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  • Software: What is SMUMN online meeting software or resource?
    Answer: Saint Mary's purchased Zoom online meeting/conferencing software for use by SMUMN employees. For more information visit: https://zoom.us Definition of terms is at the bottom of this article.   Please review the ...
  • Google Apps: Tips and Tricks for Exporting Email
    Answer: How to create a Gmail account How to setup forwarding How to setup an out of office message How to export your Google data How to transfer your Emails ...
  • ResHall Information: How do I add a printer on a personally-owned Windows computer?
    Answer: Step 1 of these instructions is for personally-owned Windows computers when using wireless network, must be SMUMN-Secure or using the wired connections in ResHall spaces. If connecting to the wired SMUMN ...
  • Information for New Users: Respondus LockDown Browser Installation and Requirements (students)
    Answer: Saint Mary's University of Minnesota has obtained a campus-wide license for Respondus LockDown Browser. Respondus LockDown Browser™ is a customized browser that increases the security ...
  • Gmail Basics: 5) Helpful Settings In Gmail (Signatures, Auto-Replies etc)
    Answer: Use the links below to learn more about helpful features found in Gmail's Settings.   Signatures Changing your Picture in Gmail Gmail Notifications Setting up an Out of Office auto-reply Change ...
  • Facilities & Equipment: How do I request a space with the Astra Scheduling system?
    Answer: To request a meeting space on campus please follow these directions carefully. If you need assistance reserving a space please call ext: 1586 (507-457-1586).   1) ...
  • Mobile Questions: Setting up SMUMN Gmail on an iOS Device (iPad, iPhone, iPod Touch)
    Answer: Google Apps for Education and personal Gmail accounts have different best practices for setting up your accounts on an iOS device. Saint Mary's University of ...
  • Google Calendar: 5) Privacy & Sharing Settings for Calendars
    Answer: Google gives you the ability to control the visibility of your calendars within your organization. Please note that the follow directions must be followed for ...
  • Software: Does SMUMN provide online meeting software?
    Answer: Google Apps for Education provides a free video call service called Google Meets that works well for up to 25 people. You can use Google Meets ...
  • Google Calendar: 4) Creating & Managing Multiple Calendars
    Answer: In Google you can create and manage multiple calendars to help keep events organized. Learn more by visiting the links below!   Creating Additional Calendars Add Weather, Sports ...
  • ResHall Information: Registering Devices with Clearpass over Ethernet
    Answer:   All ResHalls now require clearpass authentication for devices connecting via Ethernet. It is reccomended to connect computers, Smart TV's, streaming devcies, and gaming consoles via ethernet ...
  • Facilities & Equipment: How Do I Use Zoom in a Polycom Room?
    Answer: Zoom Room Step-by-Step Guide Prerequisites:  The account hosting the meeting needs to be a PRO Zoom account to use the Zoom Room function. All functions will be on ...
  • VPN Instructions: Windows 10 - Cisco Anyconnect VPN
    Answer: With any SMU laptop, Cisco Connect should be installed.  Click the Cisco Anyconnect from the taskbar. Click on the Cisco Connect icon. The window below will appear, ...
  • Gmail Basics: Help! I have too many emails!
    Answer: Too many emails got you feeling overwhelmed? Gmail has some wonderful tools to help you stay organized!    To start, set up some labels to organize your ...
  • Wireless Network Access: What antivirus programs are approved for use on campus?
    Answer:     Saint Mary's University of Minnesota requires all computers to have current anti-virus software installed. Many of the mainstream anti-virus programs are approved for use on ...
  • Information for New Users: Chrome River Credit Card
    Answer: Logging in to Chrome River Launch the Chrome River application from any web browser (Chrome and Safari are preferred) https://app.ca1.chromeriver.com/login/sso/saml?CompanyID=smumn.edu. Your User ID will be your ...
  • Facilities & Equipment: How do I Approve an Event Request on Astra?
    Answer: Open the “Events” tab.  Go to the bottom and click on the ”Notification List”.     On the filter on the left hand side, select “event requests” for ...
  • Software: Who do I contact for assistance with my eFolio?
    Answer: Contact Number E-Mail Website 1-800-456-8519 efolio@custhelp.com http://www.efoliominnesota.com/       Support Hours     M-F Weekends Holidays 7:00AM - 9:00PM 10:00AM - 3:30PM Closed             ...
  • Employees: Where can I get support for my personal device?
    Answer: Fixing Personally-Owned Computers   While we do try to help home and student users connect to the Saint Mary's University network, we do not fix personally-owned computers, ...
  • Software: Software Request/Renewal Process
    Answer: Purchasing and implementing new software is far more complex than installing and finding the money. It requires a thorough review by the IT department to ...

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