually override a post that is marked as read automatically.

(8)    Post dates are now displayed as relative dates.  When the user hovers, a layer appears that provides the absolute date of creation and edit, as well as the number of views.

(9)    The rating displays the average rating for a given post, if the Rate Posts feature is turned on. When the user hovers, this changes to show the rating provided, or to be provided, by the user.

Accessibility: The new experience of reading a thread is simple to consume with screen reader technology. We also removed clutter on the page, so screen reader and keyboard-only users have less to sift through as they navigate the interface.

 

Additional Resource: 


Author: JSPARTZ
Last update: 2013-12-31 23:17


Course Site Date Management

At a Glance:

All items with dates are supported in Date Management. This includes: content (items, files, audio, etc.), assessments (tests, surveys, assignments, etc.), tools (discussions, blogs, journals, announcements, etc.), manual grade columns as well as course and organization tasks.  Instructors can adjust dates by course start date (use this when adjusting for a new term), adjust by number of days, or listing all dates for review. 

Date Management Quick Hit Video (3:45): https://www.youtube.com/watch?v=TF1kRIh8cZc

 

Overview:

Use the Date Management tool to easily adjust all content and tool datea in your course.  Accessed from the Control Panel > Tools area, instructors can choose to adjust dates automatically or individually from one convenient location. 

The first step of date management is to decide if you want the system to automatically adjust the previous or currect course item datea to new dates. 

date management initial screen

(A) Select Use Course Start Date or Adjust by Number of Days to adjust the date accordingly.

(B) You can also review all dates and adjust them later on the Date Management Review page.

Feature layout for Date Management tool

(Thanks to Blackboard for the images and content)

(A) Return to the first page and choose to adjust dates automatically. The first page also shows an inline receipt indicating when Date Management was last run.

(B) Refresh the current page to account for any changes that have been made to the course since date management was last run.

(C) Filter your review by item type (e.g. Assignment, Test, etc.).

(D) Filter your review by date type (e.g. Due Dates).

(E) Select one, multiple, or all items in the list to batch adjust dates. Adjust dates allows users to indicate by how many days the selected item dates should be moved by. A negative number would move the dates back.

(F) Click to sort the list by item name.

(G) Review and adjust the due date for item. Click to sort the list by due date.

(H) Review when items are made available. Click to sort the list by item availability start and end dates.

(I) Review the adaptive release dates for items. Click to sort the list by adaptive release start and end dates.

(J) Navigate between pages. By default, the page shows 25 items.

(K) Click the date or edit icon to edit any of the dates for an item.  

 

Additional Resource:

 

 

 

 

Author: JSPARTZ
Last update: 2014-01-02 23:33


Merge Multiple Sections into a Master Course Site.

 

At a Glance:

Merging multiple sections of a course together allows the instructor to manage course content from a single course site in Blackboard.  The process of merging courses together automatically creates smart views for ease of use with communications and grading within the course.  All Tegrity recordings in the parent (master) course will be available to students in the child course(s).  In addition, any students who are late additions will automatically become available (unlike the previous solution offered). 

 

Please contact the HelpDesk for assistance.  Merging courses requires a Blackboard system administrator to complete the task.  When contacting the HelpDesk, include the course ID (example: 2016W1_ABC101A) of the sections you would like merged together.  Also identify the desired parent section.  If you are not sure what information to provide, please call and a support associate will help gather the required information.  

 

 

 

 

 

 

Author: JSPARTZ
Last update: 2014-12-31 18:04


Getting Started with Blackboard - Instructors

Blackboard is a great resource for instructors to communicate with students and manage course content and assessments. Learn more about getting started with courses in Blackboard by clicking on the links below. 

 

 

 

 

 

 Getting Started with Blackboard:

 

Spice Up the Course:

 

 Starting a new semester, remember to make your course available to students!

 

 

 

Author: ELANGR
Last update: 2016-08-08 22:25


How do I turn on Hoonuit in my Blackboard course?

Hoonuit is a great tool for adding online video training to your Blackboard course.

 

To turn on this feature in your course, click on your "Control Panel" in the lower left of the course page.  Then click on "Customization".

Then, click "Tool Availability". In here, check the box to make the Atomic Learning Mashup tool available in the course content area. 

 

 Learn more about adding Hoonuit videos to your course here: Adding Hoonuit Content

 

 

 

Author:
Last update: 2019-10-29 18:45


How to assign Hoonuit videos in a Blackboard Course

This entry is in revision and can not be displayed.

Author:
Last update: 2019-10-29 18:46


Blackboard Alert: SUPPORTED WEB BROWSERS

This is a notice that Blackboard supports the following web browsing softwares:

  • Windows Edge
  • Safari
  • Chrome for Mac
  • Chrome for Windows
  • Mozilla Firefox

Blackboard has discontinued support of Internet Explorer as of 2018.

If having issues with Blackboard functionality, please use a web browsing software/app other than Internet Explorer(IE) and see if issue persists. If it does, pleae contact the HelpDesk so further assistance may be provided or started.

 

 

 

 

 

Author: BBEHLING
Last update: 2019-08-12 23:00


Information for New Users

What is my username and first time login information?

 

Saint Mary's University of Minnesota (SMUMN) assigns usernames to all of its community members, students, faculty, staff, and administration. The username and associated password is given to new users via email upon employment or admissions confirmation. Users also are assigned a SMUMN ID number at this time. This also acts as your Library card.


 To login to SMUMN-related systems, do the following steps FIRST:

 

1) To login to the appropriate system below visit, https://courses.smumn.edu,

Students click "Student Portal" link in the University Links box.

Employees click "Faculty Portal" link in the University links box. 


2) Enter your username as listed on the Technology page of your acceptance packet.
            Students: Typically first initial, middle initial, up to the first 4 characters of lastname, and year you were accepted to SMU.
            Employees: Typically, first initial and up to first 7 characters of lastname.

3) Enter your password as listed on the Technology page of your acceptance packet or employment verification email.
         Students skip to step 5
         Faculty continue with step 4
  

4) When prompted please answer the Security Profile question.
     
    4a) Once question is completed, click Submit.

5) On the portal home page, click "Change Password".

 

6) Enter your current (old) password. See above #3.

 

7) Create a personal, unique, passcode using the on-screen instructions as a guide. Current requirements: at least 15 characters long and cannot contain your name. Otherwise open for personal preference. Recommendation: use a shortish sentence without spaces as the the passcode.

8) Enter this passcode again.

9) Click "Reset Password".

10) Screen should indicate password change successful or similar message. 

11) Click out of the successful box and you should remain on your portal screen.

12) If finished with your portal needs, click "Logout".

13) Visit, https://courses.smumn.edu, click the appropriate link to login to the desired SMUMN-related online system, with your newly created password. This does not include the Engage application. Engage is not a Saint Mary's controlled application.

 Student assistance Information:

 Winona Campus:

Cardinal Central
1-877-304-4273
cardinalcentral@smumn.edu

Minneapolis (TC) or SGPP Campus:

1-866-437-2788
studentcentral@smumn.edu

SGPP National Online Programs:

Personal Support Center (PSC)
1-877-308-9954
SaintMarysMN@personalsupportcenter.com

 


 

 

 

 

Author: ELANGR
Last update: 2019-02-11 21:28


What is SMUMN's Appropriate Use of Technology Policy?

APPROPRIATE USE OF TECHNOLOGY POLICY

Saint Mary's University of Minnesota recognizes that technology resources can be a means for intellectual, social, cultural growth, but said resources can also be a means for harassment and destructiveness. As a Catholic institution, the university has an obligation to encourage civility and respect in the use of technology resources. Consequently, members of the university community - students, faculty, and staff - are expected to exercise responsibility, operate technology resources ethically, respect the rights and privacy of others, and operate within the bounds of the law and of university policy and standards when using university technology resources.

The use of technology resources at the university is a privilege.

The university reserves the right to restrict the use of its technology resources and limit access to the same when faced with violations of federal or state laws or university policies or standards. The university reserves the right to inspect software, files, and materials stored on or transmitted by university technology resources. The university reserves the right to remove or limit access to material posted on or transmitted by its technology resources. Technology resources include the university's computing facilities, its electronic mail system, its voice mail system, and Internet access.

Responsibilities of Each Technology Resources User
  1. Appropriate Use of Technology Resources
    1. Each user must use technology resources for the purposes for which they are intended. The university maintains technology resources for the purposes of conducting and fostering the instructional, educational, and research activities of the university as well as furthering the business interests of the university. Users will not use technology resources for commercial purposes or unauthorized financial gain. Users will not use technology resources for political purposes.
    2. Each user must use appropriate language when utilizing technology resources. Appropriate language is language that reflects the academic and institutional values of the university. Users will not send harassing, intimidating and/or threatening messages through electronic mail, voice mail or other means.
    3. Each user must use technology resources consistent with local, state, and federal laws. Users must comply with federal copyright law in their use of technology resources. Unless authorized by the software developer, users may not reproduce computer software or its related documentation. Users will only use computer software in accordance with license agreements, whether the software is licensed to the university or to them.
    4. Each user must use technology resources consistent with the limited availability of said resources. Academic use will be the first priority for computing facilities. Users will not initiate or encourage the promulgation of chain letters, unauthorized automated or mass postings, or other types of unauthorized large scale distributions. Users will not use technology resources in a way that is wasteful of any resource, including processor, memory, disk storage or input/output resources.
    5. Each user must respect the physical security of technology resources. Users will not create or release computer viruses or engage in other destructive or potentially destructive programming activities. Users will not disrupt the timeshare functions or network traffic by recklessly or intentionally overloading the system or otherwise deny or restrict the access of others. Users will not modify, alter or otherwise tamper with systems hardware or software unless explicitly authorized to do so. Users will not tamper with terminals, microcomputers, printers or any other associated university-owned equipment. Removal of computer equipment, disks, ribbons, paper or documentation from a computing facility, without authorization, constitutes theft. Users will be prosecuted accordingly.
    6. Users of the university's technology resources assume full responsibility for their experiences. The university cannot and will not protect users against the existence or receipt of material that may be offensive to them except in cases of violation of the law or of university policy or standards, and then only when technically feasible. Individuals using technology resources are warned that they may willingly or unwillingly receive or discover material that they find offensive.
    7. By using the university technology resources, User agrees to indemnify, defend (with counsel acceptable to the university) and hold harmless the university, its trustees, officers and employees against any and all claims for injury to person or damage to property (including claims of employees of User) associated with the User's use of the university's technology resources.
    8. The university requires that users of technology resources demonstrate respect for others, respect for the university, and respect for the values of a Catholic Lasallian university when using technology resources.
  2. Account and System Security
    1. Users of the university's technology resources are responsible for any activity that takes place through their account. Accordingly, each user should:
      1. Choose a secure password.
      2. Not disclose that password to others.
      3. Not share his/her account with anyone, without exception.
      4. Always log out of his/her account.
    2. Users of the university's technology resources are responsible for maintaining a secure system environment. Accordingly, each user must:
      1. Immediately report security concerns to technology staff, an appropriate supervisor or an appropriate administrator.
      2. Not modify or attempt to modify any technology resources equipment or software.
      3. Not crash or attempt to crash technology resources systems.
      4. Not circumvent or attempt to circumvent system security measures or restrictions.
      5. Not access or attempt to access any unauthorized accounts, either internally or externally.
    3. The university reserves the right to monitor the use of all the technology resources it provides or that are used within its jurisdiction or in its name. The university respects the privacy of users; however, users are advised that in an institutional setting, no absolute guarantee of privacy exists.
    4. Technology staff will investigate the inappropriate use of technology resources and will take appropriate action for account and system violations whenever said staff is notified of or observes such inappropriate use.
    5. The university will cooperate with local, state, and federal authorities investigating violations of local, state, or federal law involving technology resources of the university.

    Recourse for Violations by Users

  3. Investigations
    1. Alleged violations of this policy by students on the Winona campus will be investigated by the Office of the Vice President for Student Development or the Office of the Associate Provost, whichever office is most appropriate. Alleged violations of this policy by students on the Twin Cities campus and all other university campuses or delivery sites will be investigated by the dean of the academic area. The technology resources staff will assist in investigations, as appropriate.
    2. Inappropriate use of technology resources by students in the College on the Winona campus will be handled using the same disciplinary judicial process as is used for violations of the Student Handbook. Inappropriate use of technology resources by students of the Twin Cities campus and all other university campuses or delivery sites will be handled using the Grievance Procedure from the most recent Twin Cities Campus Catalog and Student Handbook. The use of technology resources may be suspended during an investigation if technology resources staff reasonably believes that the inappropriate use of technology resources has occurred.
    3. Alleged violations of this policy by employees will be investigated by the employee's supervisor. The supervisor will be assisted in the investigation, as appropriate, by the technology resources staff.
    4. Inappropriate use of technology resources by employees will be handled using the disciplinary process outlined in the Employee Handbook, the Faculty Handbook, or the School of Graduate Studies and School of Special Programs Handbook, as appropriate.
  4. Consequences
    1. If a student violates this policy, he/she may face sanctions up to and including expulsion from the university. A student may lose computing privileges as a sanction for violation of this policy.
    2. If an employee violates this policy, he/she may face sanctions up to and including termination from employment at the university.
    3. The use of technology resources to commit an act of academic dishonesty may subject a student to separate sanctions for academic dishonesty and for violation of this policy.
    4. Students and employees may face civil and criminal consequences, independent of action by the university, if their inappropriate use of technology resources violates local, state, or federal law.

Author:
Last update: 2016-08-05 16:52


What Internet browser or mobile apps work best with SMUMN online applications?

For most applications, any browser will be just fine, however, Chrome and Firefox do tend to be a little bit faster than Internet Explorer or Safari. See below for some specific applications. 

 

Tegrity:

 

Windows/PC: 

Internet Explorer 11 
  • This is the prefered browser for using Tegrity. You will want to make sure IE is up to date. 
Chrome
  •  If using Chrome, go to chrome://plugins and make sure TegRunnerPlugin, Window Media Player, Adobe Flash Player are checked to Always allowed to run.

Edge

  •  This would be on Windows 10 computers and accessed through Blackboard.
MacOS

  • Safari or Chrome should paly Tegrity recording and playback.
 
Mobile
 
iOS and Android (iPhone, iPad, Samsung Galaxy, etc)
For Blackboard or Tegrity, The apps from the Play Store or iTunes work best. 
The Tegrity app does allow recording, but does NOT work with all phones\tablets.
 

Windows 8 / 8.1:

If the address bar (http text box) is at the bottom or the top of the screen will affect application function.

If at the bottom, change to use the desktop version of Internet  Explorer, Firefox or Chrome via the Desktop.

This is because two versions of Internet Explorer exist. One is "touch friendly" and has the address bar at the bottom and is opened from the start screen. This version has glitches with Blackboard and does not work at all with Tegrity.

The "Desktop" Internet Explorer has the address bar at the top and is opened from the desktop icon on the start screen and launched from the IE icon on the lower left of the desktop view. This is the version that works best with Blackboard and Tegrity.
(except edit mode\instructor view, see IE11 notes)
 
Blackboard Tests\Quizzes:
 
A wired network connection MUST be used for taking Blackboard assessments. If you do not have a device with an ethernet port, please use a computer lab if on campus. If not on campus a regular computer or laptop will need to be used. If using a wireless connected Android or iOS device, the app MUST be used (NOT the web browser).

If you, as a student, experience an issue during a test please contact your instructor immediately and take a screen shot of the issue.
 
Astra room scheduling:
In general, Internet Explorer will work the best with Astra. Astra does not support Safari (Mac), but seems to work alright with Chrome and Firefox. Astra does not support iOS\Android.
 
 

Author: BBEHLING
Last update: 2019-02-11 22:06


How to Import/Export Favorites or Bookmarks?

How to Import/Export Bookmarks/Favorites in Browsers

 

Chrome  Bookmmarks


1. Click the Chrome menu on the browser toolbar.

2. Select Bookmarks


3. Select Bookmark Manager


4. Click the Organize menu in the manager. (

(click on the 3 dots in the upper right corner)

5. Select Export Bookmarks.

(create a new folder on your U drive)

6. Double click the new folder to save the file to, name the file, click Save.




Firefox Bookmarks

 

1.   Open Firefox. Click the Bookmarks menu and select the "Show All Bookmarks" option. Click the "Import and Backup" menu at the top of the window that appears, it looks like a star icon.

 

2.  Click the "Export HTML" option. Select and file name for the exported bookmarks. This same bookmarks library window lets you import bookmarks.

 

3.  Click the "Import HTML" option in the Import and Backup menu. Click "Next" or "Continue" depending on your operating system.  Select the file in the window that appears and click "Open."



Internet Explorer Favorites

 

1.  Open Internet Explorer

 

2.  Click File, Import/Export

 

3.  Click Export  to a file, click Next


Internet Explorer Favorites.JPG

 


4.  Click Favorites, click Next

 

Internet Explorer Favorites.JPG



5.  Leave Favorites highlighted, click Next

 

6.  Click the Browse button, to navigate to where the file will be saved.  

 

IE Saved Favorites.JPG


7. Click Export, then Finish.



Author: HJOHNSON
Last update: 2018-02-13 18:19


What can I do to keep my computer and data safe?

In today's world, good digital citizenship means protecting yourself online at work and in your personal life.

Maybe you’ve already experienced your security or privacy being violated or heard the news stories about Target, Home Depot, and JP Morgan Chase being hacked or heard the recent stories of some celebrities having personal photos stolen. For every big news story there are thousands of small stories of people having their online identity stolen, accounts accessed, or malware surreptitiously installed on their computing device. Following are some simple steps to protect yourself from experiencing these unfortunate incidents.

  1. Use long and strong passwords. A strong password uses more characters and a combination of upper and lowercase letters along with numbers and special characters.

  2. Use a unique password for every account. Many times a hacker will crack one password for an individual and then try that password on any other accounts the person has.

  3. Install updates to your computer(s) and mobile devices. Hackers often exploit a vulnerability that could have been eliminated by a software update.

Additional resources:

Author: TPJOHNSO
Last update: 2015-08-13 19:19


What does IT Services Support?

 

Computer Workstation Support Policy

 

Last revision November, 14th 2014

Saint Mary's University of Minnesota (SMUMN) department of Information Technology Services (ITS) HelpDesk provides hardware and software support services for SMUMN-owned Windows and Apple desktop and laptop computers used in both main campuses and affiliated sites and centers, plus limited support for personally owned computers.  Service requests are made by contacting the IT Services HelpDesk or on the web at http://techfaq.smumn.edu/.  Our support technicians provide free help with installations and problem solving for Macintosh or Windows PC desktop and laptop computers, software, and peripherals such as printers and webcams.  Primary coverage goes to the main systems of faculty and staff and the school’s system infrastructure. Secondary coverage extends to other SMUMN-owned computers in labs and classrooms.  Only minimal help related to network connectivity, security, and system crashes is available for personally owned computers.

The remainder of this note describes in detail the specific services that our support technicians will provide, and lists the priority order and expected response time for various classes of problems.

 

 

Covered services for desktop and laptop support

Our technicians will always respond to general questions about university services such as email configurations.  This list describes the types of on-site help they provide for your computer. Please note that items not on this list are generally not covered.

  1. Full support is available for SMUMN-owned computers.  Associated peripherals (printer, webcams, etc.) are also covered.

For any substantial problem, IT Services will simply re-image the PC using the appropriate system image.

 

To get hardware and software support as shown in the list below, your computer must run either the Mac OS X operating system or the Windows operating system. There is no software support for other operating systems such as Linux - only hardware installation and problem diagnosis.

  • Install hardware.
  • Install and configure the operating system, "essential SMUMN software", network software, backup software, basic office applications (for example, browser, and Microsoft Office), and other commonly used applications.
  • Encrypt the computer as required by new university security mandates.
  • Install hardware and software upgrades.
  • Configure network connectivity
  • Secure against viruses, worms, and hackers or recover from a compromise.
  • Debug hardware and operating system problems.
  • Debug problems and provide user consulting for the software categories listed above.
  • Optimize the system (for example, defragment disk).
  • Give advice for hardware/software purchases and improvements to meet needs (for example, printer options).
  1. For personally owned computers and mobile devices of faculty, staff, students, and visitors for related work, limited assistance may be requested when the user is unable to resolve issues after following documented procedures.  You are expected to try to resolve the problem yourself before entering an assistance request.  Help is available for Mac OS X or later and Windows 7 or later in the following categories only:
  • Configure network connectivity
  • Configure security settings and software to protect against viruses, worms, and hacker compromises.
  • Assist with cleanup and recovery from a security compromise.
  • Troubleshoot problems that make the computer unusable, such as frequent crashes and freezes.
  • Install, configure, or upgrade the operating system only as needed to resolve security or system usability issues.

 

Priority order and expected response times for support

For critical issues that effect the student academic experience, immediately call the ITS HelpDesk.

Winona Campus                                     Minneapolis Campus

(800) 635-5987, ask for “HelpDesk”       (866) 437-2788 ext 7800

(507) 457-6987                                      (612) 728-5100 option 4, or ext 7800

 

ITS HelpDesk technicians will try to fix critical problems within 1 business day.  Critical problems may overrule and delay previously scheduled lower priority requests.

 

The technicians are notified when a new request is entered.  If this is an urgent request, be sure to note that in the first sentence of a web-based submission: i.e. (Subject: URGENT: Projector in room 123).

 

For non-critical requests, the technician will attempt to contact you within one business day to schedule a time to help you. Non-critical problems are generally scheduled for the next available time slot, which is generally in a day or two but could be up to one week away during heavy workload periods.

 

New computer or peripheral installations are handled differently.  Installations can be scheduled well in advance to be completed within a few days of expected arrival.

All classroom systems and labs are imaged annually, usually between the end of the Summer and beginning of the Fall semesters when available.

 

The priority order for help requests, from highest to lowest:

  1. Critical problems with a primary computer system or peripheral that prevent or hinder a faculty or staff member from doing his/her normal work; and problems that prevent use of the classrooms for teaching scheduled classes.
  2. Other non-critical problems with the primary workstation computer or peripheral of a faculty or staff member; and non-critical problems in the classrooms, including preparation of the computers for new classes at the beginning of each quarter.
  3. Installation of a new primary computer or peripheral for a faculty or staff member.
  4. Problems with other (non-primary) SMUMN owned computers or peripherals in offices or laboratories, including student offices.
  5. Installation of a new non-primary SMUMN owned computer or peripheral in offices or labs, including staff offices.
  6. Problems affecting a personally owned computer that is used for SMUMN related work. Off-site computers must be brought to the office.

Author: Mike Montgomery
Last update: 2016-02-17 20:53


How to Stay Safe Online

Please help keep our Saint Mary's University Network Safe and Secure by following these principles of internet safety. 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2016-04-01 22:51


Accessing Hoonuit Learning

Atomic Learning Web Site

Hoonuit (Formally Atomic Learning) is a training resource and professional development tool purchased by the university for use in classes, in departments and for individual training. 

 

Hoonuit can be accessed from the University Links on the Blackboard login page, or through this URL: https://www.atomiclearning.com/highed/login/smumn 

 

You will need to log in with your Saint Mary's University username and password (same as the Portal, Blackboard and Gmail). 

 

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2019-10-29 18:48


SMUMN Password Requirements

 

Passwords are the primary form of user authentication used to grant access to Saint Mary's University of Minnesota’s information systems. To ensure that passwords provide as much security as possible, yet are reasonable to utilize, we have created the below password guidelines.

 

  1. Passwords must be at least 15 characters in length. Special characters, numbers and upper/lower case characters are no longer required. Password cannot contain your name.
  2. Passwords, for your respective portal, expire after 365 days.
  3. Passwords cannot be reused.
  4. Passwords are to be used and stored in a secure manner. As such, passwords are not to be written down or stored electronically. Passwords are to be obscured during entry into information system login screens and are to be transmitted in an encrypted format.
  5. Passwords are to be individually owned and kept confidential and are not to be shared under any circumstances.

 

According to the National Institute of Standards and Technology, (NIST) "Length and complexity requirements beyond those recommended here significantly increase the difficulty of memorized secrets and increase user frustration. As a result, users often work around these restrictions in a way that is counterproductive....Therefore, no additional complexity requirements are imposed."

Many sites, such as HowSecureIsMyPassword are available to validate how secure your password is and to show how a longer password is more secure.  Feel free to test it out.

 

For questions regarding your password please contact the IT HelpDesk at 507-457-7800.

 

 

Author: TPJOHNSO
Last update: 2019-02-11 21:57


How do I Submit a Self-Service Ticket?

Self-service tickets are a fast and easy way to file a request or issue.

They save time for both the customer and the IT staff.

You can start a new ticket by clicking on the "Self Service" link in the upper left of the techfaq.

Once the new tab opens, enter your Saint Mary's credentials.

This brings you to your HelpDesk Home page.

To create a new incident, simply click the blue "Report an Issue" button in the upper right.

Then, provide a summary of a few words, and fill in the description of your issue or request.

Click Save incident to submit the ticket.

A HelpDesk TA will file your request appropriately and begin the resolution process.

 

 

 

Author: cxmoor16
Last update: 2019-08-06 21:28


Blackboard Alert: SUPPORTED WEB BROWSERS

This is a notice that Blackboard supports the following web browsing softwares:

  • Windows Edge
  • Safari
  • Chrome for Mac
  • Chrome for Windows
  • Mozilla Firefox

Blackboard has discontinued support of Internet Explorer as of 2018.

If having issues with Blackboard functionality, please use a web browsing software/app other than Internet Explorer(IE) and see if issue persists. If it does, pleae contact the HelpDesk so further assistance may be provided or started.

 

 

 

 

 

Author: BBEHLING
Last update: 2019-08-12 23:00


How do I reset my password for my SMUMN accounts

To reset your portal, blackboard, email, and network account password follow these steps.

 

If you can login to your respective SMUMN portal, login and use the "Change Password" button found within the "Profile". Fill out the subsequent form and click Reset Password.

 Change Password Button

*If you do not see a change password button please change the term to an upcoming term

___________________________________________________________________

If you are NOT able to login, use the "Forgot password" link on the portal login page.  

forgot password button

Enter the requested information

Passcodes must be 15 characters and can be any combination of characters, except first name and/or last name. Short phrases or sentences are usually a good start.

forgot password form

Click Submit.

*If the information provided does not match our records this process will not work. Please contact the helpdesk

 

Once the passcode change is successful, please login to your SMUMN Portal for the passcode to fully take effect.


If you are unable to login or change passcode, please call the HelpDesk.

Winona Campus: 800-635-5987, ext. 7800

Twin Cities Campus: 866-437-2788, ext. 7800


*Users of Engage, this process does not effect your Engage login.
Contact the Personal Support Center for assistance.

Call: 1-833-345-1796

Email: SaintMarysMN@support.edu.help

 

Author: ggrade16
Last update: 2020-08-11 20:13


Student Portal

How to Add/Drop Courses

Adding and Dropping of Courses is available at the beginnging of each new term. Add/Drop dates are determined by the Office of the Registrar. 

 

To Add/Drop courses from your schedule, log in to student.smumn.edu

 

Under the "My Student Portal" tab select "Registration"

regestration button

 

 

Select the term and hit "Confirm"

**Make sure that the correct TERM is selected when you log in. Example: FA20 College = Fall of 2020 on the Winona Campus

 

At the top of this screen you will see your current schedule. To Drop a course, select the checkbox next to the course. To cancle use the button in the upper left.

drop class

 

To ADD a course: Scroll to the bottom then use the search bar to find courses. Click the "Add" button to add the course to your schedule.

add courses

 **Pre-requisites, time conflicts, and course seats are displayed in place of the "Add" button.

 

After "Add" is clicked the course will be put into your registration.

pending course

 

 

**for issues with Pre-Reqs please contact the registrar. 

Under Graduate: 507-457-6655 or 877-304-4273

Graduate: 612-238-4566 or 866-437-2788

 

  

Author: ggrade16
Last update: 2020-08-11 20:15


SGPP Students - Student Portal Overview

This entry is in revision and can not be displayed.

Author: ELANGR
Last update: 2019-08-09 21:52


How do I register for classes?

Students will register for classes online in the Student Portal during specified times determined by the Registrar. Below is a video tutorial on how to register for classes during your assigned time. 

 

Student Portal Access: student.smumn.edu

 

 To view this video in full screen, click here.

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2016-11-09 21:59


Disable Pop-up Blocker for Registration

In order to access the Registration area in the portal, users will need to disable the pop-up blocker in their browser. Users may choose to Allow all Pop-ups or create an exception for the Portal site (preferred). Directions can be found for each browser below. 

 
 
 
 
 
 
 
 
 
 

Author: ELANGR
Last update: 2016-11-14 14:36


How do I access my 1098T information?

1098t tax forms are now available in the Student Portal.

To access, please login to https://student.smumn.edu

Once logged in, find this in the top left side of the window lightly right of the Saint Mary's Logo. Click the drop-down menu labeled "My Student Portal" Then click "My Forms"

 

 

After clicking my forms, it'll bring you to a new page where you need to select, "Include Completed Items"

 

 

After selecting "Include Completed Items," you will be able to find the 1098T form in your list. Click the "IMG" link to view the desired document.  See image below

 

 

This should be printable or downloadable as a pdf file which can be printed for your records.

If you have issues or challenges, prior to contacting Cardinal Central, Student Central or the HelpDesk for assistance please go through the following troubleshooting steps. The support staff will have you do these options anyway so please try them before contacting SMUMN for assistance.

- Try a different web browser, if using Chrome use Edge, Firefox, or Internet Explorer(IE) instead. If on a Mac try Safari. The native browsers to the OS might work better to open the form; IE or Edge for Windows, Safari for Mac.

- In some cases, you may need to go to www.adobe.com, and download and install Acrobat Reader, or download and install the updates to Acrobat Reader if it is already installed on the computer. The link is at the bottom of the www.Adobe.com webpage. 
 
 - If using a phone or tablet you likely need to install a pdf reading software from the app store, again best to get Adobe product.
 
- Users can also try and do this as an option
       Right click the link and choose "Save link as...". then save the pdf to a folder on your  computer.
       Open the file from the saved location using say Word, or other word processing application that might be PDF compatible. This forces the computer to use installed software versus web browser plugins and such that may not be working.
 
- If Acrobat Reader is installed you can launch (start) the program first and then use the open menu to go to where the pdf file is saved to open it. Same process as opening a file from an Office application.
 
Contact information for further assistance:
Cardinal Central, Winona Campus: 800-635-5987 or cardinalcentral@smumn.edu
Student Central, TC (SGPP) Campus: 866-437-2788 or studentcentral@smumn.edu
HelpDesk for non-data or record issues: 800-635-5987 or 866-437-2788 follow prompts.
 
 
 
 
 
 
 
 
 

Author: BBEHLING
Last update: 2020-07-21 23:52


Student Portal Interface Overview

In July 2019 Saint Mary's University updated the interface for the student portal that should provide a mobile friendly environment but keep the funcitonality of the portal itself. All users are on the new version at this time.

 

Click here to view the new video overview of the student portal.

Reminder: student portal page found at https://student.smumn.edu

 

 

 

Author: BBEHLING
Last update: 2020-07-07 17:27


Faculty/Staff Portal

Previous Version - Faculty Online Portal - Overview

This is the 2016 - July 2019 version of the Faculty(employee) Portal. A new overview video is in the works to be posted. Much of the content in this video is valid. The various screens are accessed from a different place on the faculty.smumn.edu. The "home" screen menu is across the top versus being on the left side. The most noticeable change is accessing your profile which is now in the upper right corner instead of the upper left.

The Faculty Online Portal is used by university faculty to view course lists, schedules, student information and advisor functions. Please view the video below for an overview of the site functionality. 

 

**We recommend viewing this video in HD. Click on the settings gear in the video viewer to change the viewing quality. 

 

If you need to see the video in full screen, click here

 

 

 

 

 

Author: ELANGR
Last update: 2019-08-07 21:46


Disable Pop-up Blocker for Registration

In order to access the Registration area in the portal, users will need to disable the pop-up blocker in their browser. Users may choose to Allow all Pop-ups or create an exception for the Portal site (preferred). Directions can be found for each browser below. 

 
 
 
 
 
 
 
 
 
 

Author: ELANGR
Last update: 2016-11-14 14:36


Entering Grades in the Faculty Portal

The following are instructions for entering Mid-Term and Final grades into the SMUMN Faculty Portal. 

 

1.  Log into the Faculty Portal (faculty.smumn.edu)

 

2.  Make sure you have the correct term selected. The selected term can be found in the upper right corner of the Home screen under "Profile". 

 

 

 Portal Profile Menu

 

 

3.  Click Grade Entry under the Course Management Menu at the top. 

Grade Entry

 

 Screens from here should have similar content as images below. Layout may differ.

4.  Click on the Course ID for the course you want to enter grades for

Course List

If you do not see course information at this point, please contact the Registrar's office on the respective campus for further assistance.

TC Campus: 866-437-2788         Winona Campus: 800-635-5987 

 5.  Under "Submit Grades", click "Direct Grade Submit".

NOTE: if you do not see this wording, please contact the HelpDesk as a box in your data record controling access to this is likely unchecked and needs to be.  

Course gradebook, submit grades, direct grade submit

 

6.  Choose the grading option (Midterm or Final)

 

Grade Type - Midterm or Final

 7.  Enter the appropriate grade for each student in either the Midterm Grade column or the Final Grade column, depending on which one you are submitting. 

Please note that the only acceptable grades you may enter are A, AB, B, BC, C, CD, D, F, I, or if your class P/NC, you may enter either P or NC

While not required, for Final Grades, if you submit an F grade, you should enter the Last Day of Attendance.

 

Letter grade selection       grade selection final grade

Please note that if students are missing, especially those with names at the end of the alphabet, they may be listed on page 2 of the roster.  Please check the top of the roster for additional pages to go to.

8.  Upon entering grades for ALL students, click on the Submit Grades button found on the bottom of the page.

 

 

 

 

 

  

Author: ELANGR
Last update: 2019-08-07 22:10


Greenshades My Payroll-First Time Access

My Payroll

  1. Login to the Faculty Portal at faculty.smumn.edu using the same login and password that you log into your computer with.

Faculty and Staff Payroll Image

2.  Click Accept to the FERPA agreement. This will pop up every time you login.

Ferpa3. On the left hand side, click My Payroll.

MyPayroll Link

4.  The GreenEmployee.com Welcome Wizard will open up. Verify your Saint Mary’s email address is correct in the first box.  If you want your payroll information to go to a different email than your Saint Mary’s email, enter your email address in the second box; otherwise leave it as your Saint Mary’s email.  Choose when you want to receive email notifications by placing check marks by the options you want to select and click Next.  Options can be changed later if needed.

Payroll Wizard15.  Enter the verification code into #2.   Choose how you want to receive your W-2 and 1095-C documents and Click Next.

Payroll Wizard2

6.  Verify your Address information and Click Next.

Payroll Verify Address

7.  Choose the address that best fits you by clicking Continue As Submitted or Use Suggested Address

PayrollVerifyAddress2

8.  You have now completed the First Time Wizard and you are now in the application where you can see your Paystub.

Payroll Paystub

Author: TPJOHNSO
Last update: 2017-02-02 17:13


How do I enter time into Greenshades?

How to Enter Time


1.  Login to the Faculty portal.  faculty.smumn.edu
2.  Click on My Payroll on the left hand side
MyPayroll Link
3.  Click Timesheet

Timesheet
4.  Click Add Entry

Add Entry

 


5.  Choose the appropriate Code and enter your Start and End Dates and Times. Click Save. **Note: Report hours worked, vacation, and sick time. You will need to account for the lunch hour (ie. record 8am-12pm, and 12:30pm-4:30pm).

Code Entry

 

6.  Once you have entered all of your time, click Sign and Submit Timesheet at the bottom.

Sign and Submit

Author: TPJOHNSO
Last update: 2017-02-03 15:32


How do I approve Timecards in Greenshades?


1.  Login to the Faculty portal.  faculty.smumn.edu
2.  Click on My Payroll on the left hand side


MyPayroll Link

 

3.  Click Employee ManagementApprove Time

4.  You will see your employees listed on the screen. Click on Timesheets on the left.

Timesheet

5.  Click Timesheet Review Center

Timesheet Review Center

 

 6.  You can Approve All by clicking on the Approve All button or you can approve individually by clicking View to the left of the employees name.  Approve All

 

7.  If you are approving individually, scroll to the bottom of the screen after reviewing the hours and click Approve or Deny. Repeat for each staff member.

Approve Or Deny

Author: TPJOHNSO
Last update: 2017-02-03 16:13


Logging sick and vacation time in Greenshades

 

1.  Login to the Faculty portal.  faculty.smumn.edu
2.  Click on My Payroll on the left hand side

MyPayroll Link

3.  Click on Time OffTimeOff1

4.  "Current Balances" shows your balance of Sick and Vacation time.

5.  Click on the "+New Request" blue button to enter in your request for vacation time and to enter in your sick time. 

TimeOff2 Request

6.  "Start Date" - Enter the start date of your request

     "End Date" - Enter in the end date of your request

     "Total Hours" - Enter in the total hours being used for vacation or sick time

     "Start Time" - Enter the start time of your vacation or sick request (Note-if you are off multiple days, this does not appear)

     "Time Off Type" - Choose "Sick Leave" OR "Vacation Leave"

     "Your comments" - Free text field

     Click on the blue "Save" button

Time Off Request 3

 

7.  You can change your request up until your manager's approval by clicking on the "View" button

TimeOff2 DeleteRequest

and Click Delete

TimeOff5 DeleteRequest

8.  Your request of sick and vacation time will show under "Upcoming Usage" until it is approved AND until that pay period is opened. For hourly employees, your requested time off will auto-populate onto your timesheet. For salaried employees, it will automatically apply to your leave time.

You will receive an email from your manager (or approver) once the request is approved or denied.

TimeOff6

 

Author: TPJOHNSO
Last update: 2017-02-16 15:51


Degree Audit access for Advisees...

From Academic Affairs,

 
What to do:
  • Login to the Faculty Portal, faculty.smumn.edu
  • Once on the home page, Click "My Students"
    • You will see a list of all of your current advisees. 
  • Select a student.
    You will see a list below the title Student Actions.
  • Click "Transcript"
    • This is the student's transcript with all of the courses attempted or completed by semester. If the student is a transfer, his or her courses from the previous institutions will be at the top. Keep this screen open (or print it old school) as you will need this going through the audit.
  • Go back to Student Actions
  • Click "Audit"
    The audit tells you what has been taken to fulfill requirements and what remains.
 
How the audit works:
The audit gives the student's requirements - say Cultural Traditions and all of the courses he or she could take if that requirement remains unfulfilled, or the course that did fulfill it if the requirement is complete. The courses listed are all of the courses that could possibly fulfill, not just the ones offered in fall of 2017. However, there are some errors. Some courses did not convert accurately and with transfer students, some of the transfer courses did not get recorded in the proper areas.
 

 

Potential issues and data snags with the new ERP database (CAMS) system

The first time through, it may be somewhat labor intensive to ensure that all of the information in the audit is correct.

If you find an error - Please write to Chris Verch. You are asked to write one, comprehensive email* to him for all of your students about what needs adjustment or correction. 

*You can use the draft feature built into Google email to save each student's issue or need and then add each subsequent student after/during each advising session. 

If you have questions on degree requirements, please refer to the College Catalog. This is the guiding document for all requirement questions.

 

If we can be of assistance, please don't hesitate to contact the Academic Affairs office.

 

 

 

Author: BBEHLING
Last update: 2017-03-17 21:41


How do I change my Contact information in the Employee Portal?

Your contact information in the  Faculty and Staff Portal now is pulled from the Greenshades payroll software . 

To update your contact information in the Faculty/Employee portal...

Log in to the Faculty and Staff Portal
Click "My Payroll"
Click "HR Profile" from the red bar at the top of the screen.
Click "Address" in the left menu
Verify your Phone 1 and your Email
If you need to change anything, please click Edit,
typed in your new information
click Submit.

If it looks correct, no action is required.
Please note: this is to contact you regarding SMUMN items such as closings or other campus wide contacts or emergencies. This is not to contact another party about an emergency for you.

We appreciate you taking a few minutes to ensure we can reach you in case of a campus emergency.

 

 

 

Author: BBEHLING
Last update: 2018-02-21 21:49


New Faculty/Employee Portal - Overview

This is a video overview of the updated Faculty/Employee Portal. To access the Faculty portal visit https://faculty.smumn.edu

 

To play video click here.

 

Author: BBEHLING
Last update: 2019-08-08 16:35


Facilities & Equipment » Winona Campus

Winona Campus Technology Classrooms

Author: sbearbow
Last update: 2017-02-22 22:49


Elmo iris adjustment

This entry is in revision and can not be displayed.

Author: DCISEWSK
Last update: 2012-02-01 18:44


Equipment Available for Check Out

The Winona Campus HelpDesk has a number of technology items available for check out for SMUMN students and employees. Click on the categories below to learn more about the equipment we have available. To check out an item, please contact the HelpDesk. 

 

Cameras & Tripods

Laptops & Hardrives

Microphones & Speakers

Projection & Mobile Media Carts

Miscellaneous

 

 

 

 

 

 

 

 

 

 

 

 

Cameras & Tripods

 

Pocket Video Cameras (qty 7)

Specs: 

  • Pocket-sized camcorder; Flat back panel with touch-sensitive buttons; 1.5-inch color LCD screen
  • 2 GB of on-board flash memory--records up to 60 minutes of video; 2x digital zoom
  • Internal Lithium-ion battery recharges when built-in USB arm is connected to a computer
  • Connects to TV for instant viewing
  • Built-in software lets you easily edit video files and upload them to video sharing sites

 

 

 

 Video Camcorder - Panasonic (qty 1)

Specs:Panasonic HC-V250 Full HD Camcorder (Red)

 

  • Capture up to Full HD 1920 x 1080 Video
  • Backside Illuminated Image Sensor
  • Built-In Wi-Fi
  • One-Touch NFC Connectivity
  • 50x Optical Zoom
  • 90x Intelligent Zoom
  • Power O.I.S. (Optical Image Stabilizer)
  • High-Sensitivity Stabilizing Gyro Sensor
  • Built-In Creative Control Modes

 

 

Microsoft Webcams LifeCAM HD3000

Specs:

  • True 720p HD video - Post true HD video to online video sites.
  • 16:9 widescreen - For cinematic video recording.
  • TrueColor Technology - Automatically delivers bright and colorful video, in virtually all lighting conditions.
  • Universal attachment base - Work on your desktop, laptop, or notebook.

 

 

 

Tripods

Universal Tripods will work with any camera. 

 

Document Cameras (3)Elmo EV-400AF Visual Presenter

Elmo and Samsung Document Cameras 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Laptops & Hardrives 

 

 

 

HP 8440 Laptops (2) 

Specs:

  • Windows 7 Professional (64-Bit)
  • 14-inch HD LED-Backlit Display (1366x768)

 

 

 

 

 

HP 2740 Laptop (1) 

Specs:

 

  • Windows 7
  • Digital Eraser Pen with tether and clip
  • Multi-touch with support for screen gestures
  • SD Card Reader

 

 

 

External Hardrives (4)

Formatted for PC or MAC

 

External Hardrives (set of 15)

For LAN Events

 

 

 

 

 

 

 

 

 

Microphones & Speakers

 

 

Cordless & Lapel Microphones 

For use in Salvi Lecture Hall or the Common Room

 

 

USB Microphones (3)

For use with a Laptop or Desktop Computer 

 

 

 

Speaker Phone

For use with conference calls. 

 

 

 

 

 

 

 

 

Projection & Mobile Media

 

 

Laptop/Projector Carts (2) 

Includes:

  • PC Laptop
  • Speaker
  • Projector
  • DVD/VCR Player
  • All necessary cabling

 

 

 

Projector Cart (No Laptop)

Includes:

  • Speaker
  • Projector
  • DVD/VCR Player
  • Connections for personal device (VGA)

 

Portable LCD Projectors (2) 

  • Rolling case
  • VGA Cable

 

Portable LED Casio Projectors (2) 

  • Small Size
  • Easy to carry case
  • VGA Cable

 

Portable Projection Screens (3)

  • Two sizes
  • Widescreen
  • Easy to use pull up design

 

Portable Flat Screen TV Display Carts (2)

  • Large Flat Panel Display
  • HDMI & VGA Connections
  • DVD Player
  • Speakers

 

 

 

 

 

 

 

 

Miscellaneous Tech Items

 

Turning Point Personal Response System

Classroom Set Response System

 

iPad VGA Adapters

 

Garmin GPS Device

 

Samsung DVD Writer (USB) 

 

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2015-10-23 19:07


Facilities & Equipment » Twin Cities Campus

How do I reset my personally owned SGPP online Program Ipad?

Students, alumni, of the National SGPP Online programs have the option to purchase the iPad used during the course of studies.

Once you purchase the iPad and the leasing company contacts SMUMN of the change, your iPad is now fully yours as a personal device. SMUMN no longer has the ability to support the device as it is no longer under SMUMN device management processes.

Pleae note: that you should have the device sync with your itunes account and if there are issues to contact Apple support for assistance.

The primary topic of support with these devices is the passcode. Passcodes if forgotten are subject to the device needing a factory reset.

Here are links and information for this process.

Restore device instructions: https://support.apple.com/en-us/HT201252
 
You can also call AppleCare for Education. The number is 1-800-800-2775 extension 3.  A call representative will step you through the process of resetting the iPad to factory defaults and setup the device again.  It is important to note that if a reset is necessary, all data on the device will be wiped, this includes documents, pictures, and additional apps beyond the initial setup.

Author: BBEHLING
Last update: 2018-01-12 20:51


Blackboard

Blackboard Mobile Apps

Blackboard Learn Mobile App

The Blackboard Learn app is primarily focused on student use, providing students and educators access to their courses, content and organizations.

Application and Features Summary:

  •  Mobile Tests
  •  Push Notifications
  •  Announcements
  •  Grades
  •  Discussions
  •  Content
  •  Blogs
  •  Journals

 

Tips for Faculty:

 Blackboard Grader

This is an iPad only app, which allows faculty to easily grade assignments, discussion board and other content within Blackboard courses.

 

Can't log in?

If you are unable to log in to these apps, it may mean that you need to first sign into courses.smumn.edu and then open the app and try logging in again.

 

 

Author: JSPARTZ
Last update: 2018-05-08 18:25


Blackboard Enhancements 2015

The January 2015 Blackboard system update has brought a number of faculty friendly enhancements that will strengthen the purpose and use of technology in your courses and organizations.  Below you will find a list of links to help explore the new features and funtionality.  Please contact an instructional technology representative if you have questions or are interested in an overview workshop of Blackboard. 

 

 

Course Merge

Merging separate course sections into a common course provides ease of management for faculty.  New processes have been implemented providing fewer technical challenges during the semester. 

 

Please contact the HelpDesk to request merging courses as it now requires a Blackboard system administrator to complete the task.  When contacting the HelpDesk, include the course ID (example: 2016W1_ABC101A) of the sections you would like merged together.  Also identify the desired parent section.  If you are not sure what information to provide, please call x7800 and a support associate will help to gather the required information.  

 

Date Management

In this Quick Hit Video, see the new Date Management tool in Blackboard Learn that allows instructors to have the system automatically "shift" content and tool dates in a course in a highly efficient way.

 

The Date Management tool allows faculty to have the system automatically "shift" content and tool dates in a course after performing a course copy. After the faculty member specifies a start date for the new course, Blackboard will automatically adjust due dates, availability dates, and adaptive release dates, to the new semester and follow the same pattern as used in the previous course. This greatly streamlines the process of moving courses from semester to semester or year to year.

 

Blackboard will send faculty an email when the process is finished. After the shift, faculty can see all of the dates in one place to validate and tweak dates. Changes can be made to individual items or several dates can be changed at the same time.

 

Student Preview

A commonly requested enhancement! Faculty will be able to interact with the course as if you were a student, including taking quizzes/tests, submitting assignments, posting to discussions, etc. Watch this Quick Hit Video introduction.  

Icon to enter student preview

 

More information and details on managing the student preview account can be found on this Blackboard resource page

 

Integrated SafeAssign 
SafeAssign will be integrated with the Assignment creation and grading workflow, allowing you to use embedded feedback tools and rubrics. Watch this Quick Hit Video introduction.

Assessments to Assignment for access

 

SafeAssign is a tool used to prevent plagiarism and to create opportunities to help students identify how to properly attribute sources rather than paraphrase. SafeAssign is effective as both a deterrent and an educational tool.  https://help.blackboard.com/en-us/Learn/9.1_SP_10_and_SP_11/Student/060_Tests_and_Assignments/About_SafeAssign

 

SafeAssign compares submitted assignments against a set of sources to identify areas of overlap between the submitted assignment and existing works.  Using SafeAssign with Assignments: https://help.blackboard.com/en-us/Learn/9.1_2014_04/Instructor/100_Assignments/025_Use_SafeAssign

 

SafeAssign produces an originality report for each submission which are color coded and available to the instructor and the student:  https://help.blackboard.com/en-us/Learn/Building_Blocks/SafeAssign/Student/SafeAssign_Originality_Reports

 

Students can access and view a SafeAssign report by following the steps identified in here:  https://help.blackboard.com/en-us/Learn/Building_Blocks/SafeAssign/Student/Access_SafeAssign_Student_April_2014_and_Beyond

 

 

Inline Grading View - Enhancements

There are two updates to the Inline Grading view. For Assignments, a new full screen view minimizes the side bar to make it easier to focus on commenting and annotating. Second, the side bar design that is already available for Assignments is now available for Blogs, Journals, Wikis, and Discussion Boards, which creates a more consistent and user-friendly grading experience.

 

Grading Improvements

  • Blackboard redesigned the My Grades page so students can sort and display their grades by what has been graded, what is upcoming, and what has been submitted, but is not yet graded.
  • When you create an assessment or assignment with multiple attempts, they can now specify how Blackboard should calculate the grades (e.g., use the last graded attempt, use the highest grade, average all attempts, etc.). Previously, you would have to edit the grade center column after creating the activity.
  • You can manually override the total points possible for a test while maintaining the integrity of the scoring.
  • Grading Schemas can now have values greater than 100%
  • Blackboard will also offer a mobile grading app, BbGrader, for iPad (iOS 7, iOS 8). Learn more by watching the introductory webinar.

 

Anonymous & Delegated Grading
Faculty may want to add another layer of fairness and impartiality to your grading, you can use the anonymous grading feature. Using grades and feedback from more than one grader via delegated grading helps to promote reliability and remove bias. These tools can be used together or separately. Watch this Bb video tutorial.

 

Test Access Log

A source of frustration for students, instructors, and test proctors is the inability to confirm whether students began a test or ran into problems during a test. Teachers and proctors have no way to verify student activity or lack of activity during a test. Students have no way to prove that they did begin a test and when. If students reported problems occurring during a test, they were either given the benefit of the doubt and the test was reset, or they were penalized for circumstances beyond their control. 

 

This video demonstrates the recent update which addresses this issue by providing information about student interactions with a test attempt. Instructors and other users who are granted permission can view the Access Log for a test from the Attempts page of the test.  Click on the following link for more information:  https://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Instructor/000_Product_Updates/SP13_New_Features/Test_Access_Log

 

 

Achievements for Competency Based Learning

You can use the achievements tool to create opportunities for students to earn recognition in the form of badges or certificates for certain work and other competency based learning. Watch this Quick Hit Video introduction. 

Tools to Achievements for access

 

The Achievements tool makes it possible to add excitement and recognition to courses by offering badges and certificates for course progress. This new tool allows faculty and instructors to designate criteria for issuing rewards to students in the form of both Badges and Certificates. Students can see which rewards they have earned and what is required of students to receive additional rewards.  Gamification, certificates, and general achievements are a few of the potential uses of this tool.  

Description Overview Image

 

Furthermore, students have the option to publish badges to the Mozilla Open Backpack, which lets them display and promote their learning outside of Blackboard. Faculty can easily see which students have reached learning milestones.

 

Did you know these tools are available?

 

Enhanced Cloud Profile

Quick Hit Video https://www.youtube.com/watch?v=a3BbmX-idsM

Blackboard understands the value of portfolios and is highlighting the new enhanced cloud profile for Blackboard Learn. This profile process provides students with their first professional profile, helping them demonstrate skills and competencies they have developed through their educational journey in a visual and uniquely compelling way. 

 

Retention Center
Discover which students in your course are at risk. Based on preconfigured rules and rules you create, students’ engagement and participation are visually displayed in the Retention Center, quickly alerting you to potential risk. You can communicate with struggling students and help them take immediate action for improvement. Watch this Quick Hit Video introduction.

 

Group Management
This update to Groups simplifies the process of creating and managing groups. Manage all course groups at once from the "All Groups" page, including deleting multiple groups at once, creating Grade Center Smart Views, and enabling or disabling Group Tools. Plus, on the Users page, group membership is now listed for each student.

 

Easily see which students are in which groups, including which students are not in any groups. Choose and manage membership for group sets, and create Grade Center smart views for one or more groups on the All Groups page. Watch this Quick Hit Video introduction.

 

 

Did you know about the available Blackboard apps?

 

Blackboard Mobile Learn

 

Bb Grader

 

 

Author: JSPARTZ
Last update: 2015-08-27 20:41


Getting Started with Blackboard - Instructors

Blackboard is a great resource for instructors to communicate with students and manage course content and assessments. Learn more about getting started with courses in Blackboard by clicking on the links below. 

 

 

 

 

 

 Getting Started with Blackboard:

 

Spice Up the Course:

 

 Starting a new semester, remember to make your course available to students!

 

 

 

Author: ELANGR
Last update: 2016-08-08 22:25


Getting Started with Blackboard - Students

Author: ELANGR
Last update: 2019-07-03 20:40


How do I turn on Hoonuit in my Blackboard course?

Hoonuit is a great tool for adding online video training to your Blackboard course.

 

To turn on this feature in your course, click on your "Control Panel" in the lower left of the course page.  Then click on "Customization".

Then, click "Tool Availability". In here, check the box to make the Atomic Learning Mashup tool available in the course content area. 

 

 Learn more about adding Hoonuit videos to your course here: Adding Hoonuit Content

 

 

 

Author:
Last update: 2019-10-29 18:45


How to assign Hoonuit videos in a Blackboard Course

This entry is in revision and can not be displayed.

Author:
Last update: 2019-10-29 18:46


Blackboard Alert: SUPPORTED WEB BROWSERS

This is a notice that Blackboard supports the following web browsing softwares:

  • Windows Edge
  • Safari
  • Chrome for Mac
  • Chrome for Windows
  • Mozilla Firefox

Blackboard has discontinued support of Internet Explorer as of 2018.

If having issues with Blackboard functionality, please use a web browsing software/app other than Internet Explorer(IE) and see if issue persists. If it does, pleae contact the HelpDesk so further assistance may be provided or started.

 

 

 

 

 

Author: BBEHLING
Last update: 2019-08-12 23:00


Network Folders & Resources » Software

How to install software on a University PC - Faculty/Staff

For faculty, staff and administration at Saint Mary's University, we have many programs available for installation on your office computer which you do not need administrator privileges to install. Please follow the directions below to install the software. 

 

**Please note, if the software you are looking for is not available in this list, you can request it from the HelpDesk. If it is a piece of software which you think would be useful for other staff members and should be included in the Software Center, please fill out this Software Center Request Form

 

Installing Programs from the Software Center in Windows 10

 

1. Open the Start Menu, and then click "All Apps"

 

 

2. Scroll down to "Microsoft Endpoint Manager" and then open "Software Center"

 

 

3.In the Software Center you can see a collection of applications that are available for installation on your PC. Select the application(s) you wish to install and click "Install"

 

 

4. To see the status of the installation, click "Installation Status" on the left side of the screen. Here you will be able to see the status of any and all software installations from the network. 

 

 

5. Please note that the program you are installing will pop up and ask you to click through a series of installation steps. Please click "Install".

 

 

 

 

 

 

 

 

 

4. The program will be installed in the background while you continue your work.  You will not see any progress for most programs. Most programs install in 5-30 minutes.

Author: Emily Langr
Last update: 2020-06-25 01:56


Does SMUMN provide online meeting software?

Google Apps for Education provides a free video call service called Google Meets that works well for up to 25 people.

You can use Google Meets to video chat, meetings, or for internet voice calls as well as convenient and easy to use screen sharing. Learn more here: Google Meets.

To access the Meets software login to your SMUMN Google email

Click the square of squares in the upper right corner

Click Meets might have to scroll slightly.

 

We also have Zoom available for SMUMN employees. See this article for details.

 

 

 

 

Author: BBEHLING
Last update: 2019-04-29 22:27


How to Import/Export Favorites or Bookmarks?

How to Import/Export Bookmarks/Favorites in Browsers

 

Chrome  Bookmmarks


1. Click the Chrome menu on the browser toolbar.

2. Select Bookmarks


3. Select Bookmark Manager


4. Click the Organize menu in the manager. (

(click on the 3 dots in the upper right corner)

5. Select Export Bookmarks.

(create a new folder on your U drive)

6. Double click the new folder to save the file to, name the file, click Save.




Firefox Bookmarks

 

1.   Open Firefox. Click the Bookmarks menu and select the "Show All Bookmarks" option. Click the "Import and Backup" menu at the top of the window that appears, it looks like a star icon.

 

2.  Click the "Export HTML" option. Select and file name for the exported bookmarks. This same bookmarks library window lets you import bookmarks.

 

3.  Click the "Import HTML" option in the Import and Backup menu. Click "Next" or "Continue" depending on your operating system.  Select the file in the window that appears and click "Open."



Internet Explorer Favorites

 

1.  Open Internet Explorer

 

2.  Click File, Import/Export

 

3.  Click Export  to a file, click Next


Internet Explorer Favorites.JPG

 


4.  Click Favorites, click Next

 

Internet Explorer Favorites.JPG



5.  Leave Favorites highlighted, click Next

 

6.  Click the Browse button, to navigate to where the file will be saved.  

 

IE Saved Favorites.JPG


7. Click Export, then Finish.



Author: HJOHNSON
Last update: 2018-02-13 18:19


Who do I contact for assistance with my eFolio?

Contact Number E-Mail Website
1-800-456-8519 efolio@custhelp.com http://www.efoliominnesota.com/
     
Support Hours    
M-F Weekends Holidays
7:00AM - 9:00PM 10:00AM - 3:30PM Closed
     
     

Author: MMONTGOM
Last update: 2014-10-14 21:28


How do I open Vectorworks?

Vectorworks is available in SJ233C and the Page Theater Production Office.  

 

The first time you open it, you will need to fill in this screen to match the below settings.  The server should be hermia.smumn.edu and the port should be 5053.  Check the box next to Don't show at startup. Click Login

connection screen

 

You will have to do this one time at each device that you use. 

 

Next you will see a Firewall message "Do you want the application  "CineRender.app" to accept incoming network connections?"  Click Allow. This will popup every time you open Vectorworks.

 

The vendor has been contacted about both issues and tickets have been logged.

 

Author: TPJOHNSO
Last update: 2014-10-20 16:24


Microsoft Office 365 Free for Faculty, Staff & Students

We are happy to announce that Saint Mary's University is now able to offer Microsoft Office FREE for current SMUMN Faculty, Staff Students. Please follow the directions below to install Office (PC or Mac) for free. 

 

  1. Go to http://portal.office.com

  2. Log in using your SMUMN email address and Student/Faculty Portal password.

Office 365 log in

 

 

   3. After logging in, click on "Install Office".

Install Office

 

  4. Select "Office 365 apps". The installer will be downloaded.

Office 365 Apps

 

  5. When the download completes, follow the onscreen instructions to use the installer. Don't forget to activate Office using the same credentials you used to log in to portal.office.com.

 

Windows:

Windows Install

 

Mac:

Mac Instructions

 

***Please note that SMUMN does not, at this time, support the use of Microsoft's One Drive. If you would like to store your files in the cloud and access them from multiple devices, we recommend using Google Drive's desktop application. Click here to learn more about using Google Drive with Microsoft Office files: Using Drive instead of a VPN/Network Drive (U:)

Author: ELANGR
Last update: 2020-07-24 23:06


Supported Software (List)

The IT Department officially supports the following list of software. This list is not conclusive. Please contact the HelpDesk if you have any questions. Thank you!

 

 

Author: ELANGR
Last update: 2015-11-06 18:53


Connecting to RemoteApps

RemoteApps are applications which can be run on nearly any device, including iOS, Android, Mac OSX and Windows.

At this time, CAMS Enterprise, RaisersEdge and Call Logging are accessible to certain users.

If you are an employee, to access these from off campus you must use a VPN connection. See these directions: Setting Up a VPN

 

Select a device type to get started:

SMUMN-owned device running Windows

Personal device running Windows

Android, iOS (iPad/iPhone) or Windows Phone

Macintosh OSX PC

 

 

 

Connecting on a SMUMN-owned Windows Device:

 

*If you are using Windows 8 or newer, you can simply go to the start menu, find "Work Resources" and any RemoteApps will be ready to use!

 

Windows 7:

1. Click on the start button, and type in RemoteApp. Then select RemoteApp and Desktop Connections.

2. Select "Set up a new connection with RemoteApp and Desktop Connections"

3. Type in (or copy and paste) https://rds-main.smumn.edu/rdweb/feed/webfeed.aspx into the address section.

 

If you are prompted for a username and password, you MUST enter smumn\ in front of your user name, i.e. smumn\jdoe, then press OK.

Then press next twice and finish.

 

 

4. Press the Start button again, and select "All Programs" or "All Apps" depending on your computer. You will see a new folder named "RemoteApps and Connections", and within "Work Resources" any RemoteApps you have access to will appear.

 

 

Connecting from a device running Android, iOS or Windows Phone/Tablet

 

 

(Note: the directions below may differ slightly from what you may see on your device)

 

1. Use the links below to download and install the app:

Android (tablet or smartphone)

iOS (iPad or iPhone)

Windows Phone

2. Open the App on your device. Press the + sign in the upper corner, and select "Remote Resource Feed"

2.Enter this URL: https://rds-main.smumn.edu

Then press Choose user account, and select Add user account.

 

 

3. Enter your SMUMN username and password. You MUST have SMUMN\ in front of your user name as shown below. Press Save.

4. Go to the APPS tab, any programs you have access to will now appear and can be opened.

 

 Connecting from a personal computer running Windows

 

 

 

*If you are using Windows 7, you must install these updates first:

https://support.microsoft.com/en-us/kb/2830477

 

1. Using Internet Explorer, visit the URL https://rds-main.smumn.edu

*This works in other browsers, but requires additional steps to access RemoteApps.

 

2. If you get a message at the bottom of the screen as shown, select Allow.

3. Sign into the web page using SMUMN\ your username as shown on the page. i.e. smumn\jdoe

 

4. Select the application you would like to open. This may download a file to your computer which you can use to launch the remote application.  

You may copy this file from your download folder to your desktop to make it easy to find in the future.

 

5. Open the file which you downloaded.  If you are prompted for a user name and password, you MUST use SMUMN\ in front of your username, i.e. smumn\jdoe

 

 

 Connecting from MAC OSX

 

*Note: Some RemoteApps require the use of right click which may not be enabled on your MAC computer.  It is recommended to enable this before using RemoteApps.

 

1. Click here to install the Remote Desktop App from iTunes. Follow the directions to download and install the App.

 

2. Go to Applications, and then select Microsoft Remote Desktop.

 

3. Select Remote Resources.

 

4. For URL, enter https://rds-main.smumn.edu

    Enter SMUMN\yourusername for user name, i.e. smumn\jdoe, and then enter your password.

    Press Refresh, and then close the Remote Resources Window.

5. Your applications should now appear on the screen. RemoteApps can be launched in the future by opening the Microsoft Remote Desktop app from applications.

 

**To view a RemoteApp after minimizing it,  you must select the highlighted icon at the top of your screen and then the application to view.

 

 

 

 

Author: RNBALL06
Last update: 2015-12-16 00:44


What is SMUMN online meeting software or resource?

Saint Mary's purchased Zoom online meeting/conferencing software for use by SMUMN employees. For more information visit: https://zoom.us
Definition of terms is at the bottom of this article.
 
Please review the various usage and support documentation provided by Zoom prior to using the software.
 
 
If you wish to have a SMUMN Zoom account, please submit a request through this form which will be routed to the IT HelpDesk. This needs to be requested at least 5 business days prior to first use.
Once your request has been processed and the Zoom account created by HelpDesk or IT staff, you will receive an email from Zoom to finish the setup process. You should also receive a ticket closed email with details.
 
CRITICAL INFORMATION:
After you finish setting up the account, it is a "Basic" account. 
"Basic" level allows unlimited point to point (2 connections (host and attendee))  "conferencing". If meeting is slated to be less than 40 minutes, a "Basic" account can be used for 3 or more connections.
However, if connecting 3 or more (host + attendees), and the meeting is expected to be longer than 40 minutes; you will need the host account to be changed to "licensed" level. 
**You will need to request the host account to be changed to  "licensed" level by HelpDesk or IT staff. This needs to be requested at least three business days prior to the meeting time. This is to allow proper setup by staff  and time for you to officially setup the meeting and notify attendees.
If HelpDesk/IT changed your account from Basic to licensed, when your meeting has finished, please contact the HelpDesk to have your Zoom reverted back to the Basic level. SMUMN has a limited number of licenses available for use by the community so this process is critical.
 
**Again if only doing a point to point meeting, say a faculty to a student at home or a job interview hosted in SM19 or LSH210 to the interviewee's computer, this process is not needed.**
Reminder: anyone wishing to use Zoom through the Saint Mary's owned version does need to request an account through the HelpDesk. Yes this will be your SMUMN email address. If you were not assigned a SMUMN Google account, this will need to be created as we cannot setup non-SMUMN email address accounts through the SMUMN Zoom license. This is another reason why a 5 business day lead time is required.
 
Contacts:
SGPP HelpDesk (Twin Cities): tchelpdesk@smumn.edu
College HelpDesk (Winona): helpdesk@smumn.edu
 
Definitions:
Host: person hosting or setting up the meeting.
Attendee: person or device in a group setting that joins the meeting.
Point to point: one device connected as host and one device connected as attendee
Basic Level: common level for "free" Zoom account allows point to point meetings with no restrictions.
Licensed Level: less common and paid for level for account. This allows 3+ device connections to a meeting. Host + attendees.
Device: in this context any device that is used to host or connect to a specific meeting.
 
Examples:
Basic level can be used for intercampus meetings if all attendees are in one room on TC and one room in Winona. The actual number of people in attendance is not relevant.
Licensed level needed for host account with mulitple (3+) meeting locations. Such as, device on TC campus, device at Cascade Meadow, a device on the Winona campus, and/or other external devices are expected to connect and meeting is expected to be longer than 40 minutes.
 
 
 
 

Author: BBEHLING
Last update: 2020-08-26 23:29


Software Request/Renewal Process

Purchasing and implementing new software is far more complex than installing and finding the money. It requires a thorough review by the IT department to ensure compatibility with existing systems along with a review of the contract for service by the CFO and General Counsel for the University. The following process must be followed to ensure that all of these stakeholders have had time to review the software and prepare for the efficient completion of your request. On average, the process of researching, gaining approvals, and purchasing a new software takes 4-6 months. This varies based on the complexities and integrations needed.

The below steps should be completed as soon as you start looking for new software (including new upgrades if they require a purchase). If this is a annual software renewal, please skip down to the Software Renewal Section.

 

New Software 

  1. Complete Software Request Form Step 1.

  2. IT will review and setup a brief meeting for the Key Collaborators and the VP of the area or appointed sponsor to review the process steps to determine who is responsible for steps 3-8 and identify the IT point of contact. If this results in the need for new software, IT will bring this to the Technology Applications Steering Committee (TASC) for feedback and review.

  3. The Key Collaborators would complete a Requirements Document that identifies what functionality the new software needs.

  4. The Key Collaborators and IT will review the contract for current software (if applicable) that is being discontinued to determine when notice of cancellation must occur. Often 90 day written notice is required. Going forward, IT will maintain a copy of all software contracts.

  5. Key Collaborators will setup demos from multiple software vendors and a member of IT staff will attend each demo.

  6. Once a solution is chosen, complete the IT Change Request Form which will be sent TASC for approval. If the Committee has questions, someone from the Key Collaborators may be asked to present their request to the Committee.

  7. If approved by TASC, review of contract/service order by Director of IT (technology requirements), VP for FInancial Affairs (financial) and General Counsel (legal)

  8. Key Collaborators should complete a usage protocol for software once approved. The final copy will be stored in IT along with the contracts.

 

Software Renewal

  1. If you have used this software previously and have a new contract or agreement to sign, or are just looking to get the invoice paid, please contact the IT Administrative Assistant at 507-457-1402 or email licensing@smumn.edu.

  2. If there is a new contract or agreement that needs to be signed, IT will work with General Counsel to get approval.

  3. The final copy will be stored in IT along with the contracts.

Author: TPJOHNSO
Last update: 2019-10-14 15:48


How can I view a Zoom meeting recorded by an instructor?

This entry is in revision and can not be displayed.

Author: HJOHNSON
Last update: 2020-08-03 03:50


How can I view a Zoom meeting recorded by an instructor?

This entry is in revision and can not be displayed.

Author: HJOHNSON
Last update: 2020-08-03 03:49


How can I view a Zoom meeting recorded by an instructor?

This entry is in revision and can not be displayed.

Author: HJOHNSON
Last update: 2020-08-03 03:49


Network Folders & Resources » VPN Instructions

Setting Up a VPN

This entry is in revision and can not be displayed.

Author: HJOHNSON
Last update: 2020-08-11 20:17


Windows 10 VPN

To begin, click on the Search bar and type "VPN" or Go to Settings > Network and Internet > VPN

 

Then click "Add a VPN Connection" 

 

 

Select "Windows (built-in)" for the Provider. Label the connection "SMUMN VPN". Then enter virtualw.smumn.edu for the address. 

VPN Type -  L2TP/IPsec with pre-shared key

Pre-Shared key: SMUMN

Enter your university username and password: smumn\username

Click Save. 

L2TP

Then, under "Related Settings", click on "Change Adapter Options"

 

 

Right click on the SMUMN VPN Connection and select "Properties"

 

Under the "Security" tab, select "Require encryption (disconnect if server declines". 

Also select "Allow these protocols" 

Check the boxes next to "Challenge Handshake Authentication Protocol" and "Microsoft CHAP Version 2" 

 

Click OK

 

 

A message may pop up like the one displayed below. Please click "Yes".

 

 

At this point, you may want to save a shortcut to the VPN on your desktop. Simply right click on the SMUMN VPN Connection and select "Create Shortcut"

 

 

You are now ready to use your VPN Connection on Windows 10! Remember, you will need to connect to the VPN each time you are off campus in order to access your network drives. 

 

Mapping Network Drive

 

Step 1:

Open Windows File Explorer (Click on the icon in the Task Bar that looks like a file folder, or search for "File Explorer".)

In the left hand column, Right click "This PC"

Click Map Network Drive

Step 2:

In the drop down Drive menu, select U:

In the folder field enter one of the following.:

  (Marketing Specific Drives)

  • \\morpheus.smumn.edu\University Marketing
  • \\morpheus.smumn.edu\SGPP Annex
  • \\morpheus.smumn.edu\pubinfo2
  • \\morpheus.smumn.edu\Photo Storage Annex
  • \\morpheus.smumn.edu\design_annex
  • \\morpheus.smumn.edu\marketing

 

 

 

Reconnect at Logon should be check.  (if you wish to reconnect without doing these steps again later, leave unchecked).

Step 3:

Check the box indicationg that you will "Connect using different credentials".  

Click, "Finish". 

 

 

 

Step 4:

When prompted for your username and password, type "smumn\username", in the Username field and your password in the Password field.

Click OK.

 

 

 

You are now finshed setting up VPN in Windows 10.

Author: JPawlik
Last update: 2020-08-11 20:27


Windows 7/8

This entry is in revision and can not be displayed.

Author: JPawlik
Last update: 2020-07-24 22:44


MacOS VPN

 

1.  Choose Apple

2.  Click on System Preferences


3. choose Network.


4.  Click on the ( + ) sign. (at the bottom left of the page.


5.  From the pop-up menu, choose "VPN".


6.  Choose "L2TP over IPSec" from VPN type.

7.  Write "SMUMN VPN" in the Service Name field.


8.  In the Server Address field:  Type virtualw.smumn.edu

9.  Type your username in the Account Name field.

 


10.  Click on, "Authentication settings" and type your password, under the "Machine Authentication" area, type in the shared secret which is (all caps) SMUMN, then click OK.


11.  On the left hand side click Advanced. Then click the box to enable "Send all traffic over VPN connection. " Click OK

12. Make sure that the "show VPN status" in menu bar is checked. Once this is all set up to connect to the VPN click on the icon in the menu bar and select connect to vpn

 

After successfully connecting to the VPN, you can map the network drives.

 

Map Network Drives:

  1. Open Finder
  2. Use the the Menu Bar to select "Go -> Connect to Server..."
  3. Enter one of the following shares in the "Connect to Server" dialog:

(L: Drive) Twin Cities Departmental:

  •   smb://kessel.smumn.edu/departmental$

(K: Drive) Winona Departmental:

  •   smb://morpheus.smumn.edu/Departmental

Marketing Drives:

  •   smb://morpheus.smumn.edu/University Marketing
  •   smb://morpheus.smumn.edu/SGPP Annex
  •   smb://morpheus.smumn.edu/pubinfo2
  •   smb://morpheus.smumn.edu/Photo Storage Annex
  •   smb://morpheus.smumn.edu/design_annex
  •   smb://morpheus.smumn.edu/marketing

 

Author: JPawlik
Last update: 2020-07-24 23:08


Hoonuit

How do I turn on Hoonuit in my Blackboard course?

Hoonuit is a great tool for adding online video training to your Blackboard course.

 

To turn on this feature in your course, click on your "Control Panel" in the lower left of the course page.  Then click on "Customization".

Then, click "Tool Availability". In here, check the box to make the Atomic Learning Mashup tool available in the course content area. 

 

 Learn more about adding Hoonuit videos to your course here: Adding Hoonuit Content

 

 

 

Author:
Last update: 2019-10-29 18:45


Accessing Hoonuit Learning

Atomic Learning Web Site

Hoonuit (Formally Atomic Learning) is a training resource and professional development tool purchased by the university for use in classes, in departments and for individual training. 

 

Hoonuit can be accessed from the University Links on the Blackboard login page, or through this URL: https://www.atomiclearning.com/highed/login/smumn 

 

You will need to log in with your Saint Mary's University username and password (same as the Portal, Blackboard and Gmail). 

 

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2019-10-29 18:48


Hoonuit: Finding, Saving and Sharing Tutorials

Author:
Last update: 2019-10-29 18:48


How to assign Hoonuit videos in a Blackboard Course

This entry is in revision and can not be displayed.

Author:
Last update: 2019-10-29 18:46


ResHall Information

Students: How do I map a network drive? (accessing U: drive on campus)

This entry is in revision and can not be displayed.

Author: Emily A. Degallier
Last update: 2020-07-07 17:43


How do I add a printer on a personally-owned Windows computer?

Step 1 of these instructions is for personally-owned Windows computers when using wireless network, must be SMUMN-Secure or using the wired connections in ResHall spaces.

If connecting to the wired SMUMN network in public spaces, not reshalls, such as Library, Hendrickson computer labs, Science and Learning Center start with Step 2.

 

STEP 1. If this is your first time, click here to download the SMUMN Printing and Network Folder login application and follow the onscreen instructions.

*Note: You will periodically have to re-log in through this icon to print in the future.

STEP 2. In your Start menu search box type in Add a printer

     2a. Click "Add a Printer" from the list


STEP 3.
Chose add a network, wireless or Bluetooth printer.


 

STEP 4. Chose The printer that I want isn't listed, and press next.


 

STEP 5. Select a shared printer by name. Enter \\oberon\(reshall printer name her). See list below for ResHall printer names.

     Step 5a. Click Next.


Printer Names:

 
Benilde1, Benilde2 Eds1, Eds2
Gilmore Heffron2, Heffron3, Heffron4
Hillside Joes
LaSalle Pines

Skemp1, Skemp2, Skemp3

Leo1, Leo3
Yons SLC Lower Hub not a ResHall










 

STEP 6. Press Install driver, then next and finish.

 STEP 7. The printer should now be added. To print later you must repeat step 1. This is required if you logoff, laptop goes into sleep mode or after a restart or shutdown/power on.

Please note: this is the same process if you are going to use another SMUMN printer, such as in the Library, Toner pod, or Hendrickson Center Lower level (HCStudAccess) over the wireless network.

Author: Emily A. Degallier
Last update: 2017-05-26 21:19


How do I add a ResHall printer on a Mac?

Each Residence Hall has a laser printer that you can print to from your Apple computer.  This process differs depending on the version of Mac OSX you are running. To find out which version you have, from the Apple menu choose "about this mac".

 

 Review this FAQ for Mac printer install

 

 

 

Author: Ryan N. Ballanger
Last update: 2017-05-24 17:46


What are the requirements for students bringing a computer to campus?

 

Student-Owned
Computer Guidelines

 

In order to connect to the SMUMN network and obtain Internet access, student-owned computers are required to meet or exceed minimum performance guidelines and have certain software packages installed. The University provides Microsoft Office 365 for Students.

Windows Compatible Computer:

Operating System: Windows 10, Windows 8.x, Windows 7

               HelpDesk does not support other operating systems

Processor:  Dual Core Pentium or equivalent processors.

RAM: Minimum of 4GB but having more is recommended.

 

Apple MAC Computer:

  Operating system:  Mac OS 10.9 or newer

  RAM: Minimum 4GB but having more is recommended.

 

Chrome Book

Chromebooks will work with our network.

 

Wireless networking:

All Wireless devices should have 802.11a/g/n  or 802.11ac Wi-Fi compatibility for best performance.  Devices that only support 802.11b/g/n operate only on the 2.4ghz frequency and will not perform as well due to the number of devices on campus.

Personal network devices (routers and access points) are not allowed on campus. They tend to cause interference issues with SMU provided wireless. Turn off wireless on personal printers.  iT HelpDesk does not connect personal printers to the network.

 

Prepping your computer before coming to campus:

 

Run the SMU Winona Campus Computer Readiness Check on the Blackboard login page to see if the computer being brought to campus meets the specified requirements. 

 

Guidelines for Computer Maintenance:

Computer operating systems (OS), especially Windows-based OS’s, must be maintained while connected to the SMUMN network. As part of this, he Universty provides the required Network Access Control (NAC) software. When you initially connect to the  network, you are prompted to install this software. The software scans your system to ensure that it meets network access requirements: operating system up-to-date, active and up-to-date virus-scanning software, and current virus definition files (DATs). It does not scan your personal data.

 

Maintenance items include the following:

Running Windows Update (Microsoft) or Software Update (Apple Mac OS’s) to have current security patches, service packs, application updates, and driver updates.

Running an allowed virus-scanning program, definition files (DAT’s) must be up-to-date (current).

 

Other Recommendations:

  • Purchase of extended warranties, for all computers.
  • Purchase of accidental damage coverage for portable computing devices (laptops). You may want to check with your home owner’s insurance agent for accidental damage coverage.

 

The iT Department does not recommend the installation or use of peer-to-peer (P2P) file sharing programs, such as Ares, iMesh, KaZaa, Morpheus, Limewire, etc. The HelpDesk does not support computer issues caused or potentially caused by P2P file sharing programs. Please uninstall these programs before coming to campus.

 

* Computer maintenance is an ongoing process and the responsibility of the computer user. Updates and virus scanning should be done, at minimum, once a week. Adware and spyware scans should be done, at least, monthly.

 

Please refer to the Getting Started Guides in "Information for New Users" to the left. 


 

 

 

 

Author: Emily A. Degallier
Last update: 2015-12-15 19:11


Cable TV Information for ResHalls:

Cable TV Information

Cable television is avaliable in all ResHalls at no additional fee. You will need a cable ready TV set and a coax cable. (Cable avaliable for purchase at the HelpDesk. 5ft - $5. 25ft - $10).

 

If you are having trouble seeing channels on your TV, please follow the directions here to run a channel scan: No Channels Showing up on Personal TV

Channel Listings:

2 PBS (tpt2) St. Paul
3 FOX (WLAX) La Crosse
4 CBS (WCCO) Minneapolis
5 ABC (KSTP) Minneapolis
6 C-SPAN
7 C-SPAN 2
8 CBS (WKBT) La Crosse
9 FOX 9 (KMSP) Minneapolis
10 NBC (KTTC) Rochester
11 PBS (WHLA) La Crosse
12 The CW (WXOW) La Crosse
13 My Network (WKBT) La Crosse
14 Heroes & Icons (KTTC)
15 Decades (WXOW)
18 ABC (WXOW) La Crosse
19 Loal Government
20 HBC TV 20-Exclusive!
24 Winona State University
25 HBC TV25-Exclusive!
26 Lifetime
27 Lifetime Movie Network
28 WeTV
29 ESPN
30 ESPN 2
31 FS1
32 FSN
33 FSN Plus
34 BTN
35 NBC Sports Network
36 AMC
37 A&E
38 FX
39 TCM
40 TBS
41 TNT
42 Hallmark

43 USA
44 WGN America
45 History
46 National Geographic
47 Cartoon Network
49 HGTV
50 Weather Channel
51 Food Network
52 Fox News
53 Fox Business
54 MSNBC
55 CNBC
56 CNN
57 HLN
58 Syfy
59 IFC
60 BBC America
61 BET
62 CMT
63 Paramount Network
64 VH1
65 MTV
66 Comedy Central




 

 

 

 

 

Author: Jason Robinson
Last update: 2019-09-16 22:32


Connect Smart TVs/Apple TV/Roku/Game Console... etc

DEVICE REGISTRATION 
 
Game consoles, smart TVs, streaming devices, etc. 

 

NOTICE: It is recommended that you connect your streaming devices to the wired network whenever possible to give you the best possible speeds. 

 

  • Locate the MAC address of the device and copy it down. (On most devices the MAC address or Wireless ID will be located in Settings > About) If your device has wireless and wired capability, please register both mac addresses.

PS4: Settings > System > System Information 

PS4 MAC Address Location   

Xbox One: Settings > Network > Advanced Settings  Xbox MAC Address Location

Nintendo Switch: System Settings > Internet 

    Switch MAC Address Location

 

 

 

  • Enter your username and password

 

 

Once you are logged in, click "Create Device" 

 

 

Enter the name of your device as your SMUMN Username-DeviceType. (example: JXDOE22-Xbox) 

 

Enter the MAC Address (or Wireless ID) of your device. 

 

Click "Create Device" when finished. 

 

 

 

*** If wireless, connect your device(s) to the SMUMN-Open network.

*** If wired, connect the device to the ethernet jack in your room, after the registration is completed. Please restart the device.

 

 

 

 

 

 

Author: ELANGR
Last update: 2020-07-21 23:54


How can I increase the speed of the internet?

During the past years we have increased our internet speed by over 150%.

The fastest internet connection is to use a wired connection with a data cable instead of a wireless connection.

Wireless connections are shared between multiple computers, and works best for light-weight tasks such as:

  • Checking Email
  • Web Browsing
  • Accessing Library Databases
  • Using Blackboard, Webtools, and other SMUMN services

In all instances, a wired data connection will be faster since it is dedicated to just your computer. It is recommended to use the data jack for these activities:

  • Video streaming including Netflix, Hulu, YouTube, etc.
  • Taking online tests in Blackboard
  • Playing online video games
  • Downloading of large files
  • Running updates on your computer
  • Video conferencing and Skype

Other tips to speed up your internet connection:

  • Do not use peer to peer file sharing programs
  • When you are done using a program such as Skype, sign out and exit the program

If needed, stop at the HelpDesk to get your free network cable!

Here is a diagram of how the connections are layed out in each ResHall room:

 

 

 

Author: tpjohnso
Last update: 2015-08-13 17:00


What antivirus programs are approved for use on campus?

 

 

Saint Mary's University of Minnesota requires all computers to have current anti-virus software installed. Many of the mainstream anti-virus programs are approved for use on campus. 

 

If your current solution has expired and you wish to switch to either Security Essentials or Windows Defender (both of which are free) follow the directions below:

 

1.Uninstall any anti virus programs currently installed. This is extremely important!

2. Windows 7, click to download Security Essentials.

Windows 8 and Windows 10 users:

1. Click on the start button.

2. Type in "defender" in the search box, and select Windows Defender.

3. Click tools, and then click options.

4. Click Administrator, and select the box for "Use this program" and then press save.

 

Apple Users are currently required only to keep their computers up to date with the latest security updates from Apple. To run these updates, please open the App Store and click on "Updates". 

Apple users who wish to install additional anti-virus protection (recommended) may install Malwarebytes for Mac 

 

 

 

 

 

 

 

Author: Owen K.
Last update: 2016-08-08 16:07


Can I bring my own wireless printer to use in my room?

Saint Mary's University does not support the use of wireless printers in the ResHalls.

 

 

If you do bring a printer, it will not work with our wireless network and we will not support it. Please use a wired connection if you bring your own printer. 

 

Don't forget we provide wireless access to printers in every building! Learn more about connecting to ResHall Printers here

 

 

 

 

 

Author: ELANGR
Last update: 2015-08-28 00:15


Microsoft Office 365 Free for Faculty, Staff & Students

We are happy to announce that Saint Mary's University is now able to offer Microsoft Office FREE for current SMUMN Faculty, Staff Students. Please follow the directions below to install Office (PC or Mac) for free. 

 

  1. Go to http://portal.office.com

  2. Log in using your SMUMN email address and Student/Faculty Portal password.

Office 365 log in

 

 

   3. After logging in, click on "Install Office".

Install Office

 

  4. Select "Office 365 apps". The installer will be downloaded.

Office 365 Apps

 

  5. When the download completes, follow the onscreen instructions to use the installer. Don't forget to activate Office using the same credentials you used to log in to portal.office.com.

 

Windows:

Windows Install

 

Mac:

Mac Instructions

 

***Please note that SMUMN does not, at this time, support the use of Microsoft's One Drive. If you would like to store your files in the cloud and access them from multiple devices, we recommend using Google Drive's desktop application. Click here to learn more about using Google Drive with Microsoft Office files: Using Drive instead of a VPN/Network Drive (U:)

Author: ELANGR
Last update: 2020-07-24 23:06


No channels showing up on personal TV

Frequent Question: Why aren't any channels showing up on my TV when I connect it in my dorm room?

 

Answer: After checking to make sure all the cables are properly connected and functioning, you may need to run a Available Channel Scan on your TV. 

 

 Here are some general steps to do this, and keep in mind each TV manufacturer does things slightly differently. Please consult your owner's manual for directions specific to your TV model. 

 
1. Enter the TV's Menu (Usually called Menu OR Settings).
2. Select Channel or Tuner.
3. There should an option for Automatic Tuning or Manual Tuning, Select Automatic.
4. There should be an option for Cable or Air (Antenna), Select Cable.
5. Once you select Cable, run the scan.  This typically takes several minutes, not more than 10.
6. You should now have all of the channels provided by Saint Mary's University.
 
 
 
 
 
 
 

Author: ELANGR
Last update: 2015-10-09 20:39


Connecting to the Wireless Network on Campus

Saint Mary's University provides wireless internet access to all Faculty, Staff, Students and all Guests of the University. Please follow the instructions below to connect to our network. 

 

All computers are required to be up to date with all security definitions (Windows Updates / Apple Security Updates) and be running current anti-virus software. 

For more information on acceptable anti-virus software, click here.

 

On campus users will be able to connect to two University wireless networks: 

 

SMUMN-Secure

This network is the standard network that ALL students, faculty and staff of the University should be connecting to. It is the most secure and will provide 24/7 access to the SMUMN resources. 

This is the only Wireless network that students will be able to use in the Residence Halls. 

 

SMUMN-Open

This network is for guests of the university and for students to register their gaming devices, smart TVs etc. 

 

***Please note that connections to this network will expire after 8hrs. Guest Users may re-log in after expiration***

 

Click here for Guest Registration instructions

Click here for Gaming Device/Streaming Device/Smart TV Registration

 

Connecting to SMUMN-Secure (Students, Faculty & Staff)

 

First, connect to the SMUMN-Secure wireless network. 

 

Log in to the network using your SMUMN Username and Password. 

 

At this point all mobile devices will be successfully connected. 

If you are using a computer to connect to the network, please open an internet browser. It should open this page:

 

 

Please click "Download the health check scanning agent"

 

Run the application after it downloads and follow the installation instructions. 

 

 

 

 

Make sure the "Run Clearpass" box is checked before you click finish. This will scan your computer to make sure it is safe to connect to the network. 

 

Login again with your SMUMN Username and Password

 

 

If your computer passes, this message will pop up (on Windows): 

 

If your computer does not pass the health check, please run Windows/Apple Updates and check your Anti-Virus software for updates and try again. 

 

You have now successfully connected to the SMUMN-Secure Network. 

 

 

 

 

 

Author: ELANGR
Last update: 2016-08-08 18:24


Registering Devices with Clearpass over Ethernet

 

All ResHalls now require clearpass authentication for devices connecting via Ethernet.

It is reccomended to connect computers, Smart TV's, streaming devcies, and gaming consoles via ethernet for better speeds and connectivity.

What you'll need:

 

Locate the MAC address on Windows:

1) Select the internet icon in the system tray near the time
2) Select "Network settings"

 

3) Select "Ethernet"
4) Select the available ethernet network (it may show up as unknown/unavailable with limited access instead of smumn.edu)

5) Take note of the information listed after Physical Address (MAC), that's needed for registration.


Skip to Registering in Clearpass

 

Locate the MAC address on an Apple Computer (iMac, Macbook)

1) Select the Apple menu and select "System Preferences"

2) Find "Internet and Wireless" and select "Network"

 

3) Along the left side, select "Ethernet"

4) Select "Advanced"

 

5) Select "Hardware"

6) Take note of the information listed after "MAC Address" that's needed for registration

 

Registering your device(s) in clearpass

1) Open a web browser (Google Chrome, Microsoft Edge, Safari, etc) and navagate to https://clearpass.smumn.edu/guest and login with your SMU credentials (ex: srjohnso18@smumn.edu and your password) and select "Log in"

 

2) Select "Create Device"

 

3) Create a name for your device (e.g. Sam's Macbook, Angelene's Vizio) 
4) Enter the MAC Address for your device (should be in xx:xx:xx:xx format or xx-xx-xx-xx format)
5) Select "Create Device"

Author: Administrator
Last update: 2018-08-02 18:56


Wireless Network Access

Connect Smart TVs/Apple TV/Roku/Game Console... etc

DEVICE REGISTRATION 
 
Game consoles, smart TVs, streaming devices, etc. 

 

NOTICE: It is recommended that you connect your streaming devices to the wired network whenever possible to give you the best possible speeds. 

 

  • Locate the MAC address of the device and copy it down. (On most devices the MAC address or Wireless ID will be located in Settings > About) If your device has wireless and wired capability, please register both mac addresses.

PS4: Settings > System > System Information 

PS4 MAC Address Location   

Xbox One: Settings > Network > Advanced Settings  Xbox MAC Address Location

Nintendo Switch: System Settings > Internet 

    Switch MAC Address Location

 

 

 

  • Enter your username and password

 

 

Once you are logged in, click "Create Device" 

 

 

Enter the name of your device as your SMUMN Username-DeviceType. (example: JXDOE22-Xbox) 

 

Enter the MAC Address (or Wireless ID) of your device. 

 

Click "Create Device" when finished. 

 

 

 

*** If wireless, connect your device(s) to the SMUMN-Open network.

*** If wired, connect the device to the ethernet jack in your room, after the registration is completed. Please restart the device.

 

 

 

 

 

 

Author: ELANGR
Last update: 2020-07-21 23:54


Guest Access to SMUMN Wireless Networks - Procedures

Saint Mary's University provides Wireless Network Access to all of our guests on campus.  

Guests may connect using the SMUMN-Open wireless network.

Once connected, they will need to open an Internet Browser on their device and log in. 

Guests, please click the "Need Account" link at the bottom of the login screen. 

***Please note that the guest network access will expire after 8hrs. Users may log in with the same credentials after the time expires***

 Guest Login Image

 

Guests will then need to request access to the network from a University host or sponsor. Please enter the email address of a campus contact (could be a Student, Faculty or Staff Member). 

 

Visitor Registration


The Guest will then see this screen indicating that a request has been sent to their host or sponsor. The screen will say that access is disabled until the host or sponsor has approved their request.  To enter a sponsors email, you will need to ask a iT Staff.

Visitor Registration Receipt

 

The University host or sponsor will receive an email asking them to approve their guest's access.

Visitor Receipt

  

Once the host or sponsor has approved the guest's request, the screen on the guest's device will change and say Access Enabled. 

The Guest can then click "Log In" and enter their email address and the Guest password. They should also have received an email with this information from the email the Guest provided. 

 

 

Please note: the SMUMN-Open network is limited to an 8 hour session. After 8hrs, the user will need to log in again. Guests may re-use the username and password that was created. Guests do not need to contact the host or sponsor again.

Author:
Last update: 2019-03-28 13:07


What antivirus programs are approved for use on campus?

 

 

Saint Mary's University of Minnesota requires all computers to have current anti-virus software installed. Many of the mainstream anti-virus programs are approved for use on campus. 

 

If your current solution has expired and you wish to switch to either Security Essentials or Windows Defender (both of which are free) follow the directions below:

 

1.Uninstall any anti virus programs currently installed. This is extremely important!

2. Windows 7, click to download Security Essentials.

Windows 8 and Windows 10 users:

1. Click on the start button.

2. Type in "defender" in the search box, and select Windows Defender.

3. Click tools, and then click options.

4. Click Administrator, and select the box for "Use this program" and then press save.

 

Apple Users are currently required only to keep their computers up to date with the latest security updates from Apple. To run these updates, please open the App Store and click on "Updates". 

Apple users who wish to install additional anti-virus protection (recommended) may install Malwarebytes for Mac 

 

 

 

 

 

 

 

Author: Owen K.
Last update: 2016-08-08 16:07


Connecting to the Wireless Network on Campus

Saint Mary's University provides wireless internet access to all Faculty, Staff, Students and all Guests of the University. Please follow the instructions below to connect to our network. 

 

All computers are required to be up to date with all security definitions (Windows Updates / Apple Security Updates) and be running current anti-virus software. 

For more information on acceptable anti-virus software, click here.

 

On campus users will be able to connect to two University wireless networks: 

 

SMUMN-Secure

This network is the standard network that ALL students, faculty and staff of the University should be connecting to. It is the most secure and will provide 24/7 access to the SMUMN resources. 

This is the only Wireless network that students will be able to use in the Residence Halls. 

 

SMUMN-Open

This network is for guests of the university and for students to register their gaming devices, smart TVs etc. 

 

***Please note that connections to this network will expire after 8hrs. Guest Users may re-log in after expiration***

 

Click here for Guest Registration instructions

Click here for Gaming Device/Streaming Device/Smart TV Registration

 

Connecting to SMUMN-Secure (Students, Faculty & Staff)

 

First, connect to the SMUMN-Secure wireless network. 

 

Log in to the network using your SMUMN Username and Password. 

 

At this point all mobile devices will be successfully connected. 

If you are using a computer to connect to the network, please open an internet browser. It should open this page:

 

 

Please click "Download the health check scanning agent"

 

Run the application after it downloads and follow the installation instructions. 

 

 

 

 

Make sure the "Run Clearpass" box is checked before you click finish. This will scan your computer to make sure it is safe to connect to the network. 

 

Login again with your SMUMN Username and Password

 

 

If your computer passes, this message will pop up (on Windows): 

 

If your computer does not pass the health check, please run Windows/Apple Updates and check your Anti-Virus software for updates and try again. 

 

You have now successfully connected to the SMUMN-Secure Network. 

 

 

 

 

 

Author: ELANGR
Last update: 2016-08-08 18:24


Printers

Connecting to printers from an apple OSX 10.5

If you are using OSX 10.6, click for directions.

1. From the apple menu, choose System Preferences.

2. Choose print & fax.

3. Press the (+) sign.

4. Select the Windows tab, then smumn, then oberon. A log in box will appear.

5. Log in using your user name and password. Make sure to include smumn\ in front of the user name. You may choose "Remember this password in my keychain"

6. Choose the network printer you would like to use.

7. Press "Select a driver to use...", and then pick the printer model number. This should be listed on the printer, contact the HelpDesk at extension 7800 if you are unsure of what to use. Then choose "Add".

At this point, the printer should now be installed and operational.

Author: Ryan Ballanger
Last update: 2011-04-13 23:21


Connecting to printers from OSX 10.6 (Snow Leopard) through 10.11 (el Capitan) or 12 (Sierra)

 

 

 

If you are using OSX 10.5, use these directions instead.

 

 

 

The following directions apply to Macs running OSX 10.6 (Snow Leopard) through OSX 10.9 (Mavericks).

 

NOTE: If you are a faculty member, the printing preferenes on your university-owned machine may be managed by IT.  If you are not able to complete the following directions, contact the HelpDesk for assistance in adding an additional printer.

 

1. From the apple menu, choose System Preferences.

2. Choose print & fax. Note: newer MAC o.s. might be Printers & Scanners or Print &Scan

3. Press the (+) sign.

4. Right click or hold the "Control" key and click on the blank space next to windows, and choose "Customize Toolbar".

5. Drag the Advanced Icon onto the blank space, and press done.

6. Select the advanced tab, and from the drop down menu, choose Windows.

7. In the URL box, enter the name of the printer after smb://oberon/

Also enter the name in the "name" field, and press add.

8. From the print using drop down box, select "Select Printer Software"

 

9. Select the model of the printer.  If you do not know this information, contact the helpdesk for assistance. Press OK.

NOTE: You must have Apple's HP printer driver package installed before you will be able to add most university printers.  The package can be downloaded from Apple's support page.

 

10. Press add, at this point you may be prompted to authenticate.  Choose registered user and enter smumn\ in front of your user name as shown, and connect. You may choose "Remember this password in my keychain"

 

*NOTE: If this message does not appear, open the print queue, and press the "play" button and then it should prompt you to authenticate to the network.

Author: Ryan Ballanger
Last update: 2017-05-24 17:39


How do I add a printer on a personally-owned Windows computer?

Step 1 of these instructions is for personally-owned Windows computers when using wireless network, must be SMUMN-Secure or using the wired connections in ResHall spaces.

If connecting to the wired SMUMN network in public spaces, not reshalls, such as Library, Hendrickson computer labs, Science and Learning Center start with Step 2.

 

STEP 1. If this is your first time, click here to download the SMUMN Printing and Network Folder login application and follow the onscreen instructions.

*Note: You will periodically have to re-log in through this icon to print in the future.

STEP 2. In your Start menu search box type in Add a printer

     2a. Click "Add a Printer" from the list


STEP 3.
Chose add a network, wireless or Bluetooth printer.


 

STEP 4. Chose The printer that I want isn't listed, and press next.


 

STEP 5. Select a shared printer by name. Enter \\oberon\(reshall printer name her). See list below for ResHall printer names.

     Step 5a. Click Next.


Printer Names:

 
Benilde1, Benilde2 Eds1, Eds2
Gilmore Heffron2, Heffron3, Heffron4
Hillside Joes
LaSalle Pines

Skemp1, Skemp2, Skemp3

Leo1, Leo3
Yons SLC Lower Hub not a ResHall










 

STEP 6. Press Install driver, then next and finish.

 STEP 7. The printer should now be added. To print later you must repeat step 1. This is required if you logoff, laptop goes into sleep mode or after a restart or shutdown/power on.

Please note: this is the same process if you are going to use another SMUMN printer, such as in the Library, Toner pod, or Hendrickson Center Lower level (HCStudAccess) over the wireless network.

Author: Emily A. Degallier
Last update: 2017-05-26 21:19


How do I add a ResHall printer on a Mac?

Each Residence Hall has a laser printer that you can print to from your Apple computer.  This process differs depending on the version of Mac OSX you are running. To find out which version you have, from the Apple menu choose "about this mac".

 

 Review this FAQ for Mac printer install

 

 

 

Author: Ryan N. Ballanger
Last update: 2017-05-24 17:46


How do I add a network printer to a SMUMN Windows PC?

There is a link to a video tutorial of this process at the end of the instructions.


To add an SMUMN-owned network printer to your Windows 10 computer:

1. Click Start icon, lower left.

2. Type "printer" into the search textbox.

3. Click "Add a Printer or scanner", 

4. A list will start to populate, after about five items populate...

 5. Choose "The printer that I want isn't listed"  link

 

6. In the following dialog box, choose "Select a shared printer by name"
        Enter \\oberon\(printer name here). (e.g. \\oberon\Theology)

Print servers but same phyiscal printer

Winona Campus: Oberon or Hermia
Minneapolis Campus: mspbh2


Click "next"

 7. Click Install driver, then next and finish. This may take a few minutes to process.

You may be prompted to "Set as Default". Typically this would be "No", as your primary printer should already be setup or installed on your computer. If not, choose "Yes" to have this one be your default. Color printers should not be set as the default printer.

8. The printer should now be added and ready to use.

NOTE: Printers are only accessible if authenticated to the SMUMN network via ethernet or SMUMN-Secure wireless.

  • Laptop users be especially aware of this when coming from off-campus to on-campus. If you do not sign off before closing the lid on your device the username and password prompt when you open it is only to access the "current" session. This does not authenticate the device to the SMUMN network. As such, SMUMN network resources will not be accessible.
    Solution: sign off and sign in to the device while connected to a SMUMN network.

  Link to video tutorial: add printer

 

 

 

 

 

 

Author: bbehling
Last update: 2019-08-29 16:16


Can I bring my own wireless printer to use in my room?

Saint Mary's University does not support the use of wireless printers in the ResHalls.

 

 

If you do bring a printer, it will not work with our wireless network and we will not support it. Please use a wired connection if you bring your own printer. 

 

Don't forget we provide wireless access to printers in every building! Learn more about connecting to ResHall Printers here

 

 

 

 

 

Author: ELANGR
Last update: 2015-08-28 00:15


Employees: Using Multi-Function Printers - How to enter your Dept Code

In order to print to a Multi-Function Device (MFD) the printer needs to be set up with a Department code on each connected computer. 

 

Please follow the directions below to enter your department code after Adding a Network MFD

(The MFD are any of the printers labeled "MF[department]" on Oberon)

 

- Click your "Start" icon in the task bar

-Select "Devices and Printers"

-Right Click on the MFD labeled printer

-Select "Printing Preferences" from the list of options

-Choose the "Valid Access" tab at the top. 

   

 

 

 

 

-Then, enter the 5 digit Department Code in the "User Code" box. (This is the same code that you use for the copy machine). 

 

 

-Select "Apply" and "OK" at the bottom of the screen. 

 

You are now ready to print to your department Multi-Function Device. 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2015-10-14 21:17


Printing to Multi-Function Copier/Printers from a Mac

In order to print to a multi-function device in your department, please follow these directions for setting up the printer on your Apple computer. 
 
 
In the drop down menu, under black and white printer, choose MP4054 or LD220SPF (depending on which model is in your department).
 
2. Click the link for your operating system. If you don't know your operating system, click the apple in the upper left of your screen and then click "About this Mac".  
 
3. Underneath your operating system where the column heading says "download", click on the down-pointing arrow in the light blue box.  This will trigger a file that downloads to your computer.  Double click on the downloaded file and follow the instructions to install the driver.
 
4. Open System Preferences and click on Printers & Scanners. In the lower left, click the + sign. In the new window, scroll down and click HERMIA-MF[yourdept]. At the bottom, in the last drop down menu, click Select Software. In the new window, click LANIER [the driver you just downloaded], then click OK. Then in the previous window, in the lower left, click Add. The new printer should now show up in your list of printers.  
 
5. Within Word (or other such programs), click Print, then in the Printer drop down menu, select the MF[yourdept] printer. In the Copies & Pages drop down menu, click Job Log. Check the box that says Enable User Code, and in the text window below it, enter your five digit departmental print code.  **
 
NOTE: if you don't expect to change this code, you can save it as a preset so you don't have to keep entering each time you print. To do so at this point, go to the top of the printer dialog box that you're in to the second drop down menu called Presets. Click Save current settings. Enter a name for the settings, and then click OK. The next time you print, just highlight the MFSciences printer, then look for your settings name in the Presets drop down menu.
 
 
 
 
 
 
 

Author: ELANGR
Last update: 2015-10-20 18:35


Blackboard » Blackboard for Students

Blackboard Course ID

What Is the Course ID and why is this important in Blackboard?

A: The Course ID is the identifier that the system uses to refer to your course.  For all official courses we have a specific breakdown of the Course ID.  The format at SMU is:

 

  • Academic School year
  • M = Minneapolis & W = Winona
  • Semester (1=Fall, 2=Spring, 3=Summer)
  • Course ID w/Section (A-Z)

 

and this will typically look like this 2010W1_TA101A .

 

 

Author: My FAQ Data entry
Last update: 2015-08-17 20:05


Students: Webmail/Blackboard Login Problems

This entry is in revision and can not be displayed.

Author: My FAQ Data entry
Last update: 2016-11-02 14:38


Students: Taking a Test Online

 

 

 

 

 

 

 

 

 

Please review our document: Test tips for students.


 

 

 

The link below will show you a short instructional video about "Taking a Test Online" and it will cover the following topics...

- Take a test online

- Save the answers for submission

 

Click here to watch a short instructional video about "Taking a Test Online".

Blackboard Tutorial

 

 

 


Author: Jason Spartz Admin
Last update: 2012-10-12 18:32


Students: Checking Your Grades

The link below will show you a short instructional video about "Checking Your Grades" and it will cover the following topics...

- How to view your grades

- View instructor's feedback

 

Click here to watch a short instructional video on "Checking Your Grades".

Blackboard Tutorial

Author: Jason Spartz Admin
Last update: 2011-06-28 18:05


Students: Working in Groups

 

The link below will show you a short instructional video about "Working in Groups" and it will cover the following topics...

- Access Groups

- View Group Tools


Click here to watch a short instructional video on "Working in Groups".

Blackboard Tutorial

Author: Jason Spartz Admin
Last update: 2011-06-28 18:06


Students: Creating a Blog Entry

The link below will show you a short instructional video about "Creating a Blog Entry" and it will cover the following topics...

- Create a blog entry

- Post the blog entry

 

Click here to watch a short instructional video on "Creating a Blog Entry".

Blackboard Tutorial

 

Author: Jason Spartz Admin
Last update: 2011-06-28 18:07


Student: Creating a Discussion Board Post

Author: Jason Spartz Admin
Last update: 2011-06-28 18:08


Students: Creating a New Discussion Board Thread

Author: Jason Spartz Admin
Last update: 2011-06-28 18:09


Students: Replying to a Discussion Board Thread

Author: Jason Spartz Admin
Last update: 2011-06-28 18:10


Students: Organizing Discussion Board Posts

Author: Jason Spartz Admin
Last update: 2011-06-28 18:11


Students: Viewing Discussion Board Grades

Author: Jason Spartz Admin
Last update: 2011-06-28 18:12


Students: Creating and Editing a Wiki Page

The link below will show you a short instructional video about "Creating and Editing a Wiki Page" and it will cover the following topics...

- Create a wiki page

- Edit a wiki page

- Post a wiki page

- Review your contribution

 

Click here to watch a short instructional video on "Creating and Editing a Wiki Page".

Blackboard Tutorial

 

 

 


Author: Jason Spartz Admin
Last update: 2011-06-28 18:12


Students: Viewing My Contribution to a Wiki

Author: Jason Spartz Admin
Last update: 2011-06-28 18:13


Students: Linking Wiki Pages

The link below will show you a short instructional video about "Linking Wiki Pages" and it will cover the following topics...

- Access a wiki page

- Link the wiki page to another page

 

Click here to watch a short instructional video on "Linking Wiki Pages".

Blackboard Tutorial

 

Author: Jason Spartz Admin
Last update: 2011-06-28 18:14


Students: Submitting an Assignment

Class assignments can be submitted online within your Blackboard course.  The link below will show you a short instructional video about "Submitting an Assignment" and it will cover the following topics...

- Download assignment

- Add file content

- Upload assignment

 

Click here to watch a short instructional video on "Submitting an Assignment".

Blackboard Tutorial

Author: Jason Spartz
Last update: 2011-06-28 18:16


Students: Can't find course in Blackboard?

Courses not showing up in Blackboard?


Three things could be happening:


1) Check and make sure your courses are displayed. Login to Blackboard. Find the "My Courses" Box. Click on the pencil icon in the upper right corner of the box. Select "display course name" for any enrolled courses. 

2) If your courses are NOT listed in there, that means that your instructor has not made them available to you. Please contact the instructor(s) and ask them to make the courses available.

3) You have not officially registered for the course in WebTools or via your Program Coordinator. Please verify your enrollment in WebTools, Check Current Winona or MPLS Schedule. Select appropriate Term ID. You can also click Course Registration. 

 

 

 


Author: Emily Degallier
Last update: 2011-06-28 18:16


When should I expect to see my next semester courses?

Blackboard courses for the next semester offerings will be created on the Blackboard system 3 days prior to course registration start date.

Instructors will see the courses immediatly, assuming they have been assigned to teach the course and are listed as the instructor in Webtools.

Students will not see the course appear until the instructor makes the course available in the Blackboard System.

 

 

 

 

 

 

Author: SBEARBOW
Last update: 2015-08-17 20:05


Respondus LockDown Browser Installation and Requirements (students)

Saint Mary's University of Minnesota has obtained a campus-wide license for Respondus LockDown Browser. Respondus LockDown Browser™ is a customized browser that increases the security of test delivery in Blackboard. When students use Respondus LockDown Browser to access an exam, they are unable to print, copy, go to another URL, or access other applications. Once an assessment is started, students are locked into it until it’s submitted for grading.

Students can click on the following link to download and install LockDown Browser:

http://www.respondus.com/lockdown/downloadc.php?id=945236087

NOTE:  Students will need administrator access on the computer they plan to install the browser on.  

A “Student Quick Start Guide” for Respondus LockDown Browser is available at:

http://www.respondus.com/downloads/RLDB-Quick-Start-Guide-Bb-Student.pdf 

 

System Requirements

The system requirements for Respondus LockDown Browser are as follows:

  • Windows 10, 8, 7
  • 75MB of permanent space on the hard drive
    OR
  • Mac OS X 10.12 or higher
  • 120MB of free hard drive space

Author: JSPARTZ
Last update: 2020-10-16 20:40


Test tips for students

Things to avoid

  • Do Not use the Back button in your browser while taking a test.
  • Close any other programs you may have open on your computer such as Skype, Instant messengers, iTunes, etc.
  • Use notepad or text edit instead of Microsoft Word if you want to type your answers and paste them into the test. Microsoft Word adds several hundred lines of formatting which can negatively affect Blackboard.

Test Your Computer first

  • Use our Blackboard Browser Check.
  • If your computer seems to be running slowly or has malware, please use a Library or Lab computer instead.

Use of Wireless Networks

  • Do NOT attempt to take tests on WiFi, especially if you are on-campus. Stop by the HelpDesk to get your free three foot ethernet cable!
  • Our on-campus wireless has thousands of devices all very close to each other which can saturate the wireless channels. Simply installing more access points in many cases makes performance worse since it further saturates wireless. For the best wireless performance, please see our article:  What are the requirements for students bringing a computer to campus?

What to do if a test freezes or crashes

  • Wait at least 2 minutes. Then if it is still froze, try to re-enter the exam and complete it. Remember to use the save button at the top of the page often.
  • Take a screenshot of the freeze or crash, and submit it to the HelpDesk via email along with your user name and the time the test froze. Here are directions for MacOSX and Windows.
  • Contact your instructor if you are unable to get back into the assessment, but please remember they will be much more sympathetic if you do not wait until the last minute!

 

Author: RNBALL06
Last update: 2012-10-12 18:48


How do I confirm that uploading an assignment worked?

 

STEP 1:    After uploading your assignment in the appropriate Blackboard course, you will receive a confirmation when the screen refreshes (after clicking the Submit button).   

 

Assignment Upload Confirmation

 

 

STEP 2:    An alternate way to confirm your assignment was submitted correctly is to check “My Grades” in the course. 

Access My Grades in Blackboard Course 

 

 

STEP 3:    In the “My Grades” area you can scroll down the list of assignments for the course and find the title of the assignment that you just submitted content into.  The green box with an “!” in the center indicated that the submitted assignment is in need of grading by the instructor. Clicking on the green box with the “!” will allow you to access the actual assignment that was submitted.
 

 Paper Needs Grading Confirmation

 

 

STEP 4:    Looking at the assignment that was submitted (see image below) allows you to click on the assignment file name, which will then download and open the assignment that was submitted, in case you would like to confirm which file was uploaded.  In addition, once the grading has taken place you will also be able to access other documents the instructor has sent back to you (example: assignment paper with comments and suggestions). 

 

Access Uploaded Assignment in My Grades

 

 

 

 

Author: JSPARTZ
Last update: 2012-11-07 18:04


My Blackboard Overview and Social Community

My Blackboard Overview and Social Community

 

At a Glance

My Blackboard provides you with quick and easy access to critical and timely information regarding your school, courses, and fellow classmates. From My Blackboard you can view how you are doing in each of the courses you are enrolled in, see grades, be reminded of assignments that are due, and much more.

 

My Blackboard Video  (3:41) http://www.youtube.com/watch?v=J_aZCVQYSj0&t=14

 

My Blackboard Tools Overview

 

Tools

Description

 

Bb Home: Bb Home gives you an overview of the items that are due and recently graded. Move your mouse pointer over View to reveal your grade. Bb Home displays the five most recent activities relevant to you.

If your school has messages turned on, Bb Home shows a preview of your unread messages.

 

My Calendar: Review everything you have due and be reminded of when you need to complete it. To learn more, see Calendar.

 

Posts: This page displays the latest posts in the courses and organizations you are enrolled in and follow. For example, you can see when a classmate submits a blog post in your course.

If your school has the people and spaces tools turned on, the latest posts by the people and spaces you follow also appear.

 

Updates: Review a list of notifications alerting you to important events and information. For example, you can see when an assignment has been graded. To learn more, see About the Updates Page.

 

My Grades: View your grades for each assignment, test, or activity in all of your courses. Sort the grades by date or course. To learn more, see My Grades.

 

Home

 

Help: Go to Behind the Blackboard for manuals, tutorials, and more.

 

 

My Blackboard Social Community

Identity and presence are an important part of participation in learning activities. With My Blackboard, you can create an online identity, find and connect with other users, and engage in group and peer collaboration.

If you do not see any of these tools, your school has not turned them on.

Tools

Description

 

Profile: A profile enables you to define your personal identity to share with those in your academic network. This icon image is replaced when your avatar is updated. To learn more, see About Profiles.

 

People: Find and interact with peers, classmates, and instructors. To learn more, see About the People Tool.

 

Messages: Message users outside of the course environment. To learn more, see About Messages.

 

Spaces: Work and communicate collaboratively with others in your academic network. To learn more, see About Spaces.

Author: JSPARTZ
Last update: 2015-08-17 20:07


Getting Started with Blackboard - Students

Author: ELANGR
Last update: 2019-07-03 20:40


Submitting SafeAssignments

 

1. On the course menu, select the link where SafeAssignment is located, for example, Assignments.
2. On the Assignments page, look for the SafeAssignment and select View/Complete.
3. On the Upload SafeAssignment page, optionally, type your comments in the Comment box.
4. Browse to select a file to attach as your submission.
5. Optionally, select the Global Reference Database check box to upload your paper to the Global Reference Database.
6. Select Submit.
After you submit SafeAssignments, a slight delay occurs between the upload and the availability of the SafeAssign report. Results are normally available within 10-15 minutes.

 

Author: HJOHNSON
Last update: 2018-07-26 17:53


Blackboard Alert: SUPPORTED WEB BROWSERS

This is a notice that Blackboard supports the following web browsing softwares:

  • Windows Edge
  • Safari
  • Chrome for Mac
  • Chrome for Windows
  • Mozilla Firefox

Blackboard has discontinued support of Internet Explorer as of 2018.

If having issues with Blackboard functionality, please use a web browsing software/app other than Internet Explorer(IE) and see if issue persists. If it does, pleae contact the HelpDesk so further assistance may be provided or started.

 

 

 

 

 

Author: BBEHLING
Last update: 2019-08-12 23:00


Facilities & Equipment

How do I get my laptop to project on the screen?

Issue: I cannot get the image on my laptop to project on the screen in the classroom or mulitmedia available meeting room.

The following information is specifically for SMU-owned computers but may assist you with your personal laptop as well. In most cases you will  need to ensure the following and then use your laptop "fn" key and the appropriate f# key to mirror(duplicate) your laptop screen through the projector.

  • Turn on the projector via the Extron control system.
  • You will need to have your laptop connected to the projection system either directly or through the Extron multimedia control system found on all multimedia classrooms. This is done with a VGA cable  plugged into the Extron and your laptop. Macs need an adapter that should have come with your computer.
  • Once plugged in, select laptop on the control system to have it recognize your laptop.
  • Press the "fn"  key on your laptop and the corresponding "f#" key on the keyboard (usually F4). This should be the HP laptops SMU owns.   
  • Choose duplicate or mirror if you wish image to be on both locations and projector if only wanted on the screen. Note: laptop screen will go blank but still operates by pressing the key combination again. The screen will toggle(switch) if an icon menu does not appear. Press the key combination again to get to the display setting you want.
  • Process is complete

Please note that many laptops now recognize if a second display device is connected. This is a function of the display software installed on the specfic computer.

 

 

 


Author: BBEHLING
Last update: 2011-06-17 21:59


How do I request a space with the Astra Scheduling system?

To request a meeting space on campus please follow these directions carefully. If you need assistance reserving a space please call Darlene Paulson at ext: 1586 (507-457-1586).

 

1) Visit Blackboard at courses.smumn.edu

2) Click on "Room Scheduling" under University Links on the left side. 

3) On the Astra page click "Request an Event".


4) Select the appropriate Event Request Form from the dropdown menu. 

5) Enter Event Contact Information then click "Add/Remove Meetings

7) Enter all required information for the meeting. **Put any set up requests in the "Description" box. Please be specific

8) Click "Add Meeting". 

9) Click "Request Rooms". 

10) In room request, Click "Edit Filter". Select desired campus and building. Click "Search Rooms". 

11) You can drag the vertical lines to better read the room numbers and information. 

12) Click "Available" next to the desired room to select it. Click Save and Update Request. Then click  "Request Resources". 

13) Click "Edit Filter" select any and all desired resources and technology. 

14) Click Save and Update Request


15) Click Submit Request. Click "Done". 

Author: Emily A. Degallier
Last update: 2020-02-21 14:56


How do I Approve an Event Request on Astra?

Open the “Events” tab.  Go to the bottom and click on the ”Notification List”.

 

 

On the filter on the left hand side, select “event requests” for the type. Set “is notification” as “no.” Select “yes” for the “Is Active” line. This allows your request to come to the top instead of having to look through pages of reservations.

 

Click on the search button (at the bottom left of the page).

 

 

The requests with the colored icons need to be approved/declined or need more information will come up.

 

Click on the light blue magnifying class icon.  This will show you information needed for the approval process. Make note of the information on this page or print it as you will need to fill in this same information during the approval process. To leave this page, click on the X (top right) or use the blue back button at the very top left hand side of your screen.

 

 

Check to make sure the request will work for your building and/or room.

You can approve the request by clicking on the green √ icon, decline the request by clicking on the red ø icon, or request more information by clicking on the darker blue icon.  If you decline a request a box will come up in which you should let the requester know why you declined the request.  If you clicked on the i button because you need more information, a box will appear in which you can type a message to the requester asking for the information you need. 

 

 

If you approve the request, a page will appear with a box for optional email confirmation comments.  You can either put in a message to the requester or skip this and select “approve”. From there you will be in a page called EVENT INFO.  This is where you will need to fill in the information gathered from the first step.

 

  • Check to make sure the event or organization name is spelled out and acronyms are not used.   Also make sure there is a descriptor in the event title such as practice, game, rehearsal, performance, class, reception, etc.
  • Select the correct “customer” (dept or organization from the drop down list).
  • Select the correct “contact” name from the drop down.
  • Check the event type to make sure it is correct.  It should populate from the original request. Do not use the "XXX-Do Not Use" selections.
  • “Owner” refers to the approver (you). 
  • Make sure there is a number in the estimated attendance box. This is important for reports. 
  • Make sure the time in the request is the actual event time.  If they have requested setup or teardown time, you can enter this as an edit later in the process.
  • Do not check “Featured” or “Private” unless you want the event on the SMU online public calendar (featured) or if you do not want anyone else to know what the event is (private).  In most cases both of these should remain unchecked.

 

 

In the blue MEETINGS box a little further down on the page, click on the event name that will appear in blue.  This takes you to the place where you can enter details for this event.

 

The Gantt Chart will show you any resources selected.  You need not do anything under this section.

 

The next section is “Room Assignments”.  You can add or change rooms selected. Under the “Resource Assignment”, select any resources requested.  Resources are equipment and services.  You may need to filter these resources using the grey filter button.

 

 

You can select any resource by clicking on the name of the resource or the right column “Available”.  A number may appear telling you how many items are available.  Select the number you need and click on “save”.  If no number comes up there is only one.  If the resources you need are pink, it means all of this particular item is unavailable. In the upper right hand corner, select “Assign”

 

 

You can skip the “Pre/Post” section.

 

The next section is “Setup/Teardown”.  Enter setup begin time.  End time must be before the event start time.  Enter teardown time.  Teardown time must begin after the event end time.  If you do not have any setups, you can skip this section.

 

The next section is “Notes”.  Here you need to enter any setup instructions or notes to others about this event, i.e. food service, campus safety, iT.

 

 

Check the “Status” box at the top of this page.  If it does not say approved, click on the change button, select “approved”, apply and save.  If another “Save” button is showing at the top of the page, click on Save” again.

 

On the next page, select “Send Event Summary” which is a green tab at the top.  The requester’s name should be populated from the event request. 

 

At this point you will need to enter any other people’s email that you want to get this event information, i.e., food service, campus safety, IT, etc.  Click on ”add to recipients” Click on “Send” (lower left hand corner).

 

Author: ARWAGN09
Last update: 2012-10-31 21:59


How do I request a room in Astra Scheduling?

How to Request a Room in Astra

 

  1. Go to BlackBoard and on the left side of the screen click the link for Room Scheduling.

 

  1. You will be redirected to the Astra portal.  Once there click Request and Event.

 

  1. Select the appropriate template for the space you need to reserve.  Most often, the template will be either Meeting, Dining and Lounges or Minneapolis Meeting Rooms.

 

  1. Enter the Required information as indicated by the asterisks. Depending on the template you choose, the required information will vary.

 

  1. The Meeting Name will auto fill from the section above.  Under Meeting Type select the appropriate Type.  Generally Meeting is sufficient, but depending on the form, there may be other options that are more appropriate.

 

  1. Enter your start and end times, then select your date, and click create.  Your meeting will populate in the Meetings section.  Be sure to check the box next to the meeting(s) you want to request rooms for and click Request Rooms.

 

  1. Select a room that is available and meets your needs. Click OK.

 

  1. The room will now be added to your meeting(s).

  1. Click the Submit button in the top Left corner. A confirmation page will come up and you can click Done.

Author: Mike Montgomery
Last update: 2015-07-23 17:40


Equipment Available for Check Out

The Winona Campus HelpDesk has a number of technology items available for check out for SMUMN students and employees. Click on the categories below to learn more about the equipment we have available. To check out an item, please contact the HelpDesk. 

 

Cameras & Tripods

Laptops & Hardrives

Microphones & Speakers

Projection & Mobile Media Carts

Miscellaneous

 

 

 

 

 

 

 

 

 

 

 

 

Cameras & Tripods

 

Pocket Video Cameras (qty 7)

Specs: 

  • Pocket-sized camcorder; Flat back panel with touch-sensitive buttons; 1.5-inch color LCD screen
  • 2 GB of on-board flash memory--records up to 60 minutes of video; 2x digital zoom
  • Internal Lithium-ion battery recharges when built-in USB arm is connected to a computer
  • Connects to TV for instant viewing
  • Built-in software lets you easily edit video files and upload them to video sharing sites

 

 

 

 Video Camcorder - Panasonic (qty 1)

Specs:Panasonic HC-V250 Full HD Camcorder (Red)

 

  • Capture up to Full HD 1920 x 1080 Video
  • Backside Illuminated Image Sensor
  • Built-In Wi-Fi
  • One-Touch NFC Connectivity
  • 50x Optical Zoom
  • 90x Intelligent Zoom
  • Power O.I.S. (Optical Image Stabilizer)
  • High-Sensitivity Stabilizing Gyro Sensor
  • Built-In Creative Control Modes

 

 

Microsoft Webcams LifeCAM HD3000

Specs:

  • True 720p HD video - Post true HD video to online video sites.
  • 16:9 widescreen - For cinematic video recording.
  • TrueColor Technology - Automatically delivers bright and colorful video, in virtually all lighting conditions.
  • Universal attachment base - Work on your desktop, laptop, or notebook.

 

 

 

Tripods

Universal Tripods will work with any camera. 

 

Document Cameras (3)Elmo EV-400AF Visual Presenter

Elmo and Samsung Document Cameras 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Laptops & Hardrives 

 

 

 

HP 8440 Laptops (2) 

Specs:

  • Windows 7 Professional (64-Bit)
  • 14-inch HD LED-Backlit Display (1366x768)

 

 

 

 

 

HP 2740 Laptop (1) 

Specs:

 

  • Windows 7
  • Digital Eraser Pen with tether and clip
  • Multi-touch with support for screen gestures
  • SD Card Reader

 

 

 

External Hardrives (4)

Formatted for PC or MAC

 

External Hardrives (set of 15)

For LAN Events

 

 

 

 

 

 

 

 

 

Microphones & Speakers

 

 

Cordless & Lapel Microphones 

For use in Salvi Lecture Hall or the Common Room

 

 

USB Microphones (3)

For use with a Laptop or Desktop Computer 

 

 

 

Speaker Phone

For use with conference calls. 

 

 

 

 

 

 

 

 

Projection & Mobile Media

 

 

Laptop/Projector Carts (2) 

Includes:

  • PC Laptop
  • Speaker
  • Projector
  • DVD/VCR Player
  • All necessary cabling

 

 

 

Projector Cart (No Laptop)

Includes:

  • Speaker
  • Projector
  • DVD/VCR Player
  • Connections for personal device (VGA)

 

Portable LCD Projectors (2) 

  • Rolling case
  • VGA Cable

 

Portable LED Casio Projectors (2) 

  • Small Size
  • Easy to carry case
  • VGA Cable

 

Portable Projection Screens (3)

  • Two sizes
  • Widescreen
  • Easy to use pull up design

 

Portable Flat Screen TV Display Carts (2)

  • Large Flat Panel Display
  • HDMI & VGA Connections
  • DVD Player
  • Speakers

 

 

 

 

 

 

 

 

Miscellaneous Tech Items

 

Turning Point Personal Response System

Classroom Set Response System

 

iPad VGA Adapters

 

Garmin GPS Device

 

Samsung DVD Writer (USB) 

 

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2015-10-23 19:07


How do I use a CD/DVD in a classroom?

Step 1: Insert DVD/CD into the Dedicated PC:

  • Depending on the Teacher Station, there will be a disc drive accessible via the button marked with the red arrow respectively. Some PCs have yellow marking the button to assist in finding it. Gently place in disc and close the drawer once seated.

Or

 

Step 2: Open VLC PLayer

Option 1:

  • Click on the icon in the toolbar (bottom of screen) if the icon is there.

Option 2:

  • Click on the “Start Menu” or press the “Windows Key”

  • Search for “VLC” or scroll to the folder “VideoLAN” where you can click to open the application.

The application initially look like:

 

Step 3: Open Media

  • Click on the “Media” drop down menu, and select “Open Disc…”

Step 4: Play Movie

  • Select the correct format for your disc (DVD or Audio CD)

  • Confirm the title of the disc in the “Disc Device” menu

  • Click “Play”

 

Step 5: Watch!

  • The DVD will Play

  • Quick tip: Use the mouse to select menu items

 

For information on the interface of VLC PLayer please refer to these links:

https://wiki.videolan.org/Documentation:Quick_start_guide/

-Basic guide to interface and preferences

https://wiki.videolan.org/Documentation:Interface/

-Details for dropdown menus from the top bar

https://wiki.videolan.org/FAQ/

-legal and use questions regarding VideoLAN

https://www.videolan.org/vlc/features.html

-official VideoLAN website

 

Additionally please contact resources available to you:  

  • IT Helpdesk ext. 7800

  • Fitzgerald Library

Author: cxmoor16
Last update: 2019-06-14 22:04


How Do I Use Zoom in a Polycom Room?

Zoom Room Step-by-Step Guide

Prerequisites: 

  • The account hosting the meeting needs to be a PRO Zoom account to use the Zoom Room function.

  • All functions will be on the Touch Panel in this guide, unless specified.

  • Call the Helpdesk (7800) if you need assistance

 

Upon walking into the room:

  1. Press the “Power Button” to start.

  2. Select “Zoom Meeting” for Room Mode.

  3. After a few seconds, the system will turn on and display a white screen where there will be a voice that speaks to you. Following are the screens that you will see on the TV screen and the touchpanel:

  

Using the Numpad highlighted by the red square, Press, then enter your Meeting Id of your Meeting for your meeting. 

What is my “Meeting ID”?

This is the numbers at the tail end of the link you share with others via email, or looking at the meeting details. Reference link: https://support.zoom.us/hc/en-us/articles/201362373-What-is-a-Meeting-ID-

 

  1. Verify the number on the screen is the same as what you intended to enter. 

    1. Use the asterisk () as a backspace if necessary.

  2. Press to enter the meeting. 

 

 

The following is a diagram of the use cases of the buttons on the Touchpanel:

 

End Call

End Zoom Meeting connection; will need to use “New Meeting” or “System Off” buttons to continue.

Share Content

Present PC, Laptop or Apple TV that is dedicated in the room to the meeting. 

Stop Sharing

Click to stop sharing local sources

Privacy

Microphone Mute

Video Mute

Video Camera Mute

New Meeting

Resets room to the white “Please Enter Room ID…”. Use if getting into another Zoom meeting, or get to Step 3 again.

Room Mode

Use to switch room modes, like in Step 2.

System Off

Power off system, If you are in a call, it will hang up. Use this function when done for the session.

Additional resources: 

Zoom Support on SIP calling: https://support.zoom.us/hc/en-us/articles/201854563-Start-a-Meeting-from-an-H-323-SIP-Endpoint

In call Controls for SIP calls:

https://support.zoom.us/hc/en-us/articles/115005889546-H-323-SIP-Menu

Wireless Presenting to a Zoom Meeting:

https://support.zoom.us/hc/en-us/articles/203727929-Screen-Sharing-with-Zoom-Rooms

Author: cxmoor16
Last update: 2019-08-23 21:35


Network Folders & Resources

How can I recover files from a network folder?

If you need to go back to a previous version of a network folder, you can restore an older version of it yourself! This is very helpful if a file is deleted, will not open anymore, or is acidentally deleted. T

To Restore:

1. On a Windows PC, Open computer and RIGHT CLICK on your network drive, and choose properties.

2. Chose the previous versions tab.

3. Chose a time and date, and press view.

 

 

 


Author: Ryan Ballanger
Last update: 2011-06-20 22:24


Where can I store my data?

 

Saint Mary's University File Storage Information

GOOGLE DRIVE

This is a storage location located within Google Apps. 

Accessible from ANYWHERE on- or off-campus. You can log in with your Saint Mary's Google Apps account and upload/download files, create and edit files, and share and collaborate with others.

You can install the Google Drive app on your PC or Mac to open and organize files from your computer.

 

 

YOUR C: DRIVE

While convenient, and necessary when you are off-campus, the local hard-drive on your computer, drive C:, is not the preferred place to store your files.

In case your hard drive fails or gets damaged (dropped laptop, spilled coffee, and so on), your important files and information stored on the C: drive are irretrievably lost.

 

NETWORK DRIVES

When you save files to your U: drive (or My Documents folder when connected to SMUMN network and SMUMN-owned computer), the files are saved to a network drive - it's securely backed up, and accessible from anywhere: classrooms, labs, and even from computers off-campus (when using the VPN connection). You may have other network drives: the K: drive for your department's files, and the O: drive for Course Materials.

For Mac users, network drives are referenced with volume names, not letters.

 

 

 

   

Author: My FAQ Data entry
Last update: 2019-01-28 18:17


Students: How do I map a network drive? (accessing U: drive on campus)

This entry is in revision and can not be displayed.

Author: Emily A. Degallier
Last update: 2020-07-07 17:43


What if I run out of space in my network drive/folder?

This entry is in revision and can not be displayed.

Author: Emily A. Degallier
Last update: 2020-07-07 17:44


Folder Permissions

Certain drives and folders on the network require administrator privileges to access, and on different levels (read only or edit).

If you need access to a specific drive or folder, please have your supervisor contact the Helpdesk and put in a request for Folder Permissions. Please be specific as to what sort of access you need and to what drive and folders. 

 

 

 

Author: Emily A. Degallier
Last update: 2013-08-14 17:48


How to connect to network storage from a Mac.

To connect a Mac to SMUMN network storage please do the following steps:

Click "Go"  on the Apple Menu at the top of the screen

Click "Connect to Server…"

Type in: smb://servername/name of drive*     See list below

Click "Connect"

Enter your SMUMN username and password

Click "Connect"

*** Make sure you disconnect the network drive if using a shared/public computer.

 

* Various "Drive" names for Connecting to SMUMN Network Storage:

Department Network Storage (K Drive): smb://morpheus/departmental

Course Materials Drive (academic course information): smb://morpheus/coursema

Personal Network Storage (U drive): smb://neo/username$

Department Webpages: smb://landini/deptmntl

*** Again make sure you disconnect the network drive if using a shared/public computer.

 

 

Author: DCISEWSK
Last update: 2014-09-23 16:58


Mac Keychain Issues

 

Quick Answer: Your best option is to click "CREATE NEW KEYCHAIN", which is the middle button, when the box first appears. If it's already gone, try rebooting to get it to pop up again.  

"Please Update Your Keychain Password" Message Box

 

  • If you remember your OLD password, please click "Update Keychain"
  • If you do NOT remember your old password, click "Create new Keychain" 
  • If neither of these work, please see further instructions below. 

 

 

 

What is a Keychain?

Why are problems occuring with the Keychain?

How do I update my Keychain password?

How do I delete my Keychain and start over?

 

 

 

What is a keychain?

The keychain in Mac OS X is Apple’s password management system.

A keychain can store all your passwords for applications, servers, and websites.

When you connect to a network server, open an email account, or access any password-protected item that is keychain-aware, your keychain can provide the password so you don't have to type it.

You start with a single keychain, which is created automatically the first time you log in to your Mac OS X user account. Your default keychain has the same password as your login password. This keychain is unlocked automatically when you log in to Mac OS X and is referred to in Keychain Access menus as the "login" keychain.

 

 

When keychain problems occur

Keychain problems occur when a user's login password does not match their keychain password. 

 

On campus Macs, many users log in with their SMUMN account credentials.  However, when a user changes their SMUMN passwords, keychain does not recognize the change automatically. 

 

When the password used to log into the machine does not match the current keychain password, the keychain does not unlock for use with password management.  The user is able to log onto the machine, but applications that use the keychain system, such as Safari, will give the user an error message stating that the application wants to use the "login" keychain.  It will ask for the keychain password.  Below is a typical keychain request for Safari.

If a user clicks Cancel, the message will return again.  If a user clicks Cancel a second time, the message goes away and the application continues to open.  However, if the warning is cancelled, saved password information will not be available while using the application. 

Sometimes this error message will not cease to pop up. 

Login keychain

 

 

Deleting the Old Keychain

If a user is unable to remember their old password and the "Create New Keychain" button is not functioning correctly, they can delete the Keychain and start fresh by follow these instructions: 

 

1. In Finder Select Go > Go to folder… (??G)

 

 

2. In the window that appears, type the following:

~/Library/Keychains/

3. Click GO.

4. Look for a folder with a name similar to this "A8F5E7B8-CEC1-4479-A7DF-F23CB076C8B8".

Note: Each folder will have a unique number.

 

 

5. Move this folder to the Trash.

6. Immediately click Apple Menu and click Restart to restart your Mac.

 

 

 

 

 

 

Author: ELANGR
Last update: 2016-02-22 17:48


How to clear cache in Google Chrome?

How to clear cache and cookies when using Google Chrome on Windows

To clear cache and cookies when using Google Chrome on Windows, follow the steps detailed below:

• Click on the More button, situated in the upper right corner.

• Go to History, and select History.

 

• Click on the Clear browsing data, in the left-side column.

 

• Choose From the beginning of time and click again on Clear browsing data.

NOTE: Make sure the boxes next to Cached images and files and Cookies and other site and plug-in data are checked.

 

 

Author: HJOHNSON
Last update: 2020-03-13 16:22


Information for New Users » Employees

How to install software on a University PC - Faculty/Staff

For faculty, staff and administration at Saint Mary's University, we have many programs available for installation on your office computer which you do not need administrator privileges to install. Please follow the directions below to install the software. 

 

**Please note, if the software you are looking for is not available in this list, you can request it from the HelpDesk. If it is a piece of software which you think would be useful for other staff members and should be included in the Software Center, please fill out this Software Center Request Form

 

Installing Programs from the Software Center in Windows 10

 

1. Open the Start Menu, and then click "All Apps"

 

 

2. Scroll down to "Microsoft Endpoint Manager" and then open "Software Center"

 

 

3.In the Software Center you can see a collection of applications that are available for installation on your PC. Select the application(s) you wish to install and click "Install"

 

 

4. To see the status of the installation, click "Installation Status" on the left side of the screen. Here you will be able to see the status of any and all software installations from the network. 

 

 

5. Please note that the program you are installing will pop up and ask you to click through a series of installation steps. Please click "Install".

 

 

 

 

 

 

 

 

 

4. The program will be installed in the background while you continue your work.  You will not see any progress for most programs. Most programs install in 5-30 minutes.

Author: Emily Langr
Last update: 2020-06-25 01:56


1) Faculty/Staff: Technology Systems Introduction

 SMUMN Systems Overview

 

Blackboard:

  • Blackboard is an Online Learning Management System. 
  • Create and manage courses and online materials. 
  • Resources for non-Faculty staff can also be found on Blackboard under "SMUMN Services" (Human Resources, Business Office, etc, have made forms and information available here.) 

 

Tegrity:       

  • Record classes with Tegrity!
  • Tegrity is our cloud-based class capture system and it is accessible through Blackboard for courses and organizations.  Recording can take place in preconfigured classrooms or on a computer with a web camera and microphone. 
  • Winona Campus: 54 multimedia classrooms are setup for recording with Tegrity.
  • Twin Cities Campus:  LaSalle Hall 208 is setup with audio and video capture capabilities. 

 

 

Faculty (Employee) Portal:

  • Used for class lists, payroll, grade submission, reset username and password, and more. Visit faculty.smumn.edu to review.

Gmail:

  • Official SMUMMN email is provided through Google Apps for Education.   

SMUMN Network Storage:

  • Winona Campus: The U: drive offers 1 Gb of personal network accessible space to store data files.  This location is stored in the SMUMN cloud and is accessible from any computer connected to the SMUMN network or from anywhere through a VPN connection. The K: drive is commonly used for departmental storage.  Personal network storage can be increased, if needed, by submitting a request through the HelpDesk. 
  • Twin Cities Campus:  Network drive space is also available at the Twin Cities (Park Ave.) campus.  Contact the TC HelpDesk for more information.  
  • All: Google Drive (available through Google Apps for Education) offers UNLIMITED storage space online. This is a very secure and convenient option for file storage and sharing. Learn more in the "Google Apps" help section. 

 

Other Points of Interest          

Virtual Private Network (VPN):

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2017-06-13 17:39


What is SMUMN's Appropriate Use of Technology Policy?

APPROPRIATE USE OF TECHNOLOGY POLICY

Saint Mary's University of Minnesota recognizes that technology resources can be a means for intellectual, social, cultural growth, but said resources can also be a means for harassment and destructiveness. As a Catholic institution, the university has an obligation to encourage civility and respect in the use of technology resources. Consequently, members of the university community - students, faculty, and staff - are expected to exercise responsibility, operate technology resources ethically, respect the rights and privacy of others, and operate within the bounds of the law and of university policy and standards when using university technology resources.

The use of technology resources at the university is a privilege.

The university reserves the right to restrict the use of its technology resources and limit access to the same when faced with violations of federal or state laws or university policies or standards. The university reserves the right to inspect software, files, and materials stored on or transmitted by university technology resources. The university reserves the right to remove or limit access to material posted on or transmitted by its technology resources. Technology resources include the university's computing facilities, its electronic mail system, its voice mail system, and Internet access.

Responsibilities of Each Technology Resources User
  1. Appropriate Use of Technology Resources
    1. Each user must use technology resources for the purposes for which they are intended. The university maintains technology resources for the purposes of conducting and fostering the instructional, educational, and research activities of the university as well as furthering the business interests of the university. Users will not use technology resources for commercial purposes or unauthorized financial gain. Users will not use technology resources for political purposes.
    2. Each user must use appropriate language when utilizing technology resources. Appropriate language is language that reflects the academic and institutional values of the university. Users will not send harassing, intimidating and/or threatening messages through electronic mail, voice mail or other means.
    3. Each user must use technology resources consistent with local, state, and federal laws. Users must comply with federal copyright law in their use of technology resources. Unless authorized by the software developer, users may not reproduce computer software or its related documentation. Users will only use computer software in accordance with license agreements, whether the software is licensed to the university or to them.
    4. Each user must use technology resources consistent with the limited availability of said resources. Academic use will be the first priority for computing facilities. Users will not initiate or encourage the promulgation of chain letters, unauthorized automated or mass postings, or other types of unauthorized large scale distributions. Users will not use technology resources in a way that is wasteful of any resource, including processor, memory, disk storage or input/output resources.
    5. Each user must respect the physical security of technology resources. Users will not create or release computer viruses or engage in other destructive or potentially destructive programming activities. Users will not disrupt the timeshare functions or network traffic by recklessly or intentionally overloading the system or otherwise deny or restrict the access of others. Users will not modify, alter or otherwise tamper with systems hardware or software unless explicitly authorized to do so. Users will not tamper with terminals, microcomputers, printers or any other associated university-owned equipment. Removal of computer equipment, disks, ribbons, paper or documentation from a computing facility, without authorization, constitutes theft. Users will be prosecuted accordingly.
    6. Users of the university's technology resources assume full responsibility for their experiences. The university cannot and will not protect users against the existence or receipt of material that may be offensive to them except in cases of violation of the law or of university policy or standards, and then only when technically feasible. Individuals using technology resources are warned that they may willingly or unwillingly receive or discover material that they find offensive.
    7. By using the university technology resources, User agrees to indemnify, defend (with counsel acceptable to the university) and hold harmless the university, its trustees, officers and employees against any and all claims for injury to person or damage to property (including claims of employees of User) associated with the User's use of the university's technology resources.
    8. The university requires that users of technology resources demonstrate respect for others, respect for the university, and respect for the values of a Catholic Lasallian university when using technology resources.
  2. Account and System Security
    1. Users of the university's technology resources are responsible for any activity that takes place through their account. Accordingly, each user should:
      1. Choose a secure password.
      2. Not disclose that password to others.
      3. Not share his/her account with anyone, without exception.
      4. Always log out of his/her account.
    2. Users of the university's technology resources are responsible for maintaining a secure system environment. Accordingly, each user must:
      1. Immediately report security concerns to technology staff, an appropriate supervisor or an appropriate administrator.
      2. Not modify or attempt to modify any technology resources equipment or software.
      3. Not crash or attempt to crash technology resources systems.
      4. Not circumvent or attempt to circumvent system security measures or restrictions.
      5. Not access or attempt to access any unauthorized accounts, either internally or externally.
    3. The university reserves the right to monitor the use of all the technology resources it provides or that are used within its jurisdiction or in its name. The university respects the privacy of users; however, users are advised that in an institutional setting, no absolute guarantee of privacy exists.
    4. Technology staff will investigate the inappropriate use of technology resources and will take appropriate action for account and system violations whenever said staff is notified of or observes such inappropriate use.
    5. The university will cooperate with local, state, and federal authorities investigating violations of local, state, or federal law involving technology resources of the university.

    Recourse for Violations by Users

  3. Investigations
    1. Alleged violations of this policy by students on the Winona campus will be investigated by the Office of the Vice President for Student Development or the Office of the Associate Provost, whichever office is most appropriate. Alleged violations of this policy by students on the Twin Cities campus and all other university campuses or delivery sites will be investigated by the dean of the academic area. The technology resources staff will assist in investigations, as appropriate.
    2. Inappropriate use of technology resources by students in the College on the Winona campus will be handled using the same disciplinary judicial process as is used for violations of the Student Handbook. Inappropriate use of technology resources by students of the Twin Cities campus and all other university campuses or delivery sites will be handled using the Grievance Procedure from the most recent Twin Cities Campus Catalog and Student Handbook. The use of technology resources may be suspended during an investigation if technology resources staff reasonably believes that the inappropriate use of technology resources has occurred.
    3. Alleged violations of this policy by employees will be investigated by the employee's supervisor. The supervisor will be assisted in the investigation, as appropriate, by the technology resources staff.
    4. Inappropriate use of technology resources by employees will be handled using the disciplinary process outlined in the Employee Handbook, the Faculty Handbook, or the School of Graduate Studies and School of Special Programs Handbook, as appropriate.
  4. Consequences
    1. If a student violates this policy, he/she may face sanctions up to and including expulsion from the university. A student may lose computing privileges as a sanction for violation of this policy.
    2. If an employee violates this policy, he/she may face sanctions up to and including termination from employment at the university.
    3. The use of technology resources to commit an act of academic dishonesty may subject a student to separate sanctions for academic dishonesty and for violation of this policy.
    4. Students and employees may face civil and criminal consequences, independent of action by the university, if their inappropriate use of technology resources violates local, state, or federal law.

Author:
Last update: 2016-08-05 16:52


What Internet browser or mobile apps work best with SMUMN online applications?

For most applications, any browser will be just fine, however, Chrome and Firefox do tend to be a little bit faster than Internet Explorer or Safari. See below for some specific applications. 

 

Tegrity:

 

Windows/PC: 

Internet Explorer 11 
  • This is the prefered browser for using Tegrity. You will want to make sure IE is up to date. 
Chrome
  •  If using Chrome, go to chrome://plugins and make sure TegRunnerPlugin, Window Media Player, Adobe Flash Player are checked to Always allowed to run.

Edge

  •  This would be on Windows 10 computers and accessed through Blackboard.
MacOS

  • Safari or Chrome should paly Tegrity recording and playback.
 
Mobile
 
iOS and Android (iPhone, iPad, Samsung Galaxy, etc)
For Blackboard or Tegrity, The apps from the Play Store or iTunes work best. 
The Tegrity app does allow recording, but does NOT work with all phones\tablets.
 

Windows 8 / 8.1:

If the address bar (http text box) is at the bottom or the top of the screen will affect application function.

If at the bottom, change to use the desktop version of Internet  Explorer, Firefox or Chrome via the Desktop.

This is because two versions of Internet Explorer exist. One is "touch friendly" and has the address bar at the bottom and is opened from the start screen. This version has glitches with Blackboard and does not work at all with Tegrity.

The "Desktop" Internet Explorer has the address bar at the top and is opened from the desktop icon on the start screen and launched from the IE icon on the lower left of the desktop view. This is the version that works best with Blackboard and Tegrity.
(except edit mode\instructor view, see IE11 notes)
 
Blackboard Tests\Quizzes:
 
A wired network connection MUST be used for taking Blackboard assessments. If you do not have a device with an ethernet port, please use a computer lab if on campus. If not on campus a regular computer or laptop will need to be used. If using a wireless connected Android or iOS device, the app MUST be used (NOT the web browser).

If you, as a student, experience an issue during a test please contact your instructor immediately and take a screen shot of the issue.
 
Astra room scheduling:
In general, Internet Explorer will work the best with Astra. Astra does not support Safari (Mac), but seems to work alright with Chrome and Firefox. Astra does not support iOS\Android.
 
 

Author: BBEHLING
Last update: 2019-02-11 22:06


How do I request an iPad?

Saint Mary's purchases iPads in bulk to take advantage of a quantity discount from Apple.  All iPads should be purchased through IT Services.

 

Staff and Faculty can request an iPad by clicking here.  

Author: TPJOHNSO
Last update: 2017-09-14 17:26


Where can I get support for my personal device?

Fixing Personally-Owned Computers

 

While we do try to help home and student users connect to the Saint Mary's University network, we do not fix personally-owned computers, even if they are used for college work. If, however, you need help at home accessing resources, feel free to call the Help Desk (457-7800), and we’ll do what we can over the phone. If your personal computer requires further work, we have a list below of possible options to whom we can refer you too.  They perform contracted services (i.e., you need to pay them!) to work on personal machines.  Saint Mary's does not endorse any company over another so they are listed below in alphabetical order.

 

ALT I.T Services--http://www.alt-itservices.com/

ComputerDock--http://www.computerdock.biz/

Downtown Computers--http://www.downtowncomputerswinona.com/

HBC--http://www.hbci.com/wizards/

Up-N-Running--http://www.up-n-running.com/

Winona Computers--http://www.winonacomputers.com/

 

In the Twin Cities Metro:

Geek Squad Tech Support (Best Buy Stores)--http://www.geeksquad.com/

Micro Center--http://www.microcenter.com/

Yelp Search--http://www.yelp.com/search?cflt=itservices&find_loc=Minneapolis%2C+MN/

 

 

Author: TPJOHNSO
Last update: 2016-08-09 16:43


What does IT Services Support?

 

Computer Workstation Support Policy

 

Last revision November, 14th 2014

Saint Mary's University of Minnesota (SMUMN) department of Information Technology Services (ITS) HelpDesk provides hardware and software support services for SMUMN-owned Windows and Apple desktop and laptop computers used in both main campuses and affiliated sites and centers, plus limited support for personally owned computers.  Service requests are made by contacting the IT Services HelpDesk or on the web at http://techfaq.smumn.edu/.  Our support technicians provide free help with installations and problem solving for Macintosh or Windows PC desktop and laptop computers, software, and peripherals such as printers and webcams.  Primary coverage goes to the main systems of faculty and staff and the school’s system infrastructure. Secondary coverage extends to other SMUMN-owned computers in labs and classrooms.  Only minimal help related to network connectivity, security, and system crashes is available for personally owned computers.

The remainder of this note describes in detail the specific services that our support technicians will provide, and lists the priority order and expected response time for various classes of problems.

 

 

Covered services for desktop and laptop support

Our technicians will always respond to general questions about university services such as email configurations.  This list describes the types of on-site help they provide for your computer. Please note that items not on this list are generally not covered.

  1. Full support is available for SMUMN-owned computers.  Associated peripherals (printer, webcams, etc.) are also covered.

For any substantial problem, IT Services will simply re-image the PC using the appropriate system image.

 

To get hardware and software support as shown in the list below, your computer must run either the Mac OS X operating system or the Windows operating system. There is no software support for other operating systems such as Linux - only hardware installation and problem diagnosis.

  • Install hardware.
  • Install and configure the operating system, "essential SMUMN software", network software, backup software, basic office applications (for example, browser, and Microsoft Office), and other commonly used applications.
  • Encrypt the computer as required by new university security mandates.
  • Install hardware and software upgrades.
  • Configure network connectivity
  • Secure against viruses, worms, and hackers or recover from a compromise.
  • Debug hardware and operating system problems.
  • Debug problems and provide user consulting for the software categories listed above.
  • Optimize the system (for example, defragment disk).
  • Give advice for hardware/software purchases and improvements to meet needs (for example, printer options).
  1. For personally owned computers and mobile devices of faculty, staff, students, and visitors for related work, limited assistance may be requested when the user is unable to resolve issues after following documented procedures.  You are expected to try to resolve the problem yourself before entering an assistance request.  Help is available for Mac OS X or later and Windows 7 or later in the following categories only:
  • Configure network connectivity
  • Configure security settings and software to protect against viruses, worms, and hacker compromises.
  • Assist with cleanup and recovery from a security compromise.
  • Troubleshoot problems that make the computer unusable, such as frequent crashes and freezes.
  • Install, configure, or upgrade the operating system only as needed to resolve security or system usability issues.

 

Priority order and expected response times for support

For critical issues that effect the student academic experience, immediately call the ITS HelpDesk.

Winona Campus                                     Minneapolis Campus

(800) 635-5987, ask for “HelpDesk”       (866) 437-2788 ext 7800

(507) 457-6987                                      (612) 728-5100 option 4, or ext 7800

 

ITS HelpDesk technicians will try to fix critical problems within 1 business day.  Critical problems may overrule and delay previously scheduled lower priority requests.

 

The technicians are notified when a new request is entered.  If this is an urgent request, be sure to note that in the first sentence of a web-based submission: i.e. (Subject: URGENT: Projector in room 123).

 

For non-critical requests, the technician will attempt to contact you within one business day to schedule a time to help you. Non-critical problems are generally scheduled for the next available time slot, which is generally in a day or two but could be up to one week away during heavy workload periods.

 

New computer or peripheral installations are handled differently.  Installations can be scheduled well in advance to be completed within a few days of expected arrival.

All classroom systems and labs are imaged annually, usually between the end of the Summer and beginning of the Fall semesters when available.

 

The priority order for help requests, from highest to lowest:

  1. Critical problems with a primary computer system or peripheral that prevent or hinder a faculty or staff member from doing his/her normal work; and problems that prevent use of the classrooms for teaching scheduled classes.
  2. Other non-critical problems with the primary workstation computer or peripheral of a faculty or staff member; and non-critical problems in the classrooms, including preparation of the computers for new classes at the beginning of each quarter.
  3. Installation of a new primary computer or peripheral for a faculty or staff member.
  4. Problems with other (non-primary) SMUMN owned computers or peripherals in offices or laboratories, including student offices.
  5. Installation of a new non-primary SMUMN owned computer or peripheral in offices or labs, including staff offices.
  6. Problems affecting a personally owned computer that is used for SMUMN related work. Off-site computers must be brought to the office.

Author: Mike Montgomery
Last update: 2016-02-17 20:53


First Time Login Instructions

Welcome to Saint Mary's University of MN! 

 

Sometime after you accepted through the university, you should have received an email to your personal email account that you submitted with your original application. This email is very generic looking and contains your username and temporary password for your first time logging into SMUMN systems. 

**If you cannot find this email, please check your spam folder and/or call the Helpdesk for assistance. 

 

All first time users need to login to the Student/Faculty Portal. You will not be able to access other SMUMN Systems, including Gmail, until you first login to your portal. Student Portal  Faculty Portal

 

After logging into the portal please change your password: 

change password

 **If you do not see a change password button please change the term to an upcoming term


 

The password set here will sync to your SMUMN accounts.

Blackboard: https://courses.smumn.edu/

Gmail: https://mail.google.com/

  

Author: ggrade16
Last update: 2020-07-21 23:48


Using Google Drive instead of a VPN/Network Drive (u:)

Why is Google Drive the best place to store your files? Because the storage space is now UNLIMITED! You can store any file type you need and organize files into folders, just like your U: drive. Learn more about setting up Google Drive to work like a Network drive below. 

 

First, your Google Drive is available from any device via a web browser at any time. From drive.google.com you can upload and download your files. 

 

An easier way to work with Microsoft Office (doc, docx, ppt, pptx, xl...etc) and Google Drive is to download the desktop app. 

 

 

Go to drive.google.com in your browser and click "Download Drive" in the settings menu. 

 

 

Then, select "Drive for Mac & PC"

 

 

 

 

 

Once the download has finished, you will need to Run the file. 

 

 

 

 

 

 

 

After Google Drive has finished installing, open your computer files and you will see Google Drive listed as a folder. You can drag and drop and organize files and folders here. Google Drive will sync when you are connected to the internet so you can access your files from multiple devices. 

 

 

 

The advantage to using the desktop version of Google Drive is that if you store Microsoft Office files in Drive you won't have to download and then re-upload them. You simply double-click the file in the desktop Drive folder and it will open in the appropriate Microsoft Office program. Click "Save" and then you're done! 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2015-10-02 21:36


Microsoft Office 365 Free for Faculty, Staff & Students

We are happy to announce that Saint Mary's University is now able to offer Microsoft Office FREE for current SMUMN Faculty, Staff Students. Please follow the directions below to install Office (PC or Mac) for free. 

 

  1. Go to http://portal.office.com

  2. Log in using your SMUMN email address and Student/Faculty Portal password.

Office 365 log in

 

 

   3. After logging in, click on "Install Office".

Install Office

 

  4. Select "Office 365 apps". The installer will be downloaded.

Office 365 Apps

 

  5. When the download completes, follow the onscreen instructions to use the installer. Don't forget to activate Office using the same credentials you used to log in to portal.office.com.

 

Windows:

Windows Install

 

Mac:

Mac Instructions

 

***Please note that SMUMN does not, at this time, support the use of Microsoft's One Drive. If you would like to store your files in the cloud and access them from multiple devices, we recommend using Google Drive's desktop application. Click here to learn more about using Google Drive with Microsoft Office files: Using Drive instead of a VPN/Network Drive (U:)

Author: ELANGR
Last update: 2020-07-24 23:06


How to Stay Safe Online

Please help keep our Saint Mary's University Network Safe and Secure by following these principles of internet safety. 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2016-04-01 22:51


Accessing Hoonuit Learning

Atomic Learning Web Site

Hoonuit (Formally Atomic Learning) is a training resource and professional development tool purchased by the university for use in classes, in departments and for individual training. 

 

Hoonuit can be accessed from the University Links on the Blackboard login page, or through this URL: https://www.atomiclearning.com/highed/login/smumn 

 

You will need to log in with your Saint Mary's University username and password (same as the Portal, Blackboard and Gmail). 

 

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2019-10-29 18:48


Previous Version - Faculty Online Portal - Overview

This is the 2016 - July 2019 version of the Faculty(employee) Portal. A new overview video is in the works to be posted. Much of the content in this video is valid. The various screens are accessed from a different place on the faculty.smumn.edu. The "home" screen menu is across the top versus being on the left side. The most noticeable change is accessing your profile which is now in the upper right corner instead of the upper left.

The Faculty Online Portal is used by university faculty to view course lists, schedules, student information and advisor functions. Please view the video below for an overview of the site functionality. 

 

**We recommend viewing this video in HD. Click on the settings gear in the video viewer to change the viewing quality. 

 

If you need to see the video in full screen, click here

 

 

 

 

 

Author: ELANGR
Last update: 2019-08-07 21:46


New Faculty/Employee Portal - Overview

This is a video overview of the updated Faculty/Employee Portal. To access the Faculty portal visit https://faculty.smumn.edu

 

To play video click here.

 

Author: BBEHLING
Last update: 2019-08-08 16:35


Information for New Users » Students

What are the requirements for students bringing a computer to campus?

 

Student-Owned
Computer Guidelines

 

In order to connect to the SMUMN network and obtain Internet access, student-owned computers are required to meet or exceed minimum performance guidelines and have certain software packages installed. The University provides Microsoft Office 365 for Students.

Windows Compatible Computer:

Operating System: Windows 10, Windows 8.x, Windows 7

               HelpDesk does not support other operating systems

Processor:  Dual Core Pentium or equivalent processors.

RAM: Minimum of 4GB but having more is recommended.

 

Apple MAC Computer:

  Operating system:  Mac OS 10.9 or newer

  RAM: Minimum 4GB but having more is recommended.

 

Chrome Book

Chromebooks will work with our network.

 

Wireless networking:

All Wireless devices should have 802.11a/g/n  or 802.11ac Wi-Fi compatibility for best performance.  Devices that only support 802.11b/g/n operate only on the 2.4ghz frequency and will not perform as well due to the number of devices on campus.

Personal network devices (routers and access points) are not allowed on campus. They tend to cause interference issues with SMU provided wireless. Turn off wireless on personal printers.  iT HelpDesk does not connect personal printers to the network.

 

Prepping your computer before coming to campus:

 

Run the SMU Winona Campus Computer Readiness Check on the Blackboard login page to see if the computer being brought to campus meets the specified requirements. 

 

Guidelines for Computer Maintenance:

Computer operating systems (OS), especially Windows-based OS’s, must be maintained while connected to the SMUMN network. As part of this, he Universty provides the required Network Access Control (NAC) software. When you initially connect to the  network, you are prompted to install this software. The software scans your system to ensure that it meets network access requirements: operating system up-to-date, active and up-to-date virus-scanning software, and current virus definition files (DATs). It does not scan your personal data.

 

Maintenance items include the following:

Running Windows Update (Microsoft) or Software Update (Apple Mac OS’s) to have current security patches, service packs, application updates, and driver updates.

Running an allowed virus-scanning program, definition files (DAT’s) must be up-to-date (current).

 

Other Recommendations:

  • Purchase of extended warranties, for all computers.
  • Purchase of accidental damage coverage for portable computing devices (laptops). You may want to check with your home owner’s insurance agent for accidental damage coverage.

 

The iT Department does not recommend the installation or use of peer-to-peer (P2P) file sharing programs, such as Ares, iMesh, KaZaa, Morpheus, Limewire, etc. The HelpDesk does not support computer issues caused or potentially caused by P2P file sharing programs. Please uninstall these programs before coming to campus.

 

* Computer maintenance is an ongoing process and the responsibility of the computer user. Updates and virus scanning should be done, at minimum, once a week. Adware and spyware scans should be done, at least, monthly.

 

Please refer to the Getting Started Guides in "Information for New Users" to the left. 


 

 

 

 

Author: Emily A. Degallier
Last update: 2015-12-15 19:11


Should I get a Mac or a PC?

There are several factors to consider when deciding what kind of computer to get. 

First, what are you used to using?

 People who are accustomed to using a PC might want to stay with a PC. Same goes for Mac users. Switching to a new operating system (i.e. from a PC to a Mac or vice versa) is a learning process that you need to be prepared for. 

On your new computer make sure you know how to:

  • Access files and folders
  • Run System Updates (i.e. Windows Updates/Apple Software Updates)
  • Install/Update an Antivirus Program

If you don't know how to do these things, please ASK the Helpdesk! We would be happy to sit down with you and walk you through some basic maintenence steps to get the most out of your computer. 

Secondly, what is your intended field of study? 

Most of the time it won't matter whether you have a Mac or PC for your field of study. Some fields have an easier time with one operating system over another though. If you aren't sure if there would be a preference, ASK! Call the Helpdesk, or send an email to a faculty member or advisor for your program of interest. 

Generally:

  • Social Sciences (English, History, Political Science...etc...) Most of the faculty use PC. Students it may be an even split between Mac and PC. Preference lies entirely with the user. 
  • Natural Sciences: Fairly even split between Mac and PC. May be helpful for you to know the basic workings of both systems (much of that knowledge will be learned as you go along in your studies). 
  • Music and Visual Arts: Generally Mac users. Apple computers tend to dominate these fields because the software needed for these programs is generally more accessible for Macs. PC's can still be used, but software can be an extra expense. 

Finally, what is your budget and what are your personal expectations about your new computer?

Pros and Cons for PC:

  • Pro: Generally Cheaper
  • Pro: More Readily Customizable
  • Pro: More Options for Software (especially for Gamers) 
  • Con: Currently more susceptible to Viruses and Spyware
  • Con: For some users the amount of customizability can be overwhelming and requires a higher learning curve if you're not used to using a PC
  • Con: Software for Music and The Visual Arts can be less accessible/more expensive than Mac versions. 

Pros and Cons for Mac: 

  • Pro or Con: Less Customizable. This is great for people that don't want a lot of "options" but simply want to use the machine. This can be disagreeable for people who like to have a lot of options and want the ease of changing them frequently. 
  • Pro: Much less likely (though not unheard of) to get Viruses or Spyware
  • Pro: Much less likely (based of number of PC's vs. Macs that are brought down to the Helpdesk) to have software or hardware malfunctions. 
  • Con: When a Mac does have a software or hardware malfunction it usually requires a Mac specialist to fix. The Helpdesk does support minor software malfunctions for Macs. If we are unable to solve the problem we can direct you to the nearest Apple Support Center for more assistence. 
  • Con: Software is nearly always Mac Specific. (This can be frustrating for avid gamers. If you still really want a Mac but need software that is specific to a PC, consider a Dual Boot Mac) 
  • Con: Apple computers are generally more expensive up front. 

 

So it all comes down to your personal preferences. Either operating system will work smoothly with our campus network. If you have further questions about bringing a computer to campus, please contact the Helpdesk. 

 

 

 

Author: Emily A. Degallier
Last update: 2015-08-13 01:01


What is SMUMN's Appropriate Use of Technology Policy?

APPROPRIATE USE OF TECHNOLOGY POLICY

Saint Mary's University of Minnesota recognizes that technology resources can be a means for intellectual, social, cultural growth, but said resources can also be a means for harassment and destructiveness. As a Catholic institution, the university has an obligation to encourage civility and respect in the use of technology resources. Consequently, members of the university community - students, faculty, and staff - are expected to exercise responsibility, operate technology resources ethically, respect the rights and privacy of others, and operate within the bounds of the law and of university policy and standards when using university technology resources.

The use of technology resources at the university is a privilege.

The university reserves the right to restrict the use of its technology resources and limit access to the same when faced with violations of federal or state laws or university policies or standards. The university reserves the right to inspect software, files, and materials stored on or transmitted by university technology resources. The university reserves the right to remove or limit access to material posted on or transmitted by its technology resources. Technology resources include the university's computing facilities, its electronic mail system, its voice mail system, and Internet access.

Responsibilities of Each Technology Resources User
  1. Appropriate Use of Technology Resources
    1. Each user must use technology resources for the purposes for which they are intended. The university maintains technology resources for the purposes of conducting and fostering the instructional, educational, and research activities of the university as well as furthering the business interests of the university. Users will not use technology resources for commercial purposes or unauthorized financial gain. Users will not use technology resources for political purposes.
    2. Each user must use appropriate language when utilizing technology resources. Appropriate language is language that reflects the academic and institutional values of the university. Users will not send harassing, intimidating and/or threatening messages through electronic mail, voice mail or other means.
    3. Each user must use technology resources consistent with local, state, and federal laws. Users must comply with federal copyright law in their use of technology resources. Unless authorized by the software developer, users may not reproduce computer software or its related documentation. Users will only use computer software in accordance with license agreements, whether the software is licensed to the university or to them.
    4. Each user must use technology resources consistent with the limited availability of said resources. Academic use will be the first priority for computing facilities. Users will not initiate or encourage the promulgation of chain letters, unauthorized automated or mass postings, or other types of unauthorized large scale distributions. Users will not use technology resources in a way that is wasteful of any resource, including processor, memory, disk storage or input/output resources.
    5. Each user must respect the physical security of technology resources. Users will not create or release computer viruses or engage in other destructive or potentially destructive programming activities. Users will not disrupt the timeshare functions or network traffic by recklessly or intentionally overloading the system or otherwise deny or restrict the access of others. Users will not modify, alter or otherwise tamper with systems hardware or software unless explicitly authorized to do so. Users will not tamper with terminals, microcomputers, printers or any other associated university-owned equipment. Removal of computer equipment, disks, ribbons, paper or documentation from a computing facility, without authorization, constitutes theft. Users will be prosecuted accordingly.
    6. Users of the university's technology resources assume full responsibility for their experiences. The university cannot and will not protect users against the existence or receipt of material that may be offensive to them except in cases of violation of the law or of university policy or standards, and then only when technically feasible. Individuals using technology resources are warned that they may willingly or unwillingly receive or discover material that they find offensive.
    7. By using the university technology resources, User agrees to indemnify, defend (with counsel acceptable to the university) and hold harmless the university, its trustees, officers and employees against any and all claims for injury to person or damage to property (including claims of employees of User) associated with the User's use of the university's technology resources.
    8. The university requires that users of technology resources demonstrate respect for others, respect for the university, and respect for the values of a Catholic Lasallian university when using technology resources.
  2. Account and System Security
    1. Users of the university's technology resources are responsible for any activity that takes place through their account. Accordingly, each user should:
      1. Choose a secure password.
      2. Not disclose that password to others.
      3. Not share his/her account with anyone, without exception.
      4. Always log out of his/her account.
    2. Users of the university's technology resources are responsible for maintaining a secure system environment. Accordingly, each user must:
      1. Immediately report security concerns to technology staff, an appropriate supervisor or an appropriate administrator.
      2. Not modify or attempt to modify any technology resources equipment or software.
      3. Not crash or attempt to crash technology resources systems.
      4. Not circumvent or attempt to circumvent system security measures or restrictions.
      5. Not access or attempt to access any unauthorized accounts, either internally or externally.
    3. The university reserves the right to monitor the use of all the technology resources it provides or that are used within its jurisdiction or in its name. The university respects the privacy of users; however, users are advised that in an institutional setting, no absolute guarantee of privacy exists.
    4. Technology staff will investigate the inappropriate use of technology resources and will take appropriate action for account and system violations whenever said staff is notified of or observes such inappropriate use.
    5. The university will cooperate with local, state, and federal authorities investigating violations of local, state, or federal law involving technology resources of the university.

    Recourse for Violations by Users

  3. Investigations
    1. Alleged violations of this policy by students on the Winona campus will be investigated by the Office of the Vice President for Student Development or the Office of the Associate Provost, whichever office is most appropriate. Alleged violations of this policy by students on the Twin Cities campus and all other university campuses or delivery sites will be investigated by the dean of the academic area. The technology resources staff will assist in investigations, as appropriate.
    2. Inappropriate use of technology resources by students in the College on the Winona campus will be handled using the same disciplinary judicial process as is used for violations of the Student Handbook. Inappropriate use of technology resources by students of the Twin Cities campus and all other university campuses or delivery sites will be handled using the Grievance Procedure from the most recent Twin Cities Campus Catalog and Student Handbook. The use of technology resources may be suspended during an investigation if technology resources staff reasonably believes that the inappropriate use of technology resources has occurred.
    3. Alleged violations of this policy by employees will be investigated by the employee's supervisor. The supervisor will be assisted in the investigation, as appropriate, by the technology resources staff.
    4. Inappropriate use of technology resources by employees will be handled using the disciplinary process outlined in the Employee Handbook, the Faculty Handbook, or the School of Graduate Studies and School of Special Programs Handbook, as appropriate.
  4. Consequences
    1. If a student violates this policy, he/she may face sanctions up to and including expulsion from the university. A student may lose computing privileges as a sanction for violation of this policy.
    2. If an employee violates this policy, he/she may face sanctions up to and including termination from employment at the university.
    3. The use of technology resources to commit an act of academic dishonesty may subject a student to separate sanctions for academic dishonesty and for violation of this policy.
    4. Students and employees may face civil and criminal consequences, independent of action by the university, if their inappropriate use of technology resources violates local, state, or federal law.

Author:
Last update: 2016-08-05 16:52


Who do I contact for graduate level online course support?

Technology support for Saint Mary's University of Minnesota National Online Programs is available with the following information.

 

http://onlineprograms.smumn.edu

Description: This link is for information about SMUMN Online program offerings.

 

http://engage.smumn.edu

Description:  This link is for our admitted students and instructors for class materials and collaboration.
What Blackboard is to our on-campus students, Engage is to our national online program students

 
Technical Support:

Engage:


1-833-345-1796 - Option 2

SaintMarysMN@support.edu.help



 

 

 

Author: BBEHLING
Last update: 2020-09-21 22:01


What Internet browser or mobile apps work best with SMUMN online applications?

For most applications, any browser will be just fine, however, Chrome and Firefox do tend to be a little bit faster than Internet Explorer or Safari. See below for some specific applications. 

 

Tegrity:

 

Windows/PC: 

Internet Explorer 11 
  • This is the prefered browser for using Tegrity. You will want to make sure IE is up to date. 
Chrome
  •  If using Chrome, go to chrome://plugins and make sure TegRunnerPlugin, Window Media Player, Adobe Flash Player are checked to Always allowed to run.

Edge

  •  This would be on Windows 10 computers and accessed through Blackboard.
MacOS

  • Safari or Chrome should paly Tegrity recording and playback.
 
Mobile
 
iOS and Android (iPhone, iPad, Samsung Galaxy, etc)
For Blackboard or Tegrity, The apps from the Play Store or iTunes work best. 
The Tegrity app does allow recording, but does NOT work with all phones\tablets.
 

Windows 8 / 8.1:

If the address bar (http text box) is at the bottom or the top of the screen will affect application function.

If at the bottom, change to use the desktop version of Internet  Explorer, Firefox or Chrome via the Desktop.

This is because two versions of Internet Explorer exist. One is "touch friendly" and has the address bar at the bottom and is opened from the start screen. This version has glitches with Blackboard and does not work at all with Tegrity.

The "Desktop" Internet Explorer has the address bar at the top and is opened from the desktop icon on the start screen and launched from the IE icon on the lower left of the desktop view. This is the version that works best with Blackboard and Tegrity.
(except edit mode\instructor view, see IE11 notes)
 
Blackboard Tests\Quizzes:
 
A wired network connection MUST be used for taking Blackboard assessments. If you do not have a device with an ethernet port, please use a computer lab if on campus. If not on campus a regular computer or laptop will need to be used. If using a wireless connected Android or iOS device, the app MUST be used (NOT the web browser).

If you, as a student, experience an issue during a test please contact your instructor immediately and take a screen shot of the issue.
 
Astra room scheduling:
In general, Internet Explorer will work the best with Astra. Astra does not support Safari (Mac), but seems to work alright with Chrome and Firefox. Astra does not support iOS\Android.
 
 

Author: BBEHLING
Last update: 2019-02-11 22:06


Where can I get support for my personal device?

Fixing Personally-Owned Computers

 

While we do try to help home and student users connect to the Saint Mary's University network, we do not fix personally-owned computers, even if they are used for college work. If, however, you need help at home accessing resources, feel free to call the Help Desk (457-7800), and we’ll do what we can over the phone. If your personal computer requires further work, we have a list below of possible options to whom we can refer you too.  They perform contracted services (i.e., you need to pay them!) to work on personal machines.  Saint Mary's does not endorse any company over another so they are listed below in alphabetical order.

 

ALT I.T Services--http://www.alt-itservices.com/

ComputerDock--http://www.computerdock.biz/

Downtown Computers--http://www.downtowncomputerswinona.com/

HBC--http://www.hbci.com/wizards/

Up-N-Running--http://www.up-n-running.com/

Winona Computers--http://www.winonacomputers.com/

 

In the Twin Cities Metro:

Geek Squad Tech Support (Best Buy Stores)--http://www.geeksquad.com/

Micro Center--http://www.microcenter.com/

Yelp Search--http://www.yelp.com/search?cflt=itservices&find_loc=Minneapolis%2C+MN/

 

 

Author: TPJOHNSO
Last update: 2016-08-09 16:43


What does IT Services Support?

 

Computer Workstation Support Policy

 

Last revision November, 14th 2014

Saint Mary's University of Minnesota (SMUMN) department of Information Technology Services (ITS) HelpDesk provides hardware and software support services for SMUMN-owned Windows and Apple desktop and laptop computers used in both main campuses and affiliated sites and centers, plus limited support for personally owned computers.  Service requests are made by contacting the IT Services HelpDesk or on the web at http://techfaq.smumn.edu/.  Our support technicians provide free help with installations and problem solving for Macintosh or Windows PC desktop and laptop computers, software, and peripherals such as printers and webcams.  Primary coverage goes to the main systems of faculty and staff and the school’s system infrastructure. Secondary coverage extends to other SMUMN-owned computers in labs and classrooms.  Only minimal help related to network connectivity, security, and system crashes is available for personally owned computers.

The remainder of this note describes in detail the specific services that our support technicians will provide, and lists the priority order and expected response time for various classes of problems.

 

 

Covered services for desktop and laptop support

Our technicians will always respond to general questions about university services such as email configurations.  This list describes the types of on-site help they provide for your computer. Please note that items not on this list are generally not covered.

  1. Full support is available for SMUMN-owned computers.  Associated peripherals (printer, webcams, etc.) are also covered.

For any substantial problem, IT Services will simply re-image the PC using the appropriate system image.

 

To get hardware and software support as shown in the list below, your computer must run either the Mac OS X operating system or the Windows operating system. There is no software support for other operating systems such as Linux - only hardware installation and problem diagnosis.

  • Install hardware.
  • Install and configure the operating system, "essential SMUMN software", network software, backup software, basic office applications (for example, browser, and Microsoft Office), and other commonly used applications.
  • Encrypt the computer as required by new university security mandates.
  • Install hardware and software upgrades.
  • Configure network connectivity
  • Secure against viruses, worms, and hackers or recover from a compromise.
  • Debug hardware and operating system problems.
  • Debug problems and provide user consulting for the software categories listed above.
  • Optimize the system (for example, defragment disk).
  • Give advice for hardware/software purchases and improvements to meet needs (for example, printer options).
  1. For personally owned computers and mobile devices of faculty, staff, students, and visitors for related work, limited assistance may be requested when the user is unable to resolve issues after following documented procedures.  You are expected to try to resolve the problem yourself before entering an assistance request.  Help is available for Mac OS X or later and Windows 7 or later in the following categories only:
  • Configure network connectivity
  • Configure security settings and software to protect against viruses, worms, and hacker compromises.
  • Assist with cleanup and recovery from a security compromise.
  • Troubleshoot problems that make the computer unusable, such as frequent crashes and freezes.
  • Install, configure, or upgrade the operating system only as needed to resolve security or system usability issues.

 

Priority order and expected response times for support

For critical issues that effect the student academic experience, immediately call the ITS HelpDesk.

Winona Campus                                     Minneapolis Campus

(800) 635-5987, ask for “HelpDesk”       (866) 437-2788 ext 7800

(507) 457-6987                                      (612) 728-5100 option 4, or ext 7800

 

ITS HelpDesk technicians will try to fix critical problems within 1 business day.  Critical problems may overrule and delay previously scheduled lower priority requests.

 

The technicians are notified when a new request is entered.  If this is an urgent request, be sure to note that in the first sentence of a web-based submission: i.e. (Subject: URGENT: Projector in room 123).

 

For non-critical requests, the technician will attempt to contact you within one business day to schedule a time to help you. Non-critical problems are generally scheduled for the next available time slot, which is generally in a day or two but could be up to one week away during heavy workload periods.

 

New computer or peripheral installations are handled differently.  Installations can be scheduled well in advance to be completed within a few days of expected arrival.

All classroom systems and labs are imaged annually, usually between the end of the Summer and beginning of the Fall semesters when available.

 

The priority order for help requests, from highest to lowest:

  1. Critical problems with a primary computer system or peripheral that prevent or hinder a faculty or staff member from doing his/her normal work; and problems that prevent use of the classrooms for teaching scheduled classes.
  2. Other non-critical problems with the primary workstation computer or peripheral of a faculty or staff member; and non-critical problems in the classrooms, including preparation of the computers for new classes at the beginning of each quarter.
  3. Installation of a new primary computer or peripheral for a faculty or staff member.
  4. Problems with other (non-primary) SMUMN owned computers or peripherals in offices or laboratories, including student offices.
  5. Installation of a new non-primary SMUMN owned computer or peripheral in offices or labs, including staff offices.
  6. Problems affecting a personally owned computer that is used for SMUMN related work. Off-site computers must be brought to the office.

Author: Mike Montgomery
Last update: 2016-02-17 20:53


First Time Login Instructions

Welcome to Saint Mary's University of MN! 

 

Sometime after you accepted through the university, you should have received an email to your personal email account that you submitted with your original application. This email is very generic looking and contains your username and temporary password for your first time logging into SMUMN systems. 

**If you cannot find this email, please check your spam folder and/or call the Helpdesk for assistance. 

 

All first time users need to login to the Student/Faculty Portal. You will not be able to access other SMUMN Systems, including Gmail, until you first login to your portal. Student Portal  Faculty Portal

 

After logging into the portal please change your password: 

change password

 **If you do not see a change password button please change the term to an upcoming term


 

The password set here will sync to your SMUMN accounts.

Blackboard: https://courses.smumn.edu/

Gmail: https://mail.google.com/

  

Author: ggrade16
Last update: 2020-07-21 23:48


1) Overview SMUMN Systems & Resources for Students

 SMU Systems Overview

 

Blackboard:

  • Blackboard is an Online Learning Management System. 
  • Access your courses and online materials. 
  • Clubs & Organizations also have online resources on Blackboard

Tegrity:       

  • Tegrity is our cloud-based class recording system and it is accessible through Blackboard for courses and organizations.  Recording can take place in preconfigured classrooms or on a computer with a web camera and microphone. 
  • Winona Campus: 54 multimedia classrooms are setup for recording with Tegrity.
  • Twin Cities Campus:  LaSalle Hall 208 is setup with audio and video capture capabilities. 
  • If your instructor uses Tegrity you will be able to access recorded classes on Blackboard for review outside of classtime!

Student Portal:

  • Reset SMUMN passwords
  • View Semester Grades
  • Register for Classes
  • Register for Housing
  • Update Personal Information
  • Pay Tuition
  • View Unofficial Transcripts
  • ...and much more!

Gmail:

  • Official SMU email is provided through a Google email service.  

SMU Network Storage:

  • Google Drive (available through Google Apps for Education) offers UNLIMITED storage space online. This is a very secure and convenient option for file storage and sharing. Learn more in the "Google Apps" help section. 

 

 

 

 

 

Author: ELANGR
Last update: 2020-07-07 16:48


Using Google Drive instead of a VPN/Network Drive (u:)

Why is Google Drive the best place to store your files? Because the storage space is now UNLIMITED! You can store any file type you need and organize files into folders, just like your U: drive. Learn more about setting up Google Drive to work like a Network drive below. 

 

First, your Google Drive is available from any device via a web browser at any time. From drive.google.com you can upload and download your files. 

 

An easier way to work with Microsoft Office (doc, docx, ppt, pptx, xl...etc) and Google Drive is to download the desktop app. 

 

 

Go to drive.google.com in your browser and click "Download Drive" in the settings menu. 

 

 

Then, select "Drive for Mac & PC"

 

 

 

 

 

Once the download has finished, you will need to Run the file. 

 

 

 

 

 

 

 

After Google Drive has finished installing, open your computer files and you will see Google Drive listed as a folder. You can drag and drop and organize files and folders here. Google Drive will sync when you are connected to the internet so you can access your files from multiple devices. 

 

 

 

The advantage to using the desktop version of Google Drive is that if you store Microsoft Office files in Drive you won't have to download and then re-upload them. You simply double-click the file in the desktop Drive folder and it will open in the appropriate Microsoft Office program. Click "Save" and then you're done! 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2015-10-02 21:36


Microsoft Office 365 Free for Faculty, Staff & Students

We are happy to announce that Saint Mary's University is now able to offer Microsoft Office FREE for current SMUMN Faculty, Staff Students. Please follow the directions below to install Office (PC or Mac) for free. 

 

  1. Go to http://portal.office.com

  2. Log in using your SMUMN email address and Student/Faculty Portal password.

Office 365 log in

 

 

   3. After logging in, click on "Install Office".

Install Office

 

  4. Select "Office 365 apps". The installer will be downloaded.

Office 365 Apps

 

  5. When the download completes, follow the onscreen instructions to use the installer. Don't forget to activate Office using the same credentials you used to log in to portal.office.com.

 

Windows:

Windows Install

 

Mac:

Mac Instructions

 

***Please note that SMUMN does not, at this time, support the use of Microsoft's One Drive. If you would like to store your files in the cloud and access them from multiple devices, we recommend using Google Drive's desktop application. Click here to learn more about using Google Drive with Microsoft Office files: Using Drive instead of a VPN/Network Drive (U:)

Author: ELANGR
Last update: 2020-07-24 23:06


How to Stay Safe Online

Please help keep our Saint Mary's University Network Safe and Secure by following these principles of internet safety. 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2016-04-01 22:51


Accessing Hoonuit Learning

Atomic Learning Web Site

Hoonuit (Formally Atomic Learning) is a training resource and professional development tool purchased by the university for use in classes, in departments and for individual training. 

 

Hoonuit can be accessed from the University Links on the Blackboard login page, or through this URL: https://www.atomiclearning.com/highed/login/smumn 

 

You will need to log in with your Saint Mary's University username and password (same as the Portal, Blackboard and Gmail). 

 

 

 

 

 

 

 

 

 

Author: ELANGR
Last update: 2019-10-29 18:48


How to Add/Drop Courses

Adding and Dropping of Courses is available at the beginnging of each new term. Add/Drop dates are determined by the Office of the Registrar. 

 

To Add/Drop courses from your schedule, log in to student.smumn.edu

 

Under the "My Student Portal" tab select "Registration"

regestration button

 

 

Select the term and hit "Confirm"

**Make sure that the correct TERM is selected when you log in. Example: FA20 College = Fall of 2020 on the Winona Campus

 

At the top of this screen you will see your current schedule. To Drop a course, select the checkbox next to the course. To cancle use the button in the upper left.

drop class

 

To ADD a course: Scroll to the bottom then use the search bar to find courses. Click the "Add" button to add the course to your schedule.

add courses

 **Pre-requisites, time conflicts, and course seats are displayed in place of the "Add" button.

 

After "Add" is clicked the course will be put into your registration.

pending course

 

 

**for issues with Pre-Reqs please contact the registrar. 

Under Graduate: 507-457-6655 or 877-304-4273

Graduate: 612-238-4566 or 866-437-2788

 

  

Author: ggrade16
Last update: 2020-08-11 20:15


SGPP Students - Student Portal Overview

This entry is in revision and can not be displayed.

Author: ELANGR
Last update: 2019-08-09 21:52


Student Portal Interface Overview

In July 2019 Saint Mary's University updated the interface for the student portal that should provide a mobile friendly environment but keep the funcitonality of the portal itself. All users are on the new version at this time.

 

Click here to view the new video overview of the student portal.

Reminder: student portal page found at https://student.smumn.edu

 

 

 

Author: BBEHLING
Last update: 2020-07-07 17:27


Phones

How do I fax a document?

FAX SERVICES


If you need to receive a fax, you can have it sent to the IT department at (507) 457-1633.  Please ask the party sending you a fax to put your full name on the cover sheet or first page of the fax. We will attempt to notify you of an incoming fax so that you can pick it up. 

 

If you need to fax a document, you have 2 options.  To send a fax on your own, follow the below steps to add a virtual fax to your device, allowing you to fax any electronic document to any fax machine.  Otherwise, the IT Department can help fax a document if ever needed.  

 

To add the fax as a printer:

  1. On a windows device, go to Devices and Printers.
  2. Click Add a Printer.
  3. At the bottom, click The printer that I want isn't listed.
  4. Click the button next to Select a shared printer by name and enter \\140.190.136.32\Fax
  5. Click Next
  6. Follow the instructions to install the driver and click Finish.

 

To fax the document:

  1. Open the document you want to fax and choose Print.
  2. Choose the printer you just added and click Print.
  3. Click the Specify Destination Tab and in the Fax Number box enter 7 and then the number you want to send to.  (Ex: 75074571633)
  4. On the Send Options tab, enter any option you may want.
  5. On the Email Settings tab, check the Notify box and enter an email address if you want a notification.
  6. Click Send.

 

 

 

 

 

 


 

 

 

 

 

 

Author: My FAQ Data entry
Last update: 2018-09-21 22:33


What do I need to do to use my new phone?

SMUMN Phone System

Tips and Tricks Guide 

What do I need to do?  

  1.  Record your Personal Greeting
  2.  Record your name
  3.  Change your Personal Identification #
  4.  Change your Website Password
Follow these Easy Steps:
  • Pick up the Handset and press the messages button (Looks like an envelope).
  • Enter your Personal Identification number (default is 1234) followed by the # sign.
  • Press option 5 to change your Voice Mail Options.
  • To Record a Personal Greeting, Press 1.  Press 1 to record a Standard Greeting.  If you want to record an Out of Office Greeting, press 2. To record an Extended Absence Greeting press 3.
  • After you have recorded the greeting, press #.
  • To use the greeting, Press 2.
  • It will automatically take you back to the previous menu.
  • Press option 2 to Record your name.
  • After you have recorded your name, press #.
  • To use that recording, Press 2.
  • It will automatically take you back to the previous menu.
  • Press option 5 to Change your Personal Identification #.
  • Enter 1234#
  • Enter your new #
  • Enter it again for confirmation..
  • Hang up the call. 

Be sure to log into your Phone Website at https://phones.smumn.edu  to change your website password too! 

  • To login, use your 4 digit extension as your username and the default password is 12341234.
  • After logging in, go to the My Information Tab and click on Unified Messaging.
  • In the Password field, enter a new password. It must be 8 characters long.  IT suggests using your PIN and entering it twice.
  • In the Confirm Password field, enter your password again. Scroll to the bottom of the page and click Apply.
  • That's it--your phone is ready to use!

Author: TPJOHNSO
Last update: 2019-05-16 16:31


How do I use the Phone website?

Phone Web Portal

Open a browser and go to https://phones.smumn.edu/


 

**Setting changes in this portal do not take effect immediately. There is a brief synchronization delay which is generally about 30 seconds.


  1. VOICEMAIL--Allows you to view, play, and delete recorded messages.

  1. MY INFORMATION—Allows you to reset your PIN or password, forward voice messages to email, manage conference code and personal attendant



a.  Unified Messaging—reset PIN and Password and forward voice messages to email

b.  Distribution List—create distribution lists for forwarding messages to

c.  Conference Codes--if using it for more than 15 external parties, contact IT Services

d.  Attendant—ability to allow caller to push a button to forward to another line


Here is the screenshot for changing your PIN, password and forwarding to Email



  1. Call Forwardingsuggest setting cell phones to ring for 10 seconds to ensure that your cell phone voicemail doesn’t pick up


  1. SPEED DIAL—this may show up on the display of your phone depending on how many lines you already have on your phone.


***Shortcut to your favorites—click the Up arrow on your dialpad

  1. CALL HISTORY—allows you to search for a call based on date and time received

  1. PHONEBOOK You can download a CSV file that will open in Excel with everyone’s address.  Bug Alert: It currently only searches the page you are on. You will not find your own # when you search for yourself.

  1. PHONES—If your extension shows up on multiple phones you will see multiple phones listed here.

Author: TPJOHNSO
Last update: 2014-10-10 23:51


How do I call staff on another campus?

4 digit dialing is available between all campuses (Rochester, Twin Cities, Winona, Oakdale and Apple Valley)

 

The last 4 digits of the phone # is all that is needed.

Author: TPJOHNSO
Last update: 2014-10-10 23:51


How does my Do Not Disturb button work?

When DND (Do Not Disturb) is enabled, your phone will not ring and all incoming calls will go to your voice mail. 
If DND is enabled, you will see this icon  Inline image 3  to the left of your extension. 
 
 

To toggle Do Not Disturb on and off:

1.  Across the bottom of your screen you should see DND press the button directly underneath it.

 

When you enable Do Not Disturb, the following happens:  

The Do Not Disturb icon displays in the status bar, as shown next.

If your phone is idle, the Do Not Disturb icon,  , displays next to your phone line in Lines view, as shown next. If you have new messages or forwarding enabled, the messages or forwarding icon will display instead.

The DND icon in Home view, , changes to  , as shown next.

 

Note: Do Not Disturb and Shared Lines
Enabling Do Not Disturb on shared lines disables ringing only. You’ll still see a visual notification of the call and have the option to answer the call.

 

Troubleshooting: Why Doesn’t the DND Icon Display?  
If you’ve set your presence status to Do Not Disturb, as well as enabled DND for your phone, the message My Status: Do Not Disturb will display instead the date display, and the DND icon won’t display in the status bar.

 

Using Do Not Disturb with Multiple Lines

By default, the Do Not Disturb feature applies to all lines on your phone. However, your phone may be set up so that you can enable the feature on a per-line basis.  

  

To enable or disable Do Not Disturb for a particular line:  

1. From Home view, select DND.  
2. From the Line Select screen, use the up and down arrow keys to select the line to enable or disable Do Not Disturb on.  
3. From the Do Not Disturb screen, select Enable or Disable.

 

Power Tip: Automatically Enabling or Disabling Do Not Disturb for All Lines  
To automatically enable Do Not Disturb for all lines, press Set All. To automatically disable the feature for all lines, press Clear All.

Author: TPJOHNSO
Last update: 2014-10-10 23:56


How to clear Missed Messages

To clear your missed messages:
 
Press the "down" button on the directional pad on the right side of your phone. This is the shortcut for bringing up the missed calls screen. Viewing the screen is the only requirement to clear the indicator.
 
Press the home button twice to get back the the home screen after looking to see who called.
 

Author: TPJOHNSO
Last update: 2014-10-10 23:56


How do I forward a call directly to Voicemail?

To transfer a call directly to Voicemail:
  • Push the Transfer button below the screen
  • Press Blind
  • Enter 9999 followed by the phone # you want to transfer to
  • Push Send and Hangup

Author: TPJOHNSO
Last update: 2014-10-13 21:41


How do I connect my headset to my new Polycom VVX Phone?

You can connect an analog headset to your phone. If an analog headset is connected and in use,    glows green.  

 

If you use a headset, you can set up your phone so that all calls use your headset. If you use a headset that supports electronic hookswitch (EHS), you can press the hookswitch button to place, answer, and end calls. In addition, you may be able to mute calls and control volume from your headset.

 

 

Enabling Headset Memory Mode 

This feature is useful for permanent or full-time headset users. You can set up your phone so that all incoming and outgoing calls use your headset. At any time, you can switch to handset or speakerphone mode.  

 

To use Headset Memory Mode, you must enable, and then activate, Headset Memory Mode. When Headset Memory Mode is activated,    flashes either green (for analog headsets) or blue (for USB or Bluetooth headsets).  

 

To enable Headset Memory Mode:  

1. Select Settings from Home view, and select Basic > Preferences > Headset > Headset Memory.  

2. From the Headset Memory Mode screen, select Enabled.  

3. Press   .

4. To activate Headset Memory Mode, press    twice. The Headset key will flash to indicate that the phone is in Headset Memory Mode.  

 

Now, whenever you answer a call, the call will connect to your headset automatically.  

 

If you switch to the speakerphone or the handset, you deactivate Headset Memory Mode. Calls will no longer automatically go to your headset, unless you choose this mode. To have calls go to your headset again, activate Headset Memory Mode by pressing    twice.

 

 

Configuring Headset Options

Before you start using your headset, you need to configure certain options on your headset base unit and on your phone. The following section details when and how to set these options.  

 

Setting the Headset Base Unit Options  

Before you connect your headset to your phone, be sure to set the following options on your specific headset base unit model:  

  • For Jabra headsets, change the headset mode to DHSG on the headset base unit. For details, refer to your headset documentation or contact Jabra support.
  • For Plantronics headsets, change the coarse receive level to 3 and the transmit level to B on the headset base unit. Refer to the Universal EHS Adapter Getting Started guide packed in the headset box for more details.  
  • For Sennheiser headsets, set the first DIP switch - labeled 1 (DHSG) - to the down position on the back of the headset base unit. See, how to connect a Sennheiser headset for more information. For details, refer to your headset documentation or contact Sennheiser support.

 

Setting the Phone Analog Headset Options  

You may set the phone analog headset option locally through the phone.

 

To set the analog headset option on your phone:  

1. Navigate to the Analog Headset menu (Menu > Settings > Basic > Preferences > Headset > Analog Headset).  

2. Select the appropriate headset mode:  

  • Choose Regular Mode (default) if no compatible headset is attached.  
  • Choose Jabra DHSG if an EHS compatible Jabra headset is attached with an EHS cable or adapter.  
  • Choose Plantronics Mode if an EHS compatible Plantronics headset is attached with an EHS cable or adapter.  
  • Choose Sennheiser Mode if an EHS compatible Sennheiser headset is attached with an EHS cable or adapter. 

 

 

Connecting your Headset

If you have an EHS-compatible headset and headset adapter, follow the steps listed next to connect your headset to your phone.  

 

To connect a supported headset to your phone:  

1. Plug one end of the EHS adapter or cable into the serial port on the back of your phone.  

2. Plug the other end into the headset base unit.  

3. Connect the headset’s RJ-9 connector to the headset jack on the back of the phone.

 

 

Enabling Echo Cancellation to Troubleshoot Echo Issues  

In some cases when you are using your headset, the people that you call may experience audio or echo issues - such as feedback of your voice or of their own voice - during the call. If people that you call hear an echo while you are talking to them using your headset, you should enable echo cancellation on your phone. 

 

To enable echo cancellation on your phone:

1.  Navigate to the Echo Cancellation menu: Menu > Settings > Basic > Preferences > Headset > EchoCancellation.  

2. Select Enabled and press the Select soft key.

Author: MMONTGOM
Last update: 2014-06-18 23:01


How do I use my new Polycom VVX 410 Phone?

Polycom VVX 410 Quick User Guide   410 Quick Guide

Quick User Guide

 

Quick User Guide

Author: MMONTGOM
Last update: 2014-07-14 18:25


How do I use my new Polycom VVX 310 Phone?

Polycom VVX 310 Quick User Guide 

Quick User Guide

 

Quick User Guide

 

 

 

Author: MMONTGOM
Last update: 2015-08-27 20:04


How do I change ringtones?

To change the incoming ringtone, press the Home button and use the right arrow to move to Settings.

Push the button in the middle of the navigation keys to select Settings.

Push the button in the middle of the navigation keys again to select Basic.

Scroll down to #5 Ring Type and press the button again to select it.  

If you have multiple lines on your phone, select which line you want to change and press the button again.

Choose the ring tone you would like and push the button to select it.

Press the home button three times to get back to the home screen.

Author: TPJOHNSO
Last update: 2014-10-11 00:00


How do I silence a call?

With the old phone when another line was ringing, you could pick up the receiver & hang it up again. That process only silenced the ring tone. 

 

****HOWEVER, With the new phone system, that process actually ends the call.  
Instead, to silence a call, push the "Reject" or "Ignore" button that shows on the display when a call comes in for another line. 

Author: TPJOHNSO
Last update: 2014-10-11 00:00


How do I use phone conferencing?

Our phone system is setup to allow multiple people to call into a single number. (Similar to GoToMeeting) As a general rule, if you are going to use this with more than 15 external people (people who will call in from off campus), please notify IT Services so they are aware and can monitor the # of phone lines in use.  

 

There are 2 available #s to call.  

507-457-7458 or 507-858-4446 

 

After calling this number, disregard the message and immediately enter your 5 digit conference line.  Each person has their own conference line already configured.  It is 3 followed by your extension.  So the HelpDesk conference line (ext. 7800) would be 37800.  Give this conference line # to anyone you want to join your conference call.  If you want to secure your line, login to Phones.smumn.edu and go to the My Information Tab, then choose Conferences.  Click on your conference (ex: labeled 7800-conference) to set options such as a pin number or to monitor or mute participants.

 

 

 

 

 


Author: TPJOHNSO
Last update: 2015-04-13 19:54


How do I check my voicemail?

How to check your voicemail for SMUMN:

 

Winona Campus:

  • Dial 507-457-1799 or just 1799 if you are on campus
  • If you are dialing from your extension it will ask immediately for your PIN.
  • If you are dialing from outside the University, it will first ask for your extension and then your PIN. 
  • If this is the first time you are accessing your voicemail, your PIN should be "1234". If it is not OR you need it reset, please call the HelpDesk or click the link at the top page to submit a ticket online. 

Twin Cities Campus:

  • Dial 612-728-5100 and then push #
  • If you are dialing from your office phone it will ask immediately for your PIN.
  • If you are dialing from outside the University, it will first ask for y our extension and then your PIN. 
  • If this is the first time you are accessing your voicemail, your PIN should be "1234". If it is not OR you need it reset, please call the HelpDesk or click the link at the top page to submit a ticket online. 

 

 

 

 

 

 

Author: ELANGR
Last update: 2015-08-18 05:43


How do I add Favorites or Speed Dial on my phone?

To add favorites or speed dial options to the home screen of your phone:

 

 

  • Open the "Speed Dial" tab

 

  • Uncheck the "Use group speed dials" option

 

  • Click "Add Number" in the upper right

 

  • Enter the name and four-digit extension of the person or office you would like to have on speed dial. 

 

  • Click Apply and then Click "Save and Update Phone"

 

  • You should hear your phone beep and restart itself within 1 minute. Then, the speed dial options you added will be available on your home screen. 

 

*If you need your username/password reset for the Phone website, please contact the HelpDesk with your SMUMN Username and your extension number. 

 

 

 

 

 

 

Author: ELANGR
Last update: 2016-10-13 16:17


Network Folders & Resources » Software » Microsoft Office

Office Ribbon Tabs

This entry is in revision and can not be displayed.

Author: HJOHNSON
Last update: 2014-08-27 16:26


How to Share Files/Folders in Office 2013

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Author: HJOHNSON
Last update: 2014-11-03 16:12


How to Extract Text from Handwriting in OneNote 2013

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Author: HJOHNSON
Last update: 2014-11-03 16:06


How to Take Quick Notes in OneNote 2013

This entry is in revision and can not be displayed.

Author: HJOHNSON
Last update: 2014-11-03 16:52


Microsoft Office 365 Free for Faculty, Staff & Students

We are happy to announce that Saint Mary's University is now able to offer Microsoft Office FREE for current SMUMN Faculty, Staff Students. Please follow the directions below to install Office (PC or Mac) for free. 

 

  1. Go to http://portal.office.com

  2. Log in using your SMUMN email address and Student/Faculty Portal password.

Office 365 log in

 

 

   3. After logging in, click on "Install Office".

Install Office

 

  4. Select "Office 365 apps". The installer will be downloaded.

Office 365 Apps

 

  5. When the download completes, follow the onscreen instructions to use the installer. Don't forget to activate Office using the same credentials you used to log in to portal.office.com.

 

Windows:

Windows Install

 

Mac:

Mac Instructions

 

***Please note that SMUMN does not, at this time, support the use of Microsoft's One Drive. If you would like to store your files in the cloud and access them from multiple devices, we recommend using Google Drive's desktop application. Click here to learn more about using Google Drive with Microsoft Office files: Using Drive instead of a VPN/Network Drive (U:)

Author: ELANGR
Last update: 2020-07-24 23:06


Email » Gmail Basics

1) How do I find and login to my SMUMN email?

 

Saint Mary's University of Minnesota uses Google's Gmail for email services. 

**REMINDER:  If  this is your first time logging in to SMUMN Google email, you need to change your password in your portal prior to logging into your SMUMN Google email or other SMUMN-oriented web applications. Instructions can be found HERE

 

To access the SMUMN Google email login page:

    Type webmail.smumn.edu in your browser's address bar.

 

This is a screen shot of the page. Enter your username in the field.