Employees: How do I request an iPad? Answer:
Saint Mary's purchases iPads in bulk to take advantage of a quantity discount from Apple. All iPads should be purchased through IT Services.
Staff and Faculty ...
Phones: How do I change ringtones? Answer: To change the incoming ringtone, press the Home button and use the right arrow to move to Settings.
Push the button in the middle of the ...
Software: Supported Software (List) Answer: The IT Department officially supports the following list of software. This list is not conclusive. Please contact the HelpDesk if you have any questions. Thank ...
Read&Write and Snapverter: Faculty: How do I set up Snapverter? Answer: What is Snapverter?
Snapverter is an add-on feature for Read&Write for Google that can convert inacessible Scans, PDFs, Images, etc into accessible formats for students with ...
Software: Who do I contact for assistance with my eFolio? Answer:
Contact Number
E-Mail
Website
1-800-456-8519
efolio@custhelp.com
http://www.efoliominnesota.com/
Support Hours
M-F
Weekends
Holidays
7:00AM - 9:00PM
10:00AM - 3:30PM
Closed
...
Software: How do I open Vectorworks? Answer: Vectorworks is available in SJ233C and the Page Theater Production Office.
The first time you open it, you will need to fill in this screen ...
Employees: Where can I get support for my personal device? Answer: Fixing Personally-Owned Computers
While we do try to help home and student users connect to the Saint Mary's University network, we do not fix personally-owned computers, ...
Information for New Users: What can I do to keep my computer and data safe? Answer: In today's world, good digital citizenship means protecting yourself online at work and in your personal life.
Maybe you’ve already experienced your security or privacy being ...
Software: Software Request/Renewal Process Answer:
Purchasing and implementing new software is far more complex than installing and finding the money. It requires a thorough review by the IT department to ...
Facilities & Equipment: How do I use a CD/DVD in a classroom? Answer: Step 1: Insert DVD/CD into the Dedicated PC:
Depending on the Teacher Station, there will be a disc drive accessible via the button marked with the ...
Information for New Users: What does IT Services Support? Answer:
Computer Workstation Support Policy
Last revision November, 14th 2014
Saint Mary's University of Minnesota (SMUMN) department of Information Technology Services (ITS) HelpDesk provides hardware and software support ...
Student Portal: How do I access my 1098T information? Answer: 1098t tax forms are now available in the Student Portal.
To access, please login to https://student.smumn.edu
Once logged in, find this in the top left side of the ...
Drive (Docs, Sheets, Slides, etc): Collaboration - Sharing Files/Folders Answer: No more forwarding attachments back and forth! Google makes it easy to share files and folders with people within your organization. You can even work ...
Gmail Basics: 3) Tutorials: Sending/Receiving Messages Answer: Click on the links below to learn more about sending and receiving messages in Gmail!
Sending Messages
Replying to Messages
Forward Messages
Saving Drafts
Formatting, Fonts & Colors
Adding Attachments
Using Spell ...
Gmail Basics: Managing Multiple Email Accounts Answer: Having too many email accounts can be overwhelming. There are multiple ways to condense and organize your email accounts.
Option 1: Multiple Sign-In - BEST OPTION ...