Recording Status – What do they mean?


The table below identifies the possible recordings statuses and associated next steps.

Status Meaning Next Steps
Available Soon Recording is currently being processed or uploaded (it is in the queue on the recoding computer). Wait until the recording has been uploaded and processed.
Being Processed Recording was uploaded and is currently being processed by the service. Wait until the processing is completed.
Failed Recording was uploaded but the service could not process it. Contact your institution’s Tegrity administrator. Ask that the recording be manually reprocessed. If re-processing fails, have Tegrity administrator contact Tegrity Technical Support.
Moving/Copying Recording is currently being moved or copied to another course. Wait until the move/copy process is completed.
Network Fault Recorder in which the recording is in the upload queue has not communicated with the service for more than 24 hours.  (The recording computer is likely turned off or not connected to the internet.) Make sure that the recording computer is turned on (not asleep or in hibernaton mode) and connected to the internet.
Not Published Course instructor has selected to not publish the recording for student access. Publish the recording using the Actions > Publish function.
Pending Recording is waiting to be uploaded in the recorder queue (on the recording computer). Make sure that the recording computer is turned on (not asleep or in hibernaton mode) and connected to the internet.
Processing Error Recorder failed to process on recording computer. Contact your institution’s Tegrity administrator and ask him/her to contact Tegrity Technical Support.
Uploading Error Recorder failed to upload the recording. Make sure that the recording computer is turned on (not asleep or in hibernaton mode) and connected to the internet. Manually re-upload the recording.
Tags: Tegrity, upload
Last update:
2011-06-28 18:43
Author:
JSPARTZ
Revision:
1.3
Average rating:0 (0 Votes)

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