Information for New Users: How do I Submit a Self-Service Ticket? Answer: Self-service tickets are a fast and easy way to file a request or issue.
They save time for both the customer and the IT staff.
You can ...
Faculty/Staff Portal: New Faculty/Employee Portal - Overview Answer: This is a video overview of the updated Faculty/Employee Portal. To access the Faculty portal visit https://faculty.smumn.edu
To play video click here.
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Student Portal: Student Portal Interface Overview Answer: In July 2019 Saint Mary's University updated the interface for the student portal that should provide a mobile friendly environment but keep the funcitonality of ...
Facilities & Equipment: How Do I Use Zoom in a Polycom Room? Answer: Zoom Room Step-by-Step Guide
Prerequisites:
The account hosting the meeting needs to be a PRO Zoom account to use the Zoom Room function.
All functions will be on ...
VPN Instructions: MacOS VPN Cisco Connect Answer:
1. Choose Apple
2. Click on System Preferences
3. choose Network.
Sign on to a Wffi
If the Cisco Connect is not installed, go to a browser and type: smumnvpnwin.smumn.edu
From ...
ResHall Information: No channels showing up on personal TV Answer: Frequent Question: Why aren't any channels showing up on my TV when I connect it in my dorm room?
Answer: After checking to make sure all ...
VPN Instructions: Windows 10 - Cisco Anyconnect VPN Answer:
With any SMU laptop, Cisco Connect should be installed. Click the Cisco Anyconnect from the taskbar.
Click on the Cisco Connect icon.
The window below will appear, ...
Wireless Network Access: Guest Access to SMUMN Wireless Networks - Procedures Answer: Saint Mary's University provides Wireless Network Access to all of our guests on campus.
Guests may connect using the SMUMN-Open wireless network.
Once connected, they will ...
Drive (Docs, Sheets, Slides, etc): 4) Google Sheets - Spreadsheets Answer: Google Sheets is the web-based equivalent to Microsoft Excel. Click the links below to learn more!
Google Sheets Tutorials (video playlist)
Edit & Format a Spreadsheet
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Drive (Docs, Sheets, Slides, etc): Google Slides - Creating Presentations Answer: Sick of carrying around your slide presentations on a thumb drive? Google Slides are created and stored in the cloud, so you can access them ...
Information for New Users: Chrome River Credit Card Answer:
Logging in to Chrome River
Launch the Chrome River application from any web browser (Chromeand Safari are preferred) at https://app.ca1.chromeriver.com/login/sso/saml?CompanyID=smumn.edu. It ishelpful to bookmark this site.
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Students: First Time Login Instructions Answer:
Welcome to Saint Mary's University of MN!
Sometime after you accepted through the university, you should have received an email to your personal email account that ...
Gmail Basics: Help! I have too many emails! Answer: Too many emails got you feeling overwhelmed? Gmail has some wonderful tools to help you stay organized!
To start, set up some labels to organize your ...